Transform your training with simulations speaker deck - march 2011


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The speaker Deck for a Keynote at the 'Financial Training Innovation' conference for Learning and Development professionals - March 15, 2011

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  • CapitalWave is an innovate training company specializing in “Instructor-led-training” for the financial markets and delivering “technical solutions” for the corporate learning & development markets. In short we are a company that seeks to leverage our tools, products and skills as a full service corporate training company.So what is my message to you here today:Simulations create an environment that enables structured learning and analysis. Resulting with individuals (and firms) transforming skill awareness into skill mastery.
  • Why use Simulations?What are the benefits of Simulations?What about Simulations in online learning?What makes a quality Simulation?Evaluating the results of a Simulation.
  • NASA… the governmental agency that is more simulation than any other.We all have see movies like Apollo 13, and the Right Stuff, and Space Cowboys.We have seen that NASA simulates everything from:Shuttle LaunchSpace Station DockingRepairing things in SpaceShuttle LandingThey use simulations because they are CHEAPER than making errors with multi-billion dollar space vehicles.
  • Multi-Million dollar airplanes.The military uses simulation to re-create aircraft flight and the flight environment.Including how to fly.Flight controls and aircraft systems.Responding to external environments such as Air Density, Turbulence, Clouds, Precipitation, payloads, etc…Replica cockpits, to FAMILARIZE pilots with working controls and outside visual systems.QUALIFICATION.
  • Fire Engineering… They have a name for it.Firefighter Drills.Startegy DeterminationRoadway Safety ZonesAlarm InvestigationTypes of Fires,Chemical, propellent, Roof styles,Search methods,Ventilations methods.
  • Earthquakes,Risk Management, Life saving logisticsImpact on other coastlines Impact on communities, roads, buildings, bridges, dams, electric grid, nuclear reactors.Creating response rates and First Responder choices and decisions.
  • Tsunami Simulators….Impact on our coast lines, buildings, etc…..Why should we consider using simulations in various aspects of business training, strategy, operations or even leadership?
  • ExperientialUser directed, providing a dynamic and interactive engagement with subject matterPurpose built and relevantDemonstrate real world eventsFun and interactiveFreedom to: Fail, Interpretation and experimentPractical, visual and purpose drivenCreate discussion, explain complicated processes, provide procedural experience, creates collaborationDISCUSS THE VARIOUS ATTRIBUTES OF THE SLIDE.
  • Aligns staff with business objectives…A simulation compresses months/years of experience into a shorten 1-2 days.Creates TEAM BUILDING.Identifies individual strengths and weaknesses.
  • Simulations create experience.Allows for mistakes, and to learn from them… the cost for simulated mistakes? ZERO.Knowledge retention is higher with experience. 3. Creates constant feedback – make corrections, experience different outcomes, identify strategies. 4. Assist in knowledge retention among participants.5. Assist in developing capabilities6. Sometimes they act as the final step of a certification process.
  • Online simulations can teach geographically disbursed staff to work together as teams.Assisting individuals who ALONE with NO INTERACTION with other into INTERACTIVE DISCUSSIONS with other program particpantsThey collectively work together to deal with a
  • Online tools that you can use to reinforce learning.SPEAK ABOUT THE SLIDE.People are already plaing games online, World of Warcraft, and games on Wii and X-Box.
  • Best Practices:Not to over use technology --- seek a balance between technology and classroom or boardroom face-2-face interaction and networking.
  • Realistic: Mirror of Real world events and situationsCompetition: make it FUN and INTERACTIVECommunication: Focused:Networking:
  • Networking… is a valued component for team building and group interactions.
  • TR Example… one of the purposes of their programs was to introduce geo-diverse staff to each other.Creating multiple networking possibilities.
  • Also known as the DEBRIEF.
  • Transform your training with simulations speaker deck - march 2011

    1. 1. Transforming your Training with Simulations<br />
    2. 2. CapitalWave, Inc.<br />Delivering Innovative Training Solutions<br />Simulations & Technology<br />
    3. 3. Points of Discussion<br />1<br />Why use Simulations?<br />2<br />Simulation benefits<br />3<br />Simulations in Online Learning<br />5<br />Simulation Components<br />6<br />Evaluating Simulations<br />
    4. 4. Simulators<br />
    5. 5. Simulators<br />
    6. 6. Simulators<br />
    7. 7. Simulators<br />
    8. 8. Simulators<br />
    9. 9. Why use Simulations?<br />Learn new processes & strategies<br />Team building aspect<br />Helps in decision making<br />Aspect of Execution<br />Why Simulations?<br />It’s time to move simulations from the cockpit and out of burning buildings – and into board rooms and training rooms in a multitude of businesses and organizations<br />
    10. 10. Simulators<br />
    11. 11. Simulation benefits<br />Learning through actions<br />Benefit 1<br /><ul><li>Outcome in simulation comes through experience and not just reading, discussion & testing</li></ul>Learning through mistakes<br />Benefit 2<br /><ul><li>Participants are free to make mistakes, learn from them & apply learning before venturing out</li></ul>Benefit of consistent, constant & immediate feedback<br />Benefit 3<br /><ul><li>Through constant feedback, participants can make corrections & move forward</li></ul>Enjoyable & Exciting Learning Experience<br />Benefit 4<br /><ul><li>Enjoyable application of knowledge helps in better retention among participants</li></ul>Developing Moderators or facilitators<br />Benefit 5<br /><ul><li>Aids in developing capabilities & coverage of existing professional training staffs</li></ul>“Capstone” for training or Certification programs<br />Benefit 6<br /><ul><li>Acting as the final step towards certification or training programs</li></li></ul><li>Simulations in Online Learning<br />Virtual Interactions<br />Reinforce Learning<br />Games & Live Interactions<br />Online simulation training is highly effective as it goes against the norm of isolating learners for a geographically dispersed target audience<br />
    12. 12. Simulations in Online Learning – Virtual Interactions<br />Web & Video Conference<br />Second Life Applications<br />Discussion Boards<br />Chat Rooms<br />Based on the target audience and Organization’s technology, the structure of online simulation interventions should be chosen<br />
    13. 13. Simulations in Online Learning – Reinforce Learning<br />Simulation can be offered to participants who are returning to the office after a classroom intervention<br />Simulation can be offered as a part of overall online course<br />1<br />2<br />Virtual simulations to reinforce Learning<br />The focus of using simulation in online learning is to continue the knowledge process and to continue application of that knowledge<br />
    14. 14. Simulations in Online Learning – Games & Live Interactions<br /><ul><li>Each team begins to formulate their own strategies, choices & decisions while competing against each other when simulation cases are handed to them
    15. 15. The moderator can check in frequently to determine where the teams are and to coach virtually</li></ul>Team A<br />Simulation Case<br />Team B<br />
    16. 16. Simulations in Online Learning – Limitations<br />No overuse of Technology<br /><ul><li>Entire programs should not be moved to simulation medium
    17. 17. Online simulation should be a reinforcement to classroom or seminar type training interventions</li></ul>Complex topics or issues to stay out of Online simulations<br /><ul><li>Leadership or cultural simulations may need to stay in the classroom or boardroom to encourage face to face interaction
    18. 18. Concepts that can be influenced through social media can move to the online environment</li></li></ul><li>Simulation Components<br />Realistic<br />Network creation outside the Classroom<br />Sense of Competition<br />Combination of Learning & Dialogue<br />Targeted & not Blanketed<br />
    19. 19. Simulation Components - Realistic<br />Current External Forces<br />Decisions<br />Be as realistic as possible in order to create the real world in a simulated and controlled environment<br />Current Internal Forces<br />
    20. 20. Simulation Components – Sense of Competition<br />New thought patterns<br />The idea behind the simulation is to open eyes and minds to doing things differently<br />Simulation Case<br />
    21. 21. Simulation Components – Combination of Learning & Dialogue<br />Simulation Outcome should be evaluated against<br />Organization’s Strategy & Culture<br />Outcome Driven Simulation<br />The final result of the simulation should not be a checkmark for getting through it but to reinforce the Organization’s culture & values<br />
    22. 22. Simulation Components – Targeted but not Blanketed<br />An effective Simulation loses essence when not used selectively and applied all across the board<br />Recruitment & Selection <br />Competitive Analysis<br />Performance Appraisal<br />Site Review and Analysis<br />Career Planning<br />Evaluate & Refine Performance<br />Marketing Strategies<br />HR Strategies<br />Training & Development<br />Analytics<br />Health & Safety<br />Marketing Metrics<br />Job Classification<br />Optimize site structure<br />Simulation for HR executives should focus on helping personnel within the confines of HR law<br />Simulation for Marketing executives should focus on creating revenue & customer relationships<br />
    23. 23. Simulators<br />
    24. 24. Simulation Components – Network creation outside the Classroom<br />Real World<br />Simulation Focus<br /><ul><li>Teamwork
    25. 25. Identifying strengths of team members
    26. 26. Application of learned concepts</li></ul>Simulated Environment (Classroom)<br />Real World<br />
    27. 27. Simulation Evaluation <br />If the simulation is a complex, computer-based operation, then the programming should also deliver an evaluation in an immediate context<br />Delivery Method<br />Preferred steps should coincide with applicable laws, natural phenomenon, organizational procedures, and even organizational culture<br />Preferred steps for Outcome<br />Matrix Creation <br />Create a matrix or rubric that shows the criterion for the evaluation so that it is useful to both the moderator and the participants<br />Consequences for wrong actions<br />Use of decision tree that maps out the right steps, the wrong steps, and the consequences. This help the participants learn and apply knowledge to<br />the situation.<br />
    28. 28. The Learning Pyramid – Current Learning<br />
    29. 29. Engagement<br />“You don’t learn because your engaged. You’re engaged because you’re learning.” <br />– Nick deKanter<br />
    30. 30. Bryant Nielson, CEO & Managing Director<br /><br />http://www.facebook/capitalwave<br />!/capitalwave<br />Bryant Nielson CEO & Managing Director.<br />http://www.CapitalWave.com<br /><br />bryant.nielson<br />CapitalWave, Inc.<br />Delivering Innovative Training Solutions<br />
    31. 31. The Learning Pyramid – Current Learning<br />Questions?Bryant Nielson, bryant.nielson@CapitalWave.comt: 917-477-3221<br />Nick Barcia, Ph.D., t: 917-607-3425<br />