How Twitter Can Help Your Business

How Twitter can help your business

Twitter is a free social networking and
micro-blogging service
http://tinyurl.com/24l8o2 It allows its users to send and read other users' updates (or tweets )

Each Tweet is a text based post of up to
140 characters
Users can send Tweets from anywhere via SMS & from their desktops http://tinyurl.com/8vdgxc

Twitter has 200,000 Active Users per week
globally
3 million Twitter messages (Tweets) are sent every day http://tinyurl.com/9jppke

What do Twitter Profiles look like?

and this

Here is how it works

You need an Image your company logo is good

You post Interesting Updates (Tweets) Make them personal and engaging

You follow people And their friends Will most likely follow you too

You are followed In return by people who like your Tweets Connect with people and They connect with you

So who Twitters?

Stephan Fry and Barack Obama http://tinyurl.com/6c43dm http://tinyurl.com/8tglx6

‘ Dell’ and ‘British Airways’ also do it http://tinyurl.com/8cbd4x http://tinyurl.com/98h95x

Potential customers http://tinyurl.com/7srg6s

to existing customers http://tinyurl.com/7fsg3b

and from Journalists searching for the next big story http://tinyurl.com/98dwms

to influential bloggers posting their views and opinions http://tinyurl.com/2hae7c

How you can use Twitter for your business?

Spread ideas Resolve customer issues Monitor who Is talking about you Manage internal / external communication Humanise your business Be a thought leader Engage with your customers Run opinion polls In the time it takes to make A cup of tea. You can use Twitter to Do all of these things Offer advice Promote Products & events Find answers Improve ROI by improved communication Easy to track conversations

How Twitter can improve your business?

Web presence Authority Brand Awareness Reach Business Transparency Public image Product awareness Customer service Knowledge Market research Trust Twitter improves your business by improving its ability to have a more developed…

So how about some examples eh? http://tinyurl.com/9v33u4

Companies Doing it WELL  and how They are interacting with users Offering advice and benefits Posting regularly

Companies Doing it BADLY  and how Not interacting Opening promoting business Posting intermittently Broadcasting information

So what next?

https:// twitter.com /signup

How Twitter Can Help Your Business

by Leapfrogg on Apr 02, 2009

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