Redefining Instructional Design

Re-thinking Instructional Design

Sustainability Catnip Learnscapes Meta-learning

jaycross.com

Chestnut Street, Marina District, San Francisco

8 Paintings of Charles Sheeler

9

Accelerating Change Now

Fieldwork Clockwork Network -8000 -2600 1750 1980 Span of European Civilization

Sustainability -24,000 1860

Karl-Erik Sveiby Professor, Knowledge Management Hanken Business School Helsingfors, Finland

Flat society Everyone leads Consensus decision-making Gender equality Respect for knowledge Respect for one another In it for the long haul Clear cultural norms Post-hierarchy No royalty No chiefs Treading Lightly No armies The Hidden Wisdom of the World’s Oldest People No wars No priests No bureaucrats No burglars 50% time spent on knowledge No police No taxes

Learning Stories Campﬁres Community Learning Journey 18 years 26 countries Holistic Baayami Tex Skuthorpe Treading Lightly

Reconceptualizing Learning Desire Outcomes Intent Envision Becoming Want

Converse Collaborate Interact Network

Try Experience Explore Imitate Mimic

Access Find Search Reference

Create Innovate Improvise Invent

Do Perform Act

Intend Network Try Access Create Perform

Access Intend Network Try Create Perform

Access Create Try Perform Network Intend

Create Access Try Network Intend Perform

New Hire Sales Training Making Hired 15 months Quota One-week Selling @ workshop $5 million/year

Revised sales training One-week case study eLearning Coaching

Revised sales training Access Try Intend Perform Create Network

Achieved quota in 6 months instead of 15 15 months Before 6 months After 9 months Time saved

Incremental revenue 120 hires/month = 1440 hires/year 9 months = 3/4 year quota attained = $5 million 1440 x ¾ x $5 million = $3.5 billion $3,500,000,000

What’s your elevator pitch?

Learnscape Business environment

Learnscape

Beta

Instructional Design Roles writer, presenter, tech, designer steward & community builder • Bringing new members up to speed with the community’s technology. • Identifying and spreading good technology practices. • Supporting community experimentation. • Assuring continuity across technology disruptions. • “Keeping the lights on” (including backups, permissions, domain registrations). producers, moderators, reporters, bloggers connectors, wiki gardeners, internal publicists, news anchors and performance consultants. performance consultant and coach businessperson Learnscape architect emerging tech & ﬁt with learning understand adult & organizational learning

Business vision Forms Change management Continuous improvement Communities Stakeholder support Strategic flexibility Learnscapes Role re-definition Customer learning Social nets Buy-in Organizational culture Infrastructure Nurturing Lightweight Openness Open source Flattening Ready to go Learning sciences Psychology Access Embedded learning Meta-learning Engagement Mobile Visual Experience design Ambiguity Games Chunks Informal learning Fun 24/7 Reflection

Become a Chief Meta-Learning Ofﬁcer By Jay Cross and Dr. Clark Quinn Chief Learning Ofﬁcer magazine May 2009 CLO/togetherLearn Meta-Learning Inquiry

togetherLearn/CLO Meta-Learning Survey, May-June 2009 How many people work for your organization? US Europe 1-99 14% 18% 100-999 35% 12% 1000-9999 32% 62% 10,000+ 19% 8% n= 44 39

togetherLearn/CLO Meta-Learning Survey, May-June 2009 Our corporate culture values... U.S. Euro Transparency and openness 37 63 Sharing and cooperation 51 62 Innovation and experimentation 41 72 Collaboration and teamwork 71 57 Bottom-up ideas and initiative 40 45

togetherLearn/CLO Meta-Learning Survey, May-June 2009 CLO makes decisions about... U.S. Euro Training 89 69 Coaching, informal 62 56 Knowledge management 41 44 Organization development 64 59 Performance support 41 43 Communities of practice 30 38 Customer learning 25 18 Partner learning 18 21 Learning process 43 54

togetherLearn/CLO Meta-Learning Survey, May-June 2009 CLO involved in decisions about U.S. Euro Expert locator systems 20 23 Social network infrastructure 30 36 Wikis, blogs, search 34 36 Access to net, YouTube, Twitter 30 41 Coupling learning and strategy 70 51 Corporate strategy problems 56 41 Major business change programs 36 38

togetherLearn/CLO Meta-Learning Survey, May-June 2009 My organization... U.S. Euro Welcomes innovation 43 67 Encourages reﬂection 20 56 Tolerates mistakes 28 45 Shares information 43 51 Fosters learning for all 41 64 Experiments with new ways 51 42 Works across departments 52 28

togetherLearn/CLO Meta-Learning Survey, May-June 2009 Our people... U.S. Euro Understand link to ﬁrm 36 71 Talk about outside trends 28 35 Think more than a quarter ahead 33 50 Growing fast enough to keep up 14 45 Can blog and wiki 22 37 Rely on in-house forums 16 37 Use IM or Twitter 11 24 Can locale in-house experts 23 54

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Redefining Instructional Design

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