Speakers: Beth Ardner, Manager of Distributor Relations, Credo Reference; Deirdre Costello, Associate Platform Manager, Credo Reference
The age of librarians toiling away in dust and silence is long over - if it ever existed at all. Librarians are in touch with different groups almost constantly, and librarianship today requires some serious communication skills. Whether it's other librarians, administrators, users, publishers or vendors, librarians have to juggle several different vocabularies to make sure they're communicating as clearly as possible.
We'd like to draw on our sales, publishing, usability and web design experience to help build some guidelines and answer questions about communicating with some of these groups. This seminar will focus specifically on communicating with publishers, vendors and users, but we'd love to hear what you have to say about communication in libraries!