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Ignite session on @skattefar   sharecare12
 

Ignite session on @skattefar sharecare12

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Ignite session on how The Danish Ministry of Taxation uses Twitter (@skattefar) to engage citizens in new conversations and to supply service to citizens. And on how this engaging of citizens creates ...

Ignite session on how The Danish Ministry of Taxation uses Twitter (@skattefar) to engage citizens in new conversations and to supply service to citizens. And on how this engaging of citizens creates new internal conversations and creates space for a new governmental role in a time of change.

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    Ignite session on @skattefar   sharecare12 Ignite session on @skattefar sharecare12 Presentation Transcript

    • #Sharecare12Ignite session on @skattefar Lene Krogh Jeppesen Danish Ministry of Taxation Twitter: @lenekrogh or: dk.linkedin.com/in/lenekrogh/
    • Death & taxes
    • Taxes are… Mandatory Nonsensical Boring
    • Tax Administration is… Kafka-ish Bureacratic Nonsensical
    • Paying your taxes is… Digitalized Alienated
    • Reinterpret & humanize
    • New relationship Communication Interaction Collaboration
    • Asking questions Openness InclusionNew governmental role
    • What do you think?
    • Use a new platform
    • Bureaucracy vs. party Experts vs. crowds
    • How can we improve?
    • Is that it? Just relax?
    • Relations New PublicManagement
    • NPM:Plan & implement
    • Relations:Plan & improvise
    • Newconversationswithintheorganization
    • Authority: listening & learning
    • Authority at eye level
    • The road forwardis built with… Courage & desire
    • A Modern Humane Tax Authority