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Talkin’ ‘Bout My
Generation…
Generational Impact for
Workplace Culture
ATTD 6210 Trend Report #2
Laura Pasquini
The Generations
✦ Defining the Generations
✦ Differences & Similarities
✦ Effective leadership and
learning styles
✦ Impli...
The Generations
✦ The Silent (Veteran)
Generation (born 1929-
1945)
✦ Baby Boomers (born
1946-1965)
✦ Generation X (born 1...
The Silent Generation
The Silent GenerationAttitudes        
• Trust
• Privacy
• Conformity
• Faith in institutions
• Respect for authority
• Pa...
Baby Boomers
Baby Boomers
✦ experimental
✦ individualism
✦ free spirited
✦ social cause oriented
✦ less optimistic
✦ distrust of govern...
Douglas Coupland
Generation X
Generation X
✦ resourceful and hardworking
✦ meet commitments
✦ value self-reliance
✦ well-honed survival skills
✦ nurture...
Generation X✦ has an unconscious acceptance of diversity
✦ ability to redefine issues & question reality
✦ skeptical and i...
Generation Y
Generation Y
✦ Close to family
✦ Attentive and respectful
✦ Programmed
✦ Team oriented
✦ Pressured to succeed
✦ Involved
✦...
How Millennial Are
YOU?
Take the Quiz:
http://pewresearch.org/millennials/qui
z/
I am surrounded by Generation Y - so it’s...
Millennial Inc. White Paper
Implications for Practice
✦ Buckingham (Galagan, 2008) suggests
management considers the strength solution
process, which ...
Leaders in the Field
✦ Neil Howe
✦ William Strauss
✦ LifeCourse
✦ http://www.lifecourse.com/
LifeCourse Associates
✦ The LifeCourse Associates interpret the
qualitative nature of a generation’s collective
persona to...
A Future Read...
✦ Don Tapscott
✦ Author of:
✦ Wikinomics
✦ Growing Up Digital
✦ Macrowikinomics
✦ http://dontapscott.com/...
Embrace the Net Generation
✦ Net Generation might initially be thought to be a burden,
however they are an incredibly capa...
Encourage Relationships
Between Generations
Implications for the Workplace
✦ As more generations work side-by-side, there will
be a few areas for management to consid...
Suggested
Practices
for Any
Generation
How Wide Is the Generation Gap?
✦ Building collaboration across the
generations with different work values
may be difficul...
Thoughts To Ponder...
✦ How will employers embrace
generational differences?
✦ How will different generations
impact the w...
Approaches for Multiple
Generations:
✦ communicating information in multiple ways
✦ promoting collaborative discussion, de...
Key Points for Trend
✦ Define what engagement means at your
company
✦ Conducting an organizational audit,
gathering data, ...
Key Trends Continued...
✦ Access to the flexibility needed to fulfill work and family
responsibilities is one factor that ...
More Key Trends✦ Feedback can come in many forms, and all generations
want to know how they are performing.
✦ Organization...
Questions & Comments
Talkin' 'Bout My Generation...
Talkin' 'Bout My Generation...
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Trend report for ATTD 6210 Class - Workplace Diversity Issue.

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Transcript of "Talkin' 'Bout My Generation..."

  1. 1. Talkin’ ‘Bout My Generation… Generational Impact for Workplace Culture ATTD 6210 Trend Report #2 Laura Pasquini
  2. 2. The Generations ✦ Defining the Generations ✦ Differences & Similarities ✦ Effective leadership and learning styles ✦ Implications in for Education Workplace & Culture ✦ Key Points to Consider
  3. 3. The Generations ✦ The Silent (Veteran) Generation (born 1929- 1945) ✦ Baby Boomers (born 1946-1965) ✦ Generation X (born 1965- 1981) ✦ Generation Y (born 1982- 1999) Rowe, K.A. (2010, March). Managing Across Generations. Infoline: Tips, Tools, and Intelligence for Trainers. Volume 27, Issue 1003.
  4. 4. The Silent Generation
  5. 5. The Silent GenerationAttitudes         • Trust • Privacy • Conformity • Faith in institutions • Respect for authority • Patience • Responsibility before  pleasure • Formality • Social order Contributions         • Consistent • Detail oriented • Non-complaining • Mediators &  facilitators • Commitment Cautions  -May not see "gray" - mostly  black & white -Assume "no news is good news“ -May sound parental -Often complacent when they  disagree The Silent Generation (a.k.a. Veterans)
  6. 6. Baby Boomers
  7. 7. Baby Boomers ✦ experimental ✦ individualism ✦ free spirited ✦ social cause oriented ✦ less optimistic ✦ distrust of government ✦ general cynicism ✦ Baby Boomer from Wikipedia
  8. 8. Douglas Coupland Generation X
  9. 9. Generation X ✦ resourceful and hardworking ✦ meet commitments ✦ value self-reliance ✦ well-honed survival skills ✦ nurtures networks ✦ are comfortable in a global and digital world ✦ adopted the collaborative technology Guiding Generation X to Lead, ASTD
  10. 10. Generation X✦ has an unconscious acceptance of diversity ✦ ability to redefine issues & question reality ✦ skeptical and innovative ✦ look for different ways to move forward ✦ prepared to serve as pragmatic managers ✦ options thinkers – like choices ✦ like to develop multiple skills because that provides them with the opportunity to move in various directions Guiding Generation X to Lead, ASTD
  11. 11. Generation Y
  12. 12. Generation Y ✦ Close to family ✦ Attentive and respectful ✦ Programmed ✦ Team oriented ✦ Pressured to succeed ✦ Involved ✦ Egalitarian ✦ Use technology ✦Stressed ✦Multi-taskers ✦Socially conscious ✦Inclusive ✦Powerful ✦Impatient ✦Active/hands-on learners The Millennial Generation - Generation Y
  13. 13. How Millennial Are YOU? Take the Quiz: http://pewresearch.org/millennials/qui z/ I am surrounded by Generation Y - so it’s no surprise that I scored 93%
  14. 14. Millennial Inc. White Paper
  15. 15. Implications for Practice ✦ Buckingham (Galagan, 2008) suggests management considers the strength solution process, which focuses on having employees work and develop their strengths to better support the needs of the organization. In application, this concept has the ability to reach all generations in the workplace and optimize productivity for employees. The reinforcement of utilizing ones strengths provides motivation and empowerment for those contributing to the organizational goals. • Galagan, P. (2010, August). Engaging Generation Y: An interview with Marcus Buckingham. ASTD Training + Development Magazine.
  16. 16. Leaders in the Field ✦ Neil Howe ✦ William Strauss ✦ LifeCourse ✦ http://www.lifecourse.com/
  17. 17. LifeCourse Associates ✦ The LifeCourse Associates interpret the qualitative nature of a generation’s collective persona to help managers and marketers leverage quantitative data in new and remarkable ways—and to lend order, meaning, and predictability to national trends. They design products and services help companies, government agencies, educational institutions, and non-profits solve marketing and workplace problems and exploit strategic opportunities.
  18. 18. A Future Read... ✦ Don Tapscott ✦ Author of: ✦ Wikinomics ✦ Growing Up Digital ✦ Macrowikinomics ✦ http://dontapscott.com/blog/
  19. 19. Embrace the Net Generation ✦ Net Generation might initially be thought to be a burden, however they are an incredibly capable, talented group of people who want to be challenged and come to the workforce highly prepared. Gen Y find value in learning and mentoring with other generations at the workplace as they value collaboration and communication. Organizations should initiate a relationship rather then recruit, engage rather than just train, build collaborative work systems rather than just supervise, and evolve with the working relationship rather than just retain (Tapscott, 2009).
  20. 20. Encourage Relationships Between Generations
  21. 21. Implications for the Workplace ✦ As more generations work side-by-side, there will be a few areas for management to consider for the organization. The competition for talent will be initially addressed in the array of benefits to attract the top talent from across the generations (Rowe, 2010). It is also costly to replace experienced and skilled labor. Organizations need to create programs to encourage workers to stay or partially retire to help employee retention of mature workers.
  22. 22. Suggested Practices for Any Generation
  23. 23. How Wide Is the Generation Gap? ✦ Building collaboration across the generations with different work values may be difficult for some & provide opportunities for others. ✦ Diversity allows for better problem solving, greater innovation & improved performance improvement. ✦ Critical for organizations to appreciate the differences and strengths each generation will bring to to the table  ✦ It is important to review and assess if generational differences are impacting the workplace, and plan for strategies to help improve the generation gap.
  24. 24. Thoughts To Ponder... ✦ How will employers embrace generational differences? ✦ How will different generations impact the workplace? ✦ What will the idea multigenerational workplace look like?
  25. 25. Approaches for Multiple Generations: ✦ communicating information in multiple ways ✦ promoting collaborative discussion, decision making or problem solving ✦ using team-building activities ✦ offering different types of training to accommodate different generations ✦ creating mentoring program between generations ✦ training managers on dealing with generational differences 2004 SRHM Research: Generational Differences
  26. 26. Key Points for Trend ✦ Define what engagement means at your company ✦ Conducting an organizational audit, gathering data, implementing a force field analysis, identifying action steps, and setting objectives and metrics for individuals and the organization. ✦ Shifts in age demographics of the workforce is a compelling issue, such as brain drain, responding to the marketplace, surplus and shortages in the labor force.
  27. 27. Key Trends Continued... ✦ Access to the flexibility needed to fulfill work and family responsibilities is one factor that is associated with higher levels of engagement among Gen Y employees. ✦ Supervisor support is one factor that is associated with higher levels of engagement among older Baby Boomers and Traditionalists. ✦ All generations have similar values. In fact, they all value family the most. They also attach importance to integrity, achievement, love and competence. ✦ Trust matters. Distrust of the organization and in upper management is prevalent among all age groups. ✦ No one really likes change. resistance to change has nothing to do with age; it is all about how much one has to gain or lose within the change.
  28. 28. More Key Trends✦ Feedback can come in many forms, and all generations want to know how they are performing. ✦ Organizations are benefiting as the different generations work effectively together. ✦ Economic meltdown intensified generational conflicts in organizations. ✦ Conflicts in the workplace are due to influence and power & negative stereotypes about each generation ✦ Generations have similar values and desires. ✦ Organizations need to make sure that employees of all generations are heard and feel respected. ✦ The generation gap at work is really wide with vast discrepancies when it comes to what the appropriate use of technology.
  29. 29. Questions & Comments

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