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CONNECTING	
  	
  
KNOWLEDGE	
  SILOS,	
  
OVERCOMING	
  CONFLICT	
  &

BUILDING	
  A	
  HEALTHY	
  
ORGANIZATIONAL	
  CUL...
25	
  Team	
  Members
4	
  Time	
  Zones
11	
  Years	
  Fully	
  Distributed
CONFLICT
The	
  goal	
  is	
  not	
  to	
  try	
  to	
  
overcome	
  conflict	
  
HEALTHY	
  CONFLICT
The	
  key	
  is	
  to	
  engage	
  in	
  a	
  	
  
healthy	
  and	
  constructive	
  way	
  	
  
EVERYTHING	
  WAS	
  “FINE”
We	
  knew	
  we	
  had

knowledge	
  silos	
  and	
  	
  
team	
  members	
  who	
  avoided	
...
GETTING	
  TO	
  GREAT
30	
  Minute	
  
All-­‐Hands	
  Calls	
  	
  
Every	
  Monday	
  Morning
MORE	
  CONNECTION
Creating	
  Communities	
  
of	
  Practice	
  
CHAMPIONS
VIDEO	
  STARS
BALANCE	
  SCORES
CELEBRATING	
  WINS
!
Applying	
  the	
  

Build-­‐Measure-­‐Learn

loop	
  to	
  meetings,	
  including	
  

on-­‐going	
  retrospectives	
  ...
BUILDING	
  COMMUNITY
GROUP	
  PROJECTS
VIRTUAL	
  WATER	
  COOLER
!
{image}	
  
!
GETTING	
  TO	
  KNOW	
  YOU
30-­‐DAY	
  CHALLENGES
CHAT
MINDFULNESS
Putting	
  attention	
  
on	
  increased	
  connections	
  
creates	
  a	
  culture	
  of	
  	
  
safety	
  and	
  trust	
...
THANK	
  YOU
Sadie	
  Honey	
  
@sadiehoney
Aaron	
  Pava	
  
@pava
Connecting Knowledge Silos, Overcoming Conflict, and Building a Healthy Organizational Culture
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Connecting Knowledge Silos, Overcoming Conflict, and Building a Healthy Organizational Culture

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Sadie Honey @sadiehoney CIVICACTIONS
Aaron Pava @pava CIVICACTIONS

Sadie Honey and Aaron Pava will share how CivicActions, a 20-person firm, has built a culture of safety and trust, specifically addressing ways to overcome conflict avoidance and knowledge silos, both which can undermine distributed teams. They’ll provide specific techniques any team can use to deepen relationships and increase flow, along with advice for experimenting with new tools on an established team.

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Transcript of "Connecting Knowledge Silos, Overcoming Conflict, and Building a Healthy Organizational Culture"

  1. 1. CONNECTING     KNOWLEDGE  SILOS,   OVERCOMING  CONFLICT  &
 BUILDING  A  HEALTHY   ORGANIZATIONAL  CULTURE Sadie  Honey   @sadiehoney Aaron  Pava   @pava
  2. 2. 25  Team  Members 4  Time  Zones 11  Years  Fully  Distributed
  3. 3. CONFLICT The  goal  is  not  to  try  to   overcome  conflict  
  4. 4. HEALTHY  CONFLICT The  key  is  to  engage  in  a     healthy  and  constructive  way    
  5. 5. EVERYTHING  WAS  “FINE” We  knew  we  had
 knowledge  silos  and     team  members  who  avoided   each  other    
  6. 6. GETTING  TO  GREAT
  7. 7. 30  Minute   All-­‐Hands  Calls     Every  Monday  Morning MORE  CONNECTION
  8. 8. Creating  Communities   of  Practice   CHAMPIONS
  9. 9. VIDEO  STARS
  10. 10. BALANCE  SCORES
  11. 11. CELEBRATING  WINS
  12. 12. ! Applying  the  
 Build-­‐Measure-­‐Learn
 loop  to  meetings,  including  
 on-­‐going  retrospectives   ! MEETING  RETROSPECTIVES
  13. 13. BUILDING  COMMUNITY
  14. 14. GROUP  PROJECTS
  15. 15. VIRTUAL  WATER  COOLER
  16. 16. ! {image}   ! GETTING  TO  KNOW  YOU
  17. 17. 30-­‐DAY  CHALLENGES
  18. 18. CHAT
  19. 19. MINDFULNESS
  20. 20. Putting  attention   on  increased  connections   creates  a  culture  of     safety  and  trust   CONNECTION
  21. 21. THANK  YOU Sadie  Honey   @sadiehoney Aaron  Pava   @pava

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