O'REILLY SOLID: Designing Cohesively Across Product Components 5/21/14

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Smart products are using an array of software components to create meaningful product experiences layered over innovative hardware. This is posing a new design challenge for product designers as we migrate from a process of focusing on one main component to a process that requires juggling the design of many components concurrently. The key to cracking this problem isn’t that difficult; design the flow of data from one component to another using the user’s natural behavior as a guide.

The problem lies in implementing this type of workflow because it requires a shift in thinking and an increased level of coordination. Starting with the user’s intent and their environment, the designer can orchestrate an experience across the components, ultimately defining the features and functionality of each. By embracing the convergence of traditional product design and newer, software design strategies, a hybrid process will emerge that can tackle the increasingly complex task of designing a smart product.

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O'REILLY SOLID: Designing Cohesively Across Product Components 5/21/14

  1. 1. Designing Cohesively Across Product Components Lauren Von Dehsen: @lvondehs
  2. 2. Carnegie Mellon University Industrial Design & HCI
  3. 3. R/GA, Experience Design Nike+ FuelBand R/GA Connected Device Accelerator
  4. 4. The object = product. The software = product.
  5. 5. Object & Service = Product.
  6. 6. Hardware = Product. Firmware App(s) Website Cloud
  7. 7. The goal is to create a single, cohesive product experience across all components.
  8. 8. Designers must create a layer of utility that benefits the user.
  9. 9. And choreograph the illusion of seamless connection.
  10. 10. Designing Connected Devices 5thoughts:
  11. 11. Features cross technical components. User flows must too. 1/
  12. 12. Hardware Firmware App(s) Website Cloud
  13. 13. Hardware Web Hardware App Web App
  14. 14. Consider human actions. They are critical to digital features. 2/
  15. 15. Take a nap Play a sport
  16. 16. Anything can happen at anytime. Design flexible elements. 3/
  17. 17. 1 2 4 53
  18. 18. 1 2 4 5 3
  19. 19. www.medium.com/@lvondehs Design for dormancy, not just for interaction. 4/
  20. 20. Active Passive
  21. 21. The absence of an experience is also an experience.
  22. 22. Understand the medium. All of them. 5/
  23. 23. Capabilities Strengths Limitations Dependencies RolesHardware Firmware App(s) Website Cloud
  24. 24. Thanks. @lvondehs

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