Servant Leadership with Moral Authority @LeanDog by Jon R. Stahl

  • 7,552 views
Uploaded on

This interactive session will share emerging Lean & Agile leadership techniques for management that we practice to support servant leadership. We will discuss decision making techniques such as Fist …

This interactive session will share emerging Lean & Agile leadership techniques for management that we practice to support servant leadership. We will discuss decision making techniques such as Fist of Five, 6 Thinking Hats, demonstrate collaboration techniques such as Collaboration 8, Program Alignment Walls, Key Performance Indicators, Sales Alignment Wall, Lady Bugs, and discuss how to lead with Moral Authority. (First shared at CodeMash 2013)

More in: Technology
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Be the first to comment
No Downloads

Views

Total Views
7,552
On Slideshare
0
From Embeds
0
Number of Embeds
7

Actions

Shares
Downloads
0
Comments
0
Likes
3

Embeds 0

No embeds

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
    No notes for slide

Transcript

  • 1. Agile Servant Leadership practiceswith Moral Authority: @LeanDog Jon Stahl Woof@jonRstahl
  • 2. jon.stahl@leandog.com BS in CIS + Econ Minor @jonRstahl Co-Founded in 2009Grew up in Pittsburgh, in Cleveland last 18 years
  • 3. LeanDogStudies• Scrum• eXtreme Programming• Lean • Psychology • Sociology (On A Boat)
  • 4. AgendaKey Concepts 7 Pillars at LeanDog• Agile • Has foresight• Servant Leadership • Moral Authority• Moral Authority • Compassionate Collaborator• Woof • System Thinker• Informational Radiators • Putting people first • Person of character • Skilled communicator
  • 5. What is AgileIn 2001, 15 Industry leaders sympathetic to the need for an alternative to documentation driven, heavyweight software development processes….
  • 6. Servant LeadershipA servant leader is a person of character whoputs people first. He or she is a skilledcommunicator, a compassionatecollaborator who has foresight, is a systemsthinker, and leads with moral authority.
  • 7. 7 Pillars of Servant LeadershipA servant leader is a person of character (1)who puts people first (2). He or she is askilled communicator (3), a compassionatecollaborator (4) who has foresight (5), is asystems thinker (6), and leads with moralauthority (7).
  • 8. The ChallengeSo how do we do practice servant leadership at all levels, not just software projects?Agile Values & Principles +Servant Leadership Copyright ©2013 All Rights Reserved. Do not copy or distribute without permission.
  • 9. Agile: Information Radiators• A display posted in a place where people can see it as they work or walk by.• It shows readers information they care about without having to ask anyone a question.• This means more communication with fewer interruptions.• Large & easily visible to the casual, interested observer• Understood at a glance• Changes periodically, so worth visiting• Is easily kept All Rightsto date copy or distribute without permission. Copyright ©2013 up Reserved. Do not InventedbyAlistair Cockburn
  • 10. Clear communication is the foundation “I’m glad we all agree.” Copyright ©2013 All Rights Reserved. Do not copy or distribute without permission.
  • 11. Get those mental models out on the table “Ah...” Copyright ©2013 All Rights Reserved. Do not copy or distribute without permission.
  • 12. A genuinely shared understanding “I’m glad we’re all agreed then.”Copyright ©2013 All Rights Reserved. Do not copy or distribute without permission.
  • 13. Agile: Information Radiators Transparency Should include: Story card wall Road block board Burn Down Charts QA status Production stats Retrospective items Source:Alistair Cockburn Should also include anything necessary to keep team and customer informed on status and progress Copyright ©2013 All Rights Reserved. Do not copy or distribute without permission.
  • 14. Has Foresight• Imagines possibilities, anticipates the future, and proceeds with clarity of purpose – Visionary – Displays Creativity – Takes Courageous and Decisive Action Copyright ©2013 All Rights Reserved. Do not copy or distribute without permission.
  • 15. Has ForesightShared Vision: Strategic and Tactical Copyright ©2013 All Rights Reserved. Do not copy or distribute without permission.
  • 16. Leads with Moral Authority• Worthy of respect, inspires trust and confidence and establishes quality standards for performance – Values moral authority over positional authority – Empowers with responsibility and authority – Set clear, firm yet flexible boundaries – Establishes, models and enforces quality standards for conduct and performance Copyright ©2013 All Rights Reserved. Do not copy or distribute without permission.
  • 17. Leads with Moral Authority• Core Competencies – Creates a Culture of Accountability – Accepts and Delegates Responsibility – Shares Power & Control Copyright ©2013 All Rights Reserved. Do not copy or distribute without permission.
  • 18. Moral Authority Setting clear, firm, yet flexible boundaries• Key Performance Indicators (KPI)• Program Alignment Wall (PAW)• Sales Alignment Wall (SAW)• Dog Alignment Wall (DAW)• Marketing Alignment Walls (MAW)• Customer Alignment Wall (CAW) Copyright ©2013 All Rights Reserved. Do not copy or distribute without permission.
  • 19. Creates a Culture of Accountability Key Performance Indicators (KPI)Copyright ©2013 All Rights Reserved. Do not copy or distribute without permission.
  • 20. Creates a Culture of Accountability: KPI Examples FAKE DATA, OF COURSE Copyright ©2013 All Rights Reserved. Do not copy or distribute without permission.
  • 21. Creates a Culture of Accountability Some KPI’s at LeanDog• Funnel to backlog • Customer Delight• Sales funnel • Revenue• Cash position • Cost of Good Sold• Billable utilization • Profitability• Accounts Recievable • Waste• Business Mix • Dog Mix• People Delight
  • 22. Accepts & Delegates ResponsibilityProgram Alignment Wall (PAW) Copyright ©2013 All Rights Reserved. Do not copy or distribute without permission.
  • 23. Accepts & Delegates Responsibility Sales Alignment Wall (SAW) Copyright ©2013 All Rights Reserved. Do not copy or distribute without permission.
  • 24. Accepts & Delegates ResponsibilityDog Alignment Wall (DAW) Copyright ©2013 All Rights Reserved. Do not copy or distribute without permission.
  • 25. Accepts & Delegates ResponsibilityMarketing Alignment Wall (MAW) Copyright ©2013 All Rights Reserved. Do not copy or distribute without permission.
  • 26. Accepts &DelegatesResponsibilityCustomerAlignmentWall (CAW) Copyright ©2013 All Rights Reserved. Do not copy or distribute without permission.
  • 27. Shares Power and Control 3 ConceptsFist to FiveSix ThinkingHatsCollaboration 8 Copyright ©2013 All Rights Reserved. Do not copy or distribute without permission.
  • 28. COMING VERY SOON There’s an App for That Copyright ©2013 All Rights Reserved. Do not copy or distribute without permission.
  • 29. Leads with Moral Authority: Shares Power & Control Collaboration 8 Credit toCopyright ©2013 All Rights Reserved. Do not copy or distribute without permission. JurgenAppelo
  • 30. Leads with Moral Authority: Shares Power & Control Collaboration 8 Credit toCopyright ©2013 All Rights Reserved. Do not copy or distribute without permission. JurgenAppelo
  • 31. Leads with Moral Authority: Shares Power & Control Collaboration 8 Credit toCopyright ©2013 All Rights Reserved. Do not copy or distribute without permission. JurgenAppelo
  • 32. Leads with Moral Authority: Shares Power & Control Collaboration 8 Credit toCopyright ©2013 All Rights Reserved. Do not copy or distribute without permission. JurgenAppelo
  • 33. Leads with Moral Authority: Shares Power & Control Collaboration 8 Credit toCopyright ©2013 All Rights Reserved. Do not copy or distribute without permission. JurgenAppelo
  • 34. Leads with Moral Authority: Shares Power & Control Collaboration 8 Credit toCopyright ©2013 All Rights Reserved. Do not copy or distribute without permission. JurgenAppelo
  • 35. Leads with Moral Authority: Shares Power & Control Collaboration 8 Credit toCopyright ©2013 All Rights Reserved. Do not copy or distribute without permission. JurgenAppelo
  • 36. Leads with Moral Authority: Shares Power & Control Collaboration 8 Credit toCopyright ©2013 All Rights Reserved. Do not copy or distribute without permission. JurgenAppelo
  • 37. Collaboration 8 – Your Turn• Form teams around the room – 4 to 6 people• Your challenge: plan and run CodeMash• Put high level tasks down the left• Talk about your skills and determine what level of involvement you should have• Put your names on small post it notes and move them around Copyright ©2013 All Rights Reserved. Do not copy or distribute without permission.
  • 38. Thoughts?Copyright ©2013 All Rights Reserved. Do not copy or distribute without permission.
  • 39. Collaboration 8 Example Copyright ©2013 All Rights Reserved. Do not copy or distribute without permission.
  • 40. Compassionate Collaborator• Strengthens relationships, supports diversity and creates a sense of belonging – Expresses Appreciation – Builds Teams and Communities – Negotiates Conflict Copyright ©2013 All Rights Reserved. Do not copy or distribute without permission.
  • 41. Extreme Meeting Copyright ©2013 All Rights Reserved. Do not copy or distribute without permission.
  • 42. System Thinker• Thinks and acts strategically, leads change effectively and balances the whole with the sum of its parts – Comfortable with Complexity – Demonstrates Adaptability – Considers the ‘Greater Good’ Copyright ©2013 All Rights Reserved. Do not copy or distribute without permission.
  • 43. Fist to 5Copyright ©2013 All Rights Reserved. Do not copy or distribute without permission.
  • 44. 6 Thinking HatsCopyright ©2013 All Rights Reserved. Do not copy or distribute without permission.
  • 45. 6 Thinking HatsCopyright ©2013 All Rights Reserved. Do not copy or distribute without permission.
  • 46. 6 Thinking HatsCopyright ©2013 All Rights Reserved. Do not copy or distribute without permission.
  • 47. 6 Thinking HatsCopyright ©2013 All Rights Reserved. Do not copy or distribute without permission.
  • 48. 6 Thinking HatsCopyright ©2013 All Rights Reserved. Do not copy or distribute without permission.
  • 49. 6 Thinking HatsCopyright ©2013 All Rights Reserved. Do not copy or distribute without permission.
  • 50. 6 Thinking HatsCopyright ©2013 All Rights Reserved. Do not copy or distribute without permission.
  • 51. Puts People First• Helps others meet their highest priority – Displays a Servant’s Heart – Is Mentor-Minded – Show Care and Concern Copyright ©2013 All Rights Reserved. Do not copy or distribute without permission.
  • 52. Put People First• Fitness Center, Fitbit, Dietician & Food• Retrospectives Leader board Copyright ©2013 All Rights Reserved. Do not copy or distribute without permission.
  • 53. Person of Character• Makes insightful, ethical and principle- centered decision – Maintains Integrity – Demonstrates Humility – Serves a Higher Purpose Copyright ©2013 All Rights Reserved. Do not copy or distribute without permission.
  • 54. Person of Character– Give to Get– GiveCamp Copyright ©2013 All Rights Reserved. Do not copy or distribute without permission.
  • 55. Skilled Communicator• Listens earnestly and speaks effectively – Demonstrate Empathy – Invites Feedback – Communicate Persuasively Copyright ©2013 All Rights Reserved. Do not copy or distribute without permission.
  • 56. Some stuff we covered….• Lots of Information Radiators – Starts with a vision and KPI’s• Cadence, Show & Tell, Retrospective• Fist to 5• 6 Thinking Hats• Collaboration 8• Extreme Meetings• Healthy Stuff• Giving Copyright ©2013 All Rights Reserved. Do not copy or distribute without permission.
  • 57. Free until Groundhogs DayWoof Copyright ©2013 All Rights Reserved. Do not copy or distribute without permission.
  • 58. Questions,Comments?440.527.1183Jon.Stahl@leandog.com @jonRstahl Copyright ©2013 All Rights Reserved. Do not copy or distribute without permission.