Advising 2.0: Engaging & Communicating with Students Online

Technology & Advising Series Advising 2.0: Engaging & Communicating with Students Online Oak Vichaikul, University of Nevada Las Vegas Laura Pasquini, University of North Texas

Introduction Laura Pasquini Academic Advisor II College of Business University of North Texas Oak Vichaikul Senior Academic Advisor Academic Success Center University of Nevada, Las Vegas

Agenda Defining Web 2.0 Online Tools & Resources Getting Started Advising 2.0 in Action Q & A

The Take Away
Connect technology to student learning
Identify web 2.0 tools for academic advising
Understand how to advise using web 2.0
Consider online collaborative communities for your campus

The Power of Personal Web "...a growing set of free and simple tools and applications, it is easy to create customized, personal web-based environments — a personal web — that explicitly supports one’s social, professional, learning and other activities via highly personalized windows to the networked world. Online material can be saved, tagged, categorized, and repurposed without difficulty and without any special knowledge of how web pages are put together... tools to use, and any task — from creating and distributing content, to organizing one’s personal and professional time, to developing a library of resources that constantly refresh and update themselves.. The 2009 Horizon Report http://wp.nmc.org/horizon2009/

Defining Web 2.0
Web 2.0
online
community
share
collaborate
web-based
interaction
user-centered
design
social

Why Use Web 2.0?
Information sharing
Optimize resources
Innovative problem-solving
Enhance creativity
Collaborate

Simple

Question What web 2.0 tools do you use? Why? Do you use web 2.0 in Academic Advising? How?

Engaging & Communicating Online Facebook Blogs Twitter Flickr Web 2.0 Advising With... Delicious

Principles of Connectivism
Being connected
Learning from others
Process of connecting information
Different modes of online interaction
Diverse opinions, ideas & concepts
Capacity to know more, is more critical
Nurturing connections on-going learning
Making choices & decisions
George Siemens , 2004

Information & Communication Travels

New Media Ecology Realities
Media & gadgets are part of everyday life
Easy to gather information & communicate
Anywhere & anytime
The internet is the center of the revolution
Multitasking becomes a way of life
Ability to be a publisher, creator or storyteller
All will change in the coming years
Adopted from L. Raine (2007) Pew Internet

Our Advising 2.0 Toolbox

Blogs Web Log = blog

Blogs Log/ Journal / Diary

Blogs Regular Entries

Blogs Virtual vs. Physical

Blogs Always Open

Blogs Media Rich

Blogs Specific subject

Blogs Feedback from viewers

Blogs blogger.com tumblr.com wordpresss.com posterous.com

Microblogs Extremely small blog that is limited in size of content.

Microblogs How small is small?

Microblogs 140 Characters

Microblogs Updates limited to text only

Microblogs Do more with less

Microblogs Concise communication

Microblogs Headlines Teasers Trailers

Microblogs

Social Networking Online communities of people connected to share interests or activities.

Social Networking
Profiles can facilitate:
sharing messages
news posts
videos
pictures
connection to groups
personal updates

Social Networking Computer mediated social interaction.

Social Networking Connection to friends, classmates, family, co-workers, alumni, conference buddies, and MORE!

Social Networking
Allows you to:
support a cause
disseminate news
share common interests
aggregate information
have fun
be introduced
stay connected

Social Networking You can CHOOSE what & how you want to share => Privacy Settings are Important!

Social Networking
Fan Pages &Groups connect students to Advising Centers & Offices for:
upcoming events
dates & deadlines
advising hours
general academic info
introduce advisors & staff

Social Networking myspace.com facebook.com linkedin.com

Photo Sharing Publish & share digital photos online

Photo Sharing Kindergarten Rule #3: Share with others.

Photo Sharing Organize. Tag. Group.

Photo Sharing Make notable notes.

Photo Sharing Include an online reference. Web links are great!

Photo Sharing POST a comment. Give & get feedback.

Photo Sharing Join a group. Be part of the community.

Photo Sharing Private vs. Public images. You decide.

Photo Sharing Connect your images to your advising website, blog & social network.

Photo Sharing smugmug.com flickr.com photobucket.com shutterfly.com picasa.google.com

Collaborative Software Software designed to help people involved in a common task achieve their goals.

Collaborative Software Document Collaboration

Collaborative Software Web Based

Collaborative Software Real Time

Collaborative Software Multiple Users

Collaborative Software Track History of Edits

Collaboration Software

Social Bookmarks
Save your online resources:
share
organize
search
manage

Social Bookmarks Save references & resources.

Social Bookmarks Tags are social. Search is social. Be social.

Social Bookmarks Build your network. Share information. Recommend resources

Social Bookmarks Categorize your content. Make information easy to find.

Social Bookmarks M is for Metadata. Detailed descriptions.

Social Bookmarks Accessible anywhere! Stored " in the clouds ."

Social Bookmarks reddit.com delicious.com stumbleupon.com addthis.com sharethis.com

Advising 2.0 in Action Use in an Academic Advising Center

Communication

One Way Communication Notifications News source Noise

Two Way Communication Conversation Emphasize quality over quantity Mutually beneficial

Academic Success Center Approach
Relate to students with technology they use
Manage ASC content and its distribution
Reference or re-direct as much as possible to ASC or official sites within UNLV

Getting Started With Web 2.0 Connect Experiment Explore
Try It Out
test & play
set up an account
be informed
ask questions
get involved
take time to learn
Join a Network
meet new advisors
collaborate
share with peers
link to information
get help
show & tell
Develop a Plan
establish a design team
assessment
learning outcomes
pilot project
implement
review & evaluate

Common Concerns
Start up & Help
To friend or not to friend?
Managing your identity
Settings & Access
FERPA & Privacy Concerns
Walking the line
Other questions??

Social Web Connects Students Advisor Be Social With Your Advising Share Connect Empower Discuss Collaborate Model

Advising 2.0 in Action " Go to where the students are." - Laura

Advising 2.0 in Action "If you build it they will come, but will they stay?" - Oak

Advising 2.0 in Action "Engage them and they will stay."

Questions or Final Thoughts?

Explore & Play with 2.0
No "Magic Bullet"
Failure leads to success
FREE to use!
Participation is key
Collaborate & connect
Share resources

Stay connected... Oak : [email_address] Laura : [email_address]

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Advising 2.0: Engaging & Communicating with Students Online

by Laura Pasquini

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