Outsourcing for Startups with GetViable
Upcoming SlideShare
Loading in...5
×
 

Outsourcing for Startups with GetViable

on

  • 1,894 views

Lesson Slides from General Assembly class presented by GetViable on 20 March 2013 in Sydney, Australia.

Lesson Slides from General Assembly class presented by GetViable on 20 March 2013 in Sydney, Australia.

Statistics

Views

Total Views
1,894
Slideshare-icon Views on SlideShare
1,692
Embed Views
202

Actions

Likes
3
Downloads
16
Comments
0

10 Embeds 202

http://blog.getviable.com 137
http://www.lesliebarry.com 30
http://startupmyidea.com 12
https://twitter.com 8
http://iphso.com 6
http://feeds.feedburner.com 3
http://www.linkedin.com 3
http://newsblur.com 1
https://www.linkedin.com 1
http://getviable.com 1
More...

Accessibility

Categories

Upload Details

Uploaded via as Adobe PDF

Usage Rights

© All Rights Reserved

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Processing…
Post Comment
Edit your comment

    Outsourcing for Startups with GetViable Outsourcing for Startups with GetViable Presentation Transcript

    • OUTSOURCING FOR STARTUPS getviable.com angel.co/getviableSaturday, 23 March 13
    • INTRODUCTION 2 LESLIE BARRY CEO GetViable is a social collaboration platform that helps entrepreneurs develop their ideas into viable startups. ‣ Successful startup pedigree ‣ Professional Services & Outsourcing expert ‣ Global Experience in offshoring services and scaling business to $100M ‣ Passion to impact Entrepreneurship globallySaturday, 23 March 13
    • AGENDA 3 ‣ Why Outsource? ‣ What can I Outsource to grow my Startup? ‣ Finding the right partners ‣ Managing the offshore Team to great results ‣ What happens after delivery? Support Options ‣ Resources and Tools ‣ Q and ASaturday, 23 March 13
    • OUTSOURCING FOR STARTUPS 4 OUTSOURCING DEFINEDSaturday, 23 March 13
    • OUTSOURCING DEFINED 5 Outsourcing is “highly-skilled Services Augmentation” Call Centers Contests Crowdfunding Telcos Predefined Price for Pre-orders for your Low Skilled multiple options. startup product High Volume Low Quality Crowd- Freelancing Offshoring sourcing Defined Skill Defined Scope Hourly Rate Fixed Price Offshore Project Based Contest model Short-term Skill Offshore Creates Options Augmentation Team Based Ranges from Data Entry to CodingSaturday, 23 March 13
    • OUTSOURCING DEFINED 6 Outsourcing Myths offshore = low skill level Unmotivated offshore = abuse Low price = low quality Only India / Russia Annoying after hours calls Outsource needs high overhead Telco Call center Low skilled labour Loss of IP 25 years ago, IT outsourcing didnt exist, it is now a +$100Bn industry (Source: Information Services Group; TPI)Saturday, 23 March 13
    • OUTSOURCING FOR STARTUPS 7 STARTUP OUTSOURCE OPPORTUNITIESSaturday, 23 March 13
    • OUTSOURCING DEFINED 8 Reduce Why Outsource? time to market Menial Tasks Startup High Quality, Scale Fast Focus "A startup is an affordable organization formed skills to search for a Test repeatable and Ideas scalable business model." Reduce Steve Blank Access Flexibility Costs Talent and Ideas • Ask yourself “what skill is not core to my startup?” - eg; data capture, mailing leads • Commodity or Talent? • Be specific.Saturday, 23 March 13
    • STARTUP OPPORTUNITIES 9 WHAT TO OUTSOURCE? Stage Outsource Crowdsource Freelance Clarify Idea Naming, Funding SEO Setup, Landing Page Setup, Identify Customers Mailchimp Setup, Copy for launch Page & Validate Logo Design, User Interface Design Wireframe Design Design Functional Specifications, Build Website, Build Build Mobile App Data Capture, Project Management Monthly Support, Dedicated Development Scale Team Helpme.name, Kickstarter, Providers Elance, ODesk, Freelancer 99Designs, DesignCrowd, Elance, ODesk, Freelancer CrowdspringSaturday, 23 March 13
    • OUTSOURCING FOR STARTUPS 10 PARTNER SELECTIONSaturday, 23 March 13
    • PARTNER SELECTION 11 HIRING • Filtering question is gold! • Aim for the best people or team. • Choose wisely - interview with the same diligence as you would a local. • Research your pricing - oDesk, eLance, Freelancer, etc • Test them with a small, sample task. • Test with a low impact “work package” • Start with hourly, move to Fixed.Saturday, 23 March 13
    • PARTNER SELECTION 12 SCREENING •Post your job ad and ensure the last line of the ad says that applicants should use the word XXX as their first word in their response. This weeds out generic responses. Delete ALL responses without this word without reading them. •Put the ad up for 5 days and specify that applicants must have at least the highest level English. 4.5+ •Ignore how much applicants cost and look only at the last two reviews for their star rating. •Set up a Google Docs spreadsheet so that you can share information easily. •Ask them to take a test relating to your project to check quality, accuracy, language use, etc. . Example: capture 10 results from a targeted website into Google Docs.Saturday, 23 March 13
    • PARTNER SELECTION 13 SCREENING •Review these for accuracy. •Decline the applicants who do not meet your criteria. •If paying hourly, discuss what output or deliverables you can expect per hour so your expectations are aligned. •Pick some responses and test this. See how accurate and fast they are (there may be a trade-off). •Only give the shortlist your Skype details at this point as otherwise Skype will become flooded with connection requests that are hard to shake and an unnecessary overhead. •It is best to work 1:1, as you can build a relationship with the freelancer. Check that the person you interview is the person that is actually delivering the work. •Hire them.Saturday, 23 March 13
    • PARTNER SELECTION 14Saturday, 23 March 13
    • FINDING TALENT 15 ELANCE SUMMARY KEY REQUIREMENTS In our experience, eLance is a great platform to manage fixed Trusted ratings price project work. Costs + Fee Escrow Payment gateways in multiple countries Milestone Management Contract Terms File Management Collaboration Dispute Resolution Portfolio ViewSaturday, 23 March 13
    • FINDING TALENT 16 ODESK SUMMARY KEY REQUIREMENTS In our experience, oDesk strength lies with hiring skilled staff Trusted ratings augmentation. Their tools and workflow are more suited Costs + Fee towards resource management. Escrow Payment gateways in multiple countries Work View - watch the work Contract Terms File Management Collaboration Dispute Resolution Portfolio ViewSaturday, 23 March 13
    • CASE STUDY 17 ELANCE WALKTHRU SUMMARY KEY REQUIREMENTSSaturday, 23 March 13
    • CONTRACT OPTIONS 18 Focus on OUTCOMES, with milestone payments based on demonstrated deliverables Hourly Weekly Per Feature Good: Good: Good: Cheap, Flexible Cheap, Flexible Fixed price, clear outcomes Bad: Bad: Bad: High Management, Low commitment Low commitment Debating Fixed Price Monthly Fixed Hour Support Support Good: Good: Good: Team, Redundancy Team, Flexible, Scale Team, Flexible, Scale Bad: Bad: Bad: Management, Trust Use it or lose it Use it or lose itSaturday, 23 March 13
    • OUTSOURCING FOR STARTUPS 19 MANAGING THE TEAMSaturday, 23 March 13
    • GETTING GREAT RESULTS 20 MANAGING THE TEAM • Manage them as part of your team. Same courtesy, respect, patience, diligence, guidance. • Structure smart milestones based on outcomes. 15%, ........, 30% • Build a relationship. They are not ‘resources’ • Keep the communication flowing. Regular, scheduled. • Fire fast. Cut your losses and move on.Saturday, 23 March 13
    • OUTSOURCING FOR STARTUPS 21 GETTING RESULTSSaturday, 23 March 13
    • GETTING RESULTS 22 CLEAR REQUIREMENTS •Define User Stories •Discuss and agree •Weekly deliverables •Confirm against user stories •TestSaturday, 23 March 13
    • GETTING RESULTS 23 ESSENTIAL TOOLSSaturday, 23 March 13
    • GETTING RESULTS 24 NOW WHAT? •Hourly rate - ad hoc, availability risk •Weekly rate - risk of losing provider •Fixed block of hours for team - has redundancy, reliable •Full offshore team - committed, requires overhead from you •Offshore employeesSaturday, 23 March 13
    • GETTING RESULTS 25 RESOURCES & TOOLS •Read: Eric Ries, The Lean Startup •GetViable.com - Idea to Minimum Viable Product •StartupPlays - Startup Video Guides •eLance - Outsource Marketplace for Skilled Resources •oDesk - Outsource Marketplace for Skilled Resources •Freelancer.com - Outsource Marketplace for Skilled Resources •TeamworkPM, GitHub, PivotalTrackerSaturday, 23 March 13
    • OUTSOURCING FOR STARTUPS 26 Q&ASaturday, 23 March 13
    • Contact Leslie Barry, Founder, CEO Dougal Edwards, Founder, COO www.getviable.com angel.co/getviable team@getviable.com @getviableSaturday, 23 March 13