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Connecting Knowledge Silos, Overcoming Conflict, and Building a Healthy Organizational Culture
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Connecting Knowledge Silos, Overcoming Conflict, and Building a Healthy Organizational Culture

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Sadie Honey @sadiehoney CIVICACTIONS …

Sadie Honey @sadiehoney CIVICACTIONS
Aaron Pava @pava CIVICACTIONS

Sadie Honey and Aaron Pava will share how CivicActions, a 20-person firm, has built a culture of safety and trust, specifically addressing ways to overcome conflict avoidance and knowledge silos, both which can undermine distributed teams. They’ll provide specific techniques any team can use to deepen relationships and increase flow, along with advice for experimenting with new tools on an established team.

Published in Business , Education
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  • 1. CONNECTING     KNOWLEDGE  SILOS,   OVERCOMING  CONFLICT  &
 BUILDING  A  HEALTHY   ORGANIZATIONAL  CULTURE Sadie  Honey   @sadiehoney Aaron  Pava   @pava
  • 2. 25  Team  Members 4  Time  Zones 11  Years  Fully  Distributed
  • 3. CONFLICT The  goal  is  not  to  try  to   overcome  conflict  
  • 4. HEALTHY  CONFLICT The  key  is  to  engage  in  a     healthy  and  constructive  way    
  • 5. EVERYTHING  WAS  “FINE” We  knew  we  had
 knowledge  silos  and     team  members  who  avoided   each  other    
  • 6. GETTING  TO  GREAT
  • 7. 30  Minute   All-­‐Hands  Calls     Every  Monday  Morning MORE  CONNECTION
  • 8. Creating  Communities   of  Practice   CHAMPIONS
  • 9. VIDEO  STARS
  • 10. BALANCE  SCORES
  • 11. CELEBRATING  WINS
  • 12. ! Applying  the  
 Build-­‐Measure-­‐Learn
 loop  to  meetings,  including  
 on-­‐going  retrospectives   ! MEETING  RETROSPECTIVES
  • 13. BUILDING  COMMUNITY
  • 14. GROUP  PROJECTS
  • 15. VIRTUAL  WATER  COOLER
  • 16. ! {image}   ! GETTING  TO  KNOW  YOU
  • 17. 30-­‐DAY  CHALLENGES
  • 18. CHAT
  • 19. MINDFULNESS
  • 20. Putting  attention   on  increased  connections   creates  a  culture  of     safety  and  trust   CONNECTION
  • 21. THANK  YOU Sadie  Honey   @sadiehoney Aaron  Pava   @pava