Lean Sigma Executive Search Process - Avery Point Group

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The Avery Point Group - Our Executive Search and Recruiting Value Stream Process: Lean Sigma Search. Leveraging Lean and Six Sigma in Executive Search and Recruiting.

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Lean Sigma Executive Search Process - Avery Point Group

  1. 1. Avery Point Group WHITEPAPER The Avery Point Group Let Us Lead You to Executive Talent SM TM Lean Sigma Search Our Executive Search Value Stream Process The Avery Point Group, Inc. 4555 Mansell Road - Suite 300 Alpharetta, Georgia 30022 USA P: +1 (678) 585 - 9804 F: +1 (678) 585 - 9832 info@AveryPointGroup.com
  2. 2. The Avery Point Group  Six Sigma  Lean Transformation Let Us Lead You to Executive Talent SM  Operational Excellence  Plant Management  Operations Management  Supply Chain Management  Finance Management Our Process: Lean Sigma Search TM The Avery Point Group Overview Avery Point Group – Executive Search Value Stream The Avery Point Group is a global executive search and recruiting firm that Search Characterization Offer Execution & assists companies in identifying, assessing & Recruitment Execution Placement Follow-up and recruiting mid-level management to D M A I C senior executive talent. Our firm leverages its principals’ decades of executive operations and staffing experience to provide the highest quality executive DEFINE MEASURE ANALYZE IMPROVE CONTROL search services. Our firm provides functional expertise and executive search focus in the areas of Six Executive Search Value Stream: Overview Sigma, Lean, operational excellence, plant management, operations management, Search excellence starts with the sound foundation of a well-defined and consistent supply chain management, and finance. search methodology. Our Lean Sigma Search™ value stream process methodology As executive recruiters our practice incorporates a unique Lean Six Sigma approach to filling our clients’ staffing needs. services a wide spectrum of industries, spanning manufacturing, distribution and An important foundation of Lean Six Sigma methodology is the concept of waste and service-based companies. defect elimination. Lean Six Sigma defines a defect in terms of meeting the specifications, expectations and requirements of the customer. What is a defect with Download our web brochure: regard to the executive search process? Presenting unqualified candidates, candidates Executive Search PDF Brochure with missing skill sets and candidates who don’t fit the corporate culture and chemistry of the client are just some examples of waste and defects that can result from a poor Visit our Lean & Six Sigma Jobs Blog: executive search process. LeanSixSigmaJobs.blogspot.com At The Avery Point Group we practice what we preach when it comes to Lean Six Lean Sigma Talent Demand Trends: Sigma. Our experience has shown us the importance of incorporating the voice of the LeanSigmaTalent.com client (VOC) at each critical phase in the value stream placement process. We take great care in defining and characterizing the client’s critical to quality (CTQs) requirements, up front, to ensure successful screening and placement of candidates, Our Mission thus avoiding waste and defects that can cost a client time, money, and worse yet, a poor placement. The Avery Point Group's mission is to assist our clients in defining their Each phase of our Lean Sigma Search™ value stream process is designed to move leadership needs, then find, and deliver the process along efficiently and effectively through our executive search value stream, those leaders essential to our clients’ thus enabling us to exceed our clients’ expectations and requirements. success. Our priority is to provide superior service that exceeds our clients’ expectations and critical to quality (CTQ) requirements. CYCLE TIME PROCESS SCHEDULE We create executive search strategies D DEFINE WEEK 0 - 1 based on a client’s individual critical to quality staffing needs. We leverage our Lean Sigma Search™ value stream M 10 WEEKS MEASURE WEEK 1 - 2 process, our broad industry knowledge and our extensive database of contacts to find candidates who are uniquely qualified A ANALYZE WEEK 2 - 7 to fill our clients’ most critical mid-to senior- level leadership roles. I IMPROVE WEEK 7 - 9 C CONTROL WEEK 9 - 10 1
  3. 3. The Avery Point Group  Six Sigma  Lean Transformation Let Us Lead You to Executive Talent SM  Operational Excellence  Plant Management  Operations Management  Supply Chain Management  Finance Management Lean Sigma Search TM: Define Phase How is Our Executive Search Firm Different? Avery Point Group – Executive Search Value Stream With our Lean Six Sigma approach, Search Characterization Offer Execution & experience and global perspective, we & Recruitment Execution Placement Follow-up stand out from other executive search firms and add significant value for our D M A I C clients in their search for leadership talent. Unlike other recruiting firms, we truly speak the language of our clients and DEFINE MEASURE ANALYZE IMPROVE CONTROL candidates. Our Lean Sigma Approach Voice of the Client Search excellence starts with the sound foundation of a well defined and consistent Just as with any customer-centric Lean Six Sigma value stream process, in order to search methodology. Our Lean Sigma provide quality service, the Define phase of our Lean Sigma Search™ methodology Search™ process incorporates a unique starts with the voice of the client (VOC). This is the first important step in our process Lean Six Sigma approach to filling our toward clearly defining the client’s critical to quality (CTQ) search requirements and sets clients’ staffing needs. Each phase of our the stage for the rest of the executive search value stream process. executive search value stream process is designed to eliminate waste in order to Defining the Search CTQs (Go to Gemba) move the search and recruiting process By visiting our client’s site, we develop a thorough quantitative and qualitative profile of along efficiently and effectively, thus the client company, the hiring department, and the ideal candidate in order to best enabling us to exceed our clients’ understand the client’s CTQs. As part of this process, we also focus on gaining a expectations and requirements. thorough understanding of the client’s business philosophy and culture, because studies have shown that the ultimate success of a chosen candidate correlates strongly with Our Experience compatibility and chemistry, in addition to other hard skill factors. Our very targeted With our team’s decades of operations profiling questions are not only designed to identify the client’s CTQs, but also aid in our experience, we are uniquely qualified to understanding of their alignment down to the ideal candidate profile. This process help our clients find, assess and recruit greatly enhances our ability to deliver candidates better targeted to the client’s leadership talent. Our key principals have requirements. held senior-level director, VP and Lean Six Sigma positions in manufacturing, Search Stakeholders distribution and service-based Fortune 500 We prefer to work directly with the key stakeholders in the search process. These are companies. the hiring managers immediately involved in the hiring process. By working directly with key stakeholders, we believe we can greatly improve the efficiency and effectiveness of Our principals are Six Sigma Master Black our executive search value stream process. Belt and Lean trained by globally recognized industry leading companies Search Deliverables and Goals and have real-world, practical experience During the Define phase we work closely with the client to identify up front the project in their application. As subject matter scope, milestones, deliverables, goals and fee agreements. During this phase we also experts in the recruiting of Lean, Six define the roles and responsibilities of each party, ensuring smooth execution Sigma and operations talent, our firm has throughout the search process. been featured in leading industry trade magazines such as: Quality Progress, Quality Digest and IndustryWeek. DEFINE PHASE: Our Global Perspective Schedule DELIVERABLES SUMMARY Our key principals have managed global Week 0 - 1 operations and led key initiatives in  Go to Gemba – Client site visit – Gain insight Eastern Europe, Western Europe, Latin into client corporate culture = Improved America and throughout Asia. Our candidate fit principals, with their global perspective,  Define candidate & search CTQ’s via VOC understand what it takes to find, assess  Define search project scope / Define and recruit talent for companies to stakeholder roles & responsibilities with client succeed in today’s global economy. 2
  4. 4. The Avery Point Group  Six Sigma  Lean Transformation Let Us Lead You to Executive Talent SM  Operational Excellence  Plant Management  Operations Management  Supply Chain Management  Finance Management Lean Sigma Search TM: Measure Phase Continuous Improvement Executive Search & Avery Point Group – Executive Search Value Stream Focus Search Characterization Offer Execution & How Critical is the Right & Recruitment Execution Placement Follow-up Continuous Improvement D M A I C Talent? According to a leading business magazine study, only 2% of plants have reached DEFINE MEASURE ANALYZE IMPROVE CONTROL world-class manufacturing performance, with an additional 23% making significant progress toward this enviable status. The common theme found among these The Measurement System superior operations was a fully In the Measure phase of our Lean Sigma Search™ value stream process we prepare a implemented and effective continuous Position Benchmarking Specification that is validated and approved by the client before improvement methodology. we initiate the search project. This specification is the measurement system by which all potential candidates will be benchmarked and assessed, ensuring the client’s CTQs are Of the plants that have made little or no met. progress toward world-class performance, 53% reported having some level of The Data Collection Plan continuous improvement effort already in We formulate the search strategy, targeting specific industries and companies to find the place. The study very pointedly suggests best candidates. This data gathering strategy leverages our extensive industry that these improvement efforts might be knowledge and proprietary contact database of industry leaders, corporations, suffering from half-hearted and unfocused educational and professional associations. The result is a comprehensive strategy efforts or worse yet, disinterested or covering all potential candidate sources. This approach, coupled with our growing incompetent leadership. Candidate Registry database of candidates, enables us to move efficiently and effectively through the executive search process. The overall findings of this study point to the fact that most operations could Data Plan Execution dramatically improve their performance by having the right leadership talent in place. During this phase we work closely with the client to develop a marketing “pitch” to attract Our focus is to help our clients find the the best candidates. By talking to a large number of people, we generate a substantial right talent to maximize their continuous number of qualified individuals to compare, evaluate and assess. improvement / operational excellence efforts and help them achieve world-class Measurement System Validation performance. We believe in validating our approach as we move through each step, modifying our measurement and search strategy parameters, as needed, based on market, candidate How is our Continuous and client feedback. Improvement Practice Different? With our team’s significant Six Sigma and Lean experience, we are uniquely qualified MEASURE PHASE: to help our clients find, assess and recruit Schedule DELIVERABLES SUMMARY the right continuous improvement and Week 1 - 2 operational excellence talent. Our key  Build Position Benchmarking Standards – principals are Six Sigma Master Black Belt Serves as measurement standard for all and Lean trained by globally recognized candidate assessments industry leading Fortune 500 companies  Develop and execute marketing campaign and have real-world executive experience and search sourcing plan / Measure market leading their application in manufacturing, response to position distribution and service-based Industries.  Weekly feedback to client – Measure search progress 3
  5. 5. The Avery Point Group  Six Sigma  Lean Transformation Let Us Lead You to Executive Talent SM  Operational Excellence  Plant Management  Operations Management  Supply Chain Management  Finance Management Lean Sigma Search TM: Analyze Phase Operations Executive Search & Focus Avery Point Group – Executive Search Value Stream How Critical is the Right Search Characterization Offer Execution & Operations Talent? & Recruitment Execution Placement Follow-up A recent major consulting firm survey of D M A I C senior executives found that higher performers in their organization out performed average performers by a wide margin. This should come as no surprise DEFINE MEASURE ANALYZE IMPROVE CONTROL to any of us. However, what came as a surprise was how much this difference could impact the overall performance of an Determine the Vital Few quot;Xquot;s organization. The study went on to highlight some significant findings: The Analyze phase of our Lean Sigma Search™ value stream process is intended to  In operations roles, higher performers identify and find the vital few “X”s, those candidates with the right skills and qualities were able to generate 40% more in that best correlate to the client’s CTQ requirements. productivity than their average performing counterparts. Measurement System Capability  In managerial roles, higher performers With our team’s decades of operations experience, we are uniquely qualified to find, were able to generate 50% more in assess and recruit the right talent for our clients. Our key principals have held senior- profits than their average performing level director, VP, and Lean Six Sigma positions in manufacturing, distribution and counterparts. service-based Fortune 500 companies. Our principals are Six Sigma Black Belt, Master Black Belt and Lean trained by globally recognized industry leading companies and Similar studies have found even more have real-world, practical experience in their application. This is truly what differentiates profound differences between top and us from other firms. We speak the language of our clients and candidates. bottom performers in key operational roles. For instance, in manufacturing Candidate Screening and Analysis companies, one study concluded that the All prospective candidates are contacted to determine their interest and level of best plant managers grew profits 130% qualification for the position. After analyzing the results of this initial screening, we while the lowest-performing managers schedule an in-depth interview to assess the candidate in more detail. We assess and achieved no improvement. Hiring the right compare every aspect of the candidate’s background, skills, values, strengths and operations talent can have a profound weaknesses versus the client’s CTQs, as outlined in the Position Benchmarking impact on a company’s performance. Our Specification. We also probe for candidate alignment with the client’s culture and focus is to help our clients find the right business philosophy. operations talent to maximize their profit and productivity objectives. Selection the Vital Few quot;Xquot;s How is our Operations Our Lean Sigma Search™ process is specifically designed to cull the vital few from the trivial many. From this process we select no more than three to four candidates for Practice Different? presentation to the client. For each candidate we prepare a written confidential With our team’s decades of operations summary of our assessment of the candidate versus the client’s CTQs. experience, we are uniquely qualified to help our clients find, assess and recruit the right operations talent. Our key principals ANALYZE PHASE: have worked in almost every function Schedule DELIVERABLES SUMMARY within manufacturing and distribution, including holding senior-level positions in Week 2 - 7  Build candidate flow – Identify and recruit the plant management and director-level vial few “X”s, candidates with the best global leadership roles. Our principals are potential to meet CTQ’s Six Sigma Master Black Belt and Lean  Analyze fit versus Position Benchmark trained by globally recognized industry Standards leading Fortune 500 companies and have  Cull the vital few from the trivial many for real-world experience in their application. client presentation with full written summary We speak the language of our clients and of assessment candidates. 4
  6. 6. The Avery Point Group  Six Sigma  Lean Transformation Let Us Lead You to Executive Talent SM  Operational Excellence  Plant Management  Operations Management  Supply Chain Management  Finance Management Lean Sigma Search TM: Improve Phase Executive Search Services Avery Point Group – Executive Search Value Stream We provide both a contingent and retained Search Characterization Offer Execution & search focus with functional expertise in & Recruitment Execution Placement Follow-up the areas of Six Sigma, Lean, operational D M A I C excellence, plant management, operations management, supply chain management, distribution management and finance. Our practice services a wide spectrum of DEFINE MEASURE ANALYZE IMPROVE CONTROL industries, spanning manufacturing, distribution and service-based companies. Contingent Search Services Search Solution Validation  Leverage our principals’ decades of The Improve phase of our Lean Sigma Search™ value stream process is focused on executive operations & staffing driving the search to a successful conclusion. This phase begins with client-candidate experience. interviews. We typically assist in the logistics of scheduling interviews, meeting times  Leverage our extensive proprietary and other details, so that all interviews proceed smoothly for both the client and final database of contacts and candidates. candidates. Following the interview we debrief the candidate and the client, providing  Leverage our Lean Sigma Search™ feedback if necessary to each party. We also take the time to assess our own process process to find the ideal candidate. performance, ensuring that the presented candidates meet the client’s CTQs.  Our clients only pay upon the successful placement of our presented candidates. Search Validation Conclusion  Fee is based on a percentage of the When the final candidate is identified, and both the client and candidate express strong candidate’s first year’s total interest in moving forward, we complete final references checks to further validate the compensation. candidate’s leadership abilities, integrity, technical competence, achievements and  We offer our clients a 60-day personal characteristics. This process can either be done prior to, or after the final replacement guarantee. interview process depending on client preference. Retained Search Services Failure Mode Detection and Prevention  Leverage our principals’ decades of Detection and prevention of potential failure modes prior to this point in the process is executive operations and staffing critical to the successful conclusion of the search process. Our Lean Sigma Search™ experience. value stream process is designed to continually test, at every phase, candidate  Leverage our extensive proprietary commitment to the search process. We probe, in detail, with questions about relocation database of contacts and candidates. preferences, salary expectations and spousal buy-in, to understand the candidate’s CTQ  Leverage our Lean Sigma Search™ requirements. We also take great care to coach candidates on how to handle the process to find the ideal candidate. inevitable counter-offer scenarios that follow a resignation.  Client site visit to gain improved insight into company culture = improved Search Solution Implementation candidate fit. We recommend that we serve as the liaison between client and candidate during the  Face to face or video conference offer and negotiation process. By serving as an intermediary, we can often work out interview with full candidate assessment details that have a significant bearing on the final acceptance or rejection of the offer. process methodology: Position Benchmarking Specification, Full IMPROVE PHASE: Written Interview Evaluation, and Full DELIVERABLES SUMMARY Candidate Summary. Schedule  At a minimum, 3 - 4 candidates meeting  Assist in the initiation of client and candidate Week 7 - 9 our clients’ requirements will be interviews – Provide feedback to each party in presented in 60 days. the process  Fee is based on a percentage of the  Validate both the candidate and client interest candidate’s first year’s total in moving the process forward – Probe for compensation. potential failure modes  One-third of the estimated fee is paid up  Initiation of candidate reference checks – front to engage our search services. Validate candidate fit to client CTQ’s – Probe  We offer our clients a 90-day areas of concern replacement guarantee. 5
  7. 7. The Avery Point Group  Six Sigma  Lean Transformation Let Us Lead You to Executive Talent SM  Operational Excellence  Plant Management  Operations Management  Supply Chain Management  Finance Management Lean Sigma Search TM: Control Phase Contact Us Avery Point Group – Executive Search Value Stream Avery Point Group – Executive Search Value Stream At The Avery Point Group we welcome your comments, advice and feedback. Please feel free to contact us at anytime Search Characterization Offer Execution & Search Characterization Offer Execution & for information regarding our executive & Recruitment Execution Placement Follow-up & Recruitment Execution Placement Follow-up search services. D M A I C Our New Offices Like many of our clients we’ve made the move to the Southeast and relocated to DEFINE MEASURE ANALYZE IMPROVE CONTROL DEFINE MEASURE ANALYZE IMPROVE CONTROL the Atlanta metro area. Our new offices are located in Alpharetta, Georgia, just 25 miles north of Atlanta. Process Transition and Monitoring Just as with any successful Lean Six Sigma project, the Control phase of our Lean Sigma Search™ value stream process is focused on maintaining the positive results gained from a successfully concluded executive search effort. As a result, our involvement with the chosen candidate and client doesn’t end with the completion of the search process. We believe in helping both parties achieve a smooth transition. We take the time during the first several months to monitor the new employee’s progress and the client’s satisfaction. By identifying potential issues early, we can help drive resolution quickly and ensure satisfaction of both the client and newly hired candidate. Continuous Process Improvement Because we believe in developing a long-term partnership with our clients, we are focused on the continuous improvement of our Lean Sigma Search™ value stream process. At the conclusion of our efforts we seek written feedback from both candidates and the client. This candid feedback helps us to continually upgrade our services and ensure client and candidate satisfaction. The Avery Point Group, Inc. Guaranteed Results 4555 Mansell Road - Suite 300 Alpharetta, Georgia We are so confident that our Lean Sigma Search™ value stream process will yield a 30022 USA suitable match between candidate and client that we back it with a replacement service guarantee. P: +1 (678) 585 - 9804 F: +1 (678) 585 - 9832 info@AveryPointGroup.com Directions Heading North on I-400, take Exit #8 Mansell Road, turn right. Our office building is the last building on your right CONTROL PHASE: before you reach Haynes Bridge Road. DELIVERABLES SUMMARY Schedule Heading South on I-400, take Exit #9,  Offer execution – Drive the search process to Haynes Bridge Road, turn left. Cross Week 9 - 10 successful conclusion – Serve as the liaison North Point Parkway, turn right onto between candidate and client during the Mansell. Our office building is the first critical offer phase building on your left.  Monitor on-boarding process to insure smooth transition  Seek feedback from client and candidate – 2004 - 2009 Drive continuous improvement of executive search process The Avery Point Group, Inc. 6

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