Dress For Successl & Etiquette Dinner University of North Florida

Business Etiquette Dinner and Dress for Success Welcome… UNF Alumni Association and Career Services June 6, 2009 Your Success is Our business! Email: Lenroy.Jones@yahoo.com Skype: lenroy.jones

Imagine……….. Email: Lenroy.Jones@yahoo.com Skype: lenroy.jones

Let’s Test Your Knowledge of… Etiquette Awareness 20 Questions 15/T&F 5/Multiplication Email: Lenroy.Jones@yahoo.com Skype: lenroy.jones

Overview
Administer a pre-test on etiquette
Give tips on how to approach dinning etiquette
Winning over a meal with a prospective employer
What is the proper protocol during interviews and meal meetings?
Provide an understanding that etiquette goes beyond
the table
Share some case studies on the topic
Questions and Reflections
The overall purpose of this session is to be informative and entertaining while sharing insight on proper etiquette during a meal. This can sustain and/or enhance a competitive edge in obtaining participates career of choice. Email: Lenroy.Jones@yahoo.com Skype: lenroy.jones

What is Etiquette? “ Etiquette is a set of traditions, based on kindness, efficiency, and logic that have evolved over time. They give you a structure in which to operate. Think of them as rules of the game. Would you play golf or football without knowing the rules? And even if you would, do you think you’d be asked to play again? Complete Business Etiquette Handbook Barbara Pachter & Marjorie Brody, 1995 Email: Lenroy.Jones@yahoo.com Skype: lenroy.jones

Purpose of a Etiquette
What impact can bad manners have on a career?
They can place a ceiling on advancement and, in the worst-case scenarios, lead to dismissal.
It does matter if you are the company’s most knowledgeable, highly skilled employee or the best-qualified job applicant, but BAD MANNERS MATTERED MORE .
Email: Lenroy.Jones@yahoo.com Skype: lenroy.jones

Areas of Etiquette
Conversations
Correspondence
Telephone
On the Job/New Job
Leaving your Job
Everyday Manners
Mealtime Manners
Clubs and Associations
Greetings/Introductions
Official Protocol
Entertaining @ Home
Sports and Games
Travel for Pleasure & Business
Tipping
A New Baby
Special Celebrations
Religious Services
At times of Loss and Grieving
Weddings
Acknowledging Gifts
Engagements
Colleagues
Introductions
International Etiquette

Pre-Meal
Coming to the Table
Seating - Purse
Napkin
Place Setting
American
Continental

American Style Email: Lenroy.Jones@yahoo.com Skype: lenroy.jones

European Style Email: Lenroy.Jones@yahoo.com Skype: lenroy.jones

Menu Selection
How to choose?
Pricing$$$
Should you drink alcohol?
What’s too much?
When is doubt…..
Follow your host!
Do your homework
How do you plan on dressing?

First Impressions
The first 30 seconds means everything
How much to you tell about yourself while eating?

Case Studies For Failure The Case of the Missing Grip —An administrative assistant extended her hand when the job applicant entered the room. Not only did the applicant fail to extend his own hand, but he said, “ I don’t shake hands with women .” When the assistant brought the applicant’s file to her boss, she told him what had happened. The candidate DID NOT GET THE JOB , which involved frequent interaction with people. The applicant called the following day to apologize for his behavior, but it was too late. Request for permission to use/reproduce should be directed to Lenroy Jones Email: Lenroy.Jones@yahoo.com Skype: lenroy.jones

During The Meal
Good Posture and Body Language
Place Settings
Outer In - towards plate
Bread
Soup
Salad
Beverages
Need to leave the table?
Entree
Salt and Pepper
Fingerbowl
Dessert
Conversations

Conversations
Hot Conversations
Proper Casual Conversations
Don’t forget your non-verbal(s) do tell a story!
Understand the price of your opinion 
Which causes stress!

What are organizations looking for?
Leadership
Effective interpersonal Communications
Ability to Manage Conflict
Technical Proficiency
Time Management
Initiative
Goal Oriented
Understanding Differences/Diversity
Integrity
Entrepreneurial Spirit
Team Building for Organizational Change
Dynamic Presentation Skills
Effective Listening
Excellent Customer Service
Managing Change
Improving Professionally
Willingness to Work
Give attention to Detail

Top Ten Dining Mistakes
10. Speaking too LOUDLY.
Playing with your hair or earrings, or touching your face and head.
8. Pushing away the plate or bowl when finished.

7. Eating too fast or too slow.

6. Using cell phones and pagers while dining.
5. Elbows on the table.
4. Poor posture.

3. Leaving your purse, keys, sun glasses, cell phone, or eye-glasses on the table.
2. Picking your teeth.
1. Talking with food in your mouth
and chewing with your mouth open.

Post Meal – I’m done!!!
Do not push plate away
Coffee
Sugar and Cream
Napkin
Beyond the meal???

Conversations
Hot Conversations
Proper Casual Conversations
Don’t forget your non-verbal(s) do tell a story!
Understand the price of your opinion 
Which causes stress!

The Man Who Drank Too Much A management trainee in an accounting firm went to a company outing at a country club and treated it as a social event. He drank too much , and became loud and obnoxious. He did not get an offer to join the firm. Request for permission to use/reproduce should be directed to Lenroy Jones Email: Lenroy.Jones@yahoo.com Skype: lenroy.jones

A Few Tips to Approach Etiquette Today:
Gender has no place in business etiquette today.
Men and women should be treated as peers.
You hold the door open for a woman if you would hold the door open for a man in the same situation.
Doors are held open for superiors, clients, peers following closed on your heels, and anyone loaded down with packages or items.
Job Search – Business Etiquette – Business versus Social Etiquette, 3/30/2000 Email: Lenroy.Jones@yahoo.com Skype: lenroy.jones

You should not jam up an elevator trying to let a woman out first, unless she is your CEO or a client.
Those peers with disabilities should be treated with the same respect as any professional.
It is rude not to greet people when you first enter the office, no matter what position that person holds.
Job Search – Business Etiquette – Business versus Social Etiquette, 3/30/2000 A Few Tips to Approach Etiquette Today: Email: Lenroy.Jones@yahoo.com Skype: lenroy.jones

Business Etiquette Beyond the Table! Email: Lenroy.Jones@yahoo.com Skype: lenroy.jones

Business Etiquette Beyond the Table!
Exercise GOOD TASTE AND COMMON SENSE - It doesn't matter how casual the corporate culture may seem... You don't want to come across/be perceived as rude and assuming
RESPECT other people's time and space - the word excuse me
COMMUNICATION - e.g.. If you're busying meeting a deadline and you're interrupted, say so... "I'm on a deadline right now. Can I call you back....
BE CONSIDERATE - If you play music in your work area.. use earphones. Coworkers may not share your tastes!

The Airports Snafu A sales representative went to pick up the district manager. But he didn’t offer to help with the luggage, even though his car was parked in a remote parking lot. When they finally reached the car, it was dirty and littered; moreover he had a spot on his tie. He was not put on the promotion list Request for permission to use/reproduce should be directed to Lenroy Jones Email: Lenroy.Jones@yahoo.com Skype: lenroy.jones

RETURN ALL CALLS - even if you have to leave a message. Give that person your full attention. Don't do work while you're on the phone unless it's related to your call.
STAND DURING INTRODUCTIONS - Shake hands with a firm handshake and give good eye contact. Don't try to arm wrestle!
RUDENESS - Do not interrupt other during conversations. Allow them to finish their thoughts before you respond.
Business Etiquette Beyond the Table! ( Continued.. ) Email: Lenroy.Jones@yahoo.com Skype: lenroy.jones

REMEMBER Always eat with respect for others Use Common-sense and Enjoy yourself!!! This is what you wanted me to do, right? Email: Lenroy.Jones@yahoo.com Skype: lenroy.jones

The Woman In a Hurry — Because a meeting was running late, a participant became impatient . She pulled a cellular phone from her briefcase and called her voice mail, taking notes on the messages while the meeting was still under way. Her action was noisy, distracting, and rude. Her call managed to put her own professional advancement on hold. Request for permission to use/reproduce should be directed to Lenroy Jones Email: Lenroy.Jones@yahoo.com Skype: lenroy.jones

Let’s Test Your Knowledge of… Etiquette Awareness 20 Questions 15/T&F 5/Multiplication
False 11. False
True 12. False
False 13. True
False 14. C.
False 15. B.
True 16. A.
True 17. B.
False 18. A.
False 19. False
False 20. False

Thank You for the Opportunity Questions and Reflections Email: Lenroy.Jones@yahoo.com Skype: lenroy.jones

Reference Page Career Services and Placement, MSU’s Career Services and Placement Placement Manual, Recruitment Media, CASS Communications, Inc., Evanston, IL , 1998-1999. Brody, Marjorie and Pachter, Barbara, Complete Business Etiquette Handbook, Prentice Hall, New Jersey 1995. Fox, Jeffrey J., How To Become CEO, The Rules for Rising to the Top of Any Organization , Hyperion, New York, New York, 1998. Fox, Sue, Etiquette for Dummies: A Reference for the Rest of US!, IDG Books Worldwide, February 2000. Post, Peggy and Post, Peter, Etiquette Advantage in Bussiness: Personal Skills for Professional Success, Haper Collins, New York, 1997. Post, Peggy, Etiquette: The Name to Turn to For the Way We Live Today , Haper Collins, New York, 1997. Sabath, Ann Marie, “ Business Etiquette in Brief ,” Bob Adams, Inc. Publishers 1993. Email: Lenroy.Jones@yahoo.com Skype: lenroy.jones

Thank you! Questions University of North Florida Career Services Your Success is Our business!
Career Services
Founders Hall, Bldg. 2, Suite 2039
St. Johns Bluff Road, South
Jacksonville, FL 32224
Phone: (904) 620-2955
Website: http://www/unf.edu/dept/cdc
Your Success is Our business! Email: Lenroy.Jones@yahoo.com Skype: lenroy.jones

Dress Like You Want the Job! You never get a second chance to make a good first impression! This theme is especially important during an interview. Your grooming and dress are an important aspect of putting your best foot forward. Always remember that the clothing you wear should enhance your personal style and identify you as a person the employer would want to represent their company or organization. Email: Lenroy.Jones@yahoo.com Skype: lenroy.jones

Email: Lenroy.Jones@yahoo.com Skype: lenroy.jones Do I get the job then, baby? Do I?

Email: Lenroy.Jones@yahoo.com Skype: lenroy.jones But it is a basic gray suit

Email: Lenroy.Jones@yahoo.com Skype: lenroy.jones Hair is everything!

Email: Lenroy.Jones@yahoo.com Skype: lenroy.jones You can always make a lasting impression… With enough of the right Makeup.

Email: Lenroy.Jones@yahoo.com Skype: lenroy.jones Business casual or ready for a club? The two don’t mix

Suit Choices - Observe what management professionals wear in the field of employment you wish to enter and choose your professional dress accordingly.
Shirt/Blouse - A white shirt or blouse is the preferred
Jewelry - Jewelry should be kept to the minimum and be tasteful.
Grooming - Hair should be clean and conservatively styled.
Shoes - Traditional dress shoes are your best choice.
Dress For Success Email: Lenroy.Jones@yahoo.com Skype: lenroy.jones

Dress Like You Want the Job! For more information Stop by Career Services Library They have videos and books to help you develop your professional style of dress ! Founders Hall, Bldg. 2, Room 2089 Email: Lenroy.Jones@yahoo.com Skype: lenroy.jones

Email: Lenroy.Jones@yahoo.com Skype: lenroy.jones This is Cool enough for Microsoft NOT!

Email: Lenroy.Jones@yahoo.com Skype: lenroy.jones I make it a point to shine in an interview

I’m pre-law and ready for work with an Ally McBeal power suit…. TV is fiction! and yes, The Practice…. as well! Email: Lenroy.Jones@yahoo.com Skype: lenroy.jones

I just have to be me! Email: Lenroy.Jones@yahoo.com Skype: lenroy.jones

Dressed to Succeed Email: Lenroy.Jones@yahoo.com Skype: lenroy.jones

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Dress For Successl & Etiquette Dinner University of North Florida

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Dress For Successl & Etiquette Dinner University of North Florida Presentation Transcript