Enterprise Content Management and Digital Signiatures

1,870 views

Published on

Published in: Technology
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
1,870
On SlideShare
0
From Embeds
0
Number of Embeds
56
Actions
Shares
0
Downloads
16
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

Enterprise Content Management and Digital Signiatures

  1. 1. Digital Signature: Mightier than the Pen Katie Burke Government Program Strategist, Laserfiche Mauricio Pinto Market Manger for State and Local Government, ARX
  2. 2. Agenda ‣ Introduction & defining digital signatures ‣ Digital signatures and business processes ‣ Foundations of digital signatures ‣ Demonstration ‣ Use case: County of Hawaii Corporation Counsel
  3. 3. Introduction: State of the market #digitalsignature Source: http://www.govtech.com/e-government/212218211.html
  4. 4. Introduction: State of the market 48% Growth in Digital Signature Adoption Drivers: ‣ Evolution of consumer technology ‣ The need to reduce transaction costs ‣ Mobile accessibility ‣ Customer experience expectations
  5. 5. What is a Digital Signature? A way of representing ourselves digitally
  6. 6. What is a Digital Signature? A way of representing ourselves digitally
  7. 7. How Digital Signatures Fit in Business Processes ‣ Performance Review Process Cats Create review document Digital signature: boss and employee Digital Signature: HR Shortcut in employee folder Routed to record series, retention applied Workflow
  8. 8. Why Digital Signatures? ‣ You need to transform to paperless ‣ You need to provide better service with fewer resources ‣ You need transparency, auditability, compliance & accountability ‣ You need a technology that is: • Non-proprietary • Enduring • Cross-departmental • Validate-able outside the organization
  9. 9. Electronic Signature Legislation ‣ Uniform Electronic Transactions Act (“UETA”) – 1999 ‣ Electronic Signatures In Global and National Commerce Act (ESIGN) – 2000 These Acts give legal force and effect to electronic signatures
  10. 10. Electronic Signature Legislation ‣ Uniform Electronic Transactions Act (“UETA”) – 1999 ‣ Electronic Signatures In Global and National Commerce Act (ESIGN) – 2000 These Acts give legal force and effect to electronic signatures Electronic Signature defined as “an electronic symbol, sound or process”
  11. 11. Electronic Signature Spectrum Least Secure* Most Secure* Image PKI *Secure = three “I‟s”: • Identity: Guarantees identity of signer • Intent: Non-repudiation • Integrity: Changes invalidate the signature
  12. 12. Electronic Signature Spectrum Least Secure* Most Secure* Image PKI *Secure = three “I‟s”: • Identity: Guarantees identity of signer • Intent: Non-repudiation • Integrity: Changes invalidate the signature “I Agree” ePad
  13. 13. Electronic Signature Spectrum Least Secure* Most Secure* Image PKI *Secure = three “I‟s”: • Identity: Guarantees identity of signer • Intent: Non-repudiation • Integrity: Changes invalidate the signature “I Agree” ePad Application-Specific (ExM)
  14. 14. Electronic Signature Spectrum Least Secure* Most Secure* Image PKI *Secure = three “I‟s”: • Identity: Guarantees identity of signer • Intent: Non-repudiation • Integrity: Changes invalidate the signature “I Agree” ePad Application-Specific (ExM) eSig Services
  15. 15. Electronic Signature Spectrum Most Secure Portability Image ePad eSig Services Application-Specific (ExM) PKI “I Agree”
  16. 16. Digital Signature (PKI) Technology The only technology that can guarantee Identity, Intent, & Integrity in a portable and easily verifiable format ID Challenge Reason Code Document to sign Digital Signature Signed Document + + Content Hash Unique Signing Key Digital ID Certificate =+ Result • Digitally signed and secure electronic record • Fully trusted and easily verifiable
  17. 17. Certificate Options ‣ Self-Signed ‣ 3rd Party Certificate Authority ‣ Self-Issued Organizational CA
  18. 18. Certificate Options ‣ Self-Signed ‣ 3rd Party Certificate Authority ‣ Self-Issued Organizational CA
  19. 19. Why CoSign? ‣ Turn-key, Plug „n Play, Network Appliance ‣ Choice of User Directory Integration or Built-in Directory ‣ Independently Verifiable Signature ‣ Signing Flexibility Trusted By: • Employees • Citizens • Auditors • Partners • Suppliers
  20. 20. What Can You Sign with CoSign? ‣ MS (Word, Excel, Outlook, InfoPath) ‣ PDF, PDF-A ‣ Any printable output ‣ CAPI-compliant applications ‣ Web forms (with SAPI) ‣ Laserfiche Docs PowerPoint Tiff Images Lotus Forms PDF & PDF/AOutlook Excel Word AutoCAD WordPerfect InfoPath Web Forms Application- Compatible Signature Mechanism Virtual Signing
  21. 21. Demonstration
  22. 22. Laserfiche Integration
  23. 23. Laserfiche Integration
  24. 24. Laserfiche Integration
  25. 25. Laserfiche Integration
  26. 26. Laserfiche Integration
  27. 27. ARX Customer Use Cases ‣ Engineering: Drawings, Change Orders ‣ Courts: Filings, Judicial Orders, Complaints ‣ Legal & Contracts: Contracts, Agreements, Memos, Correspondence ‣ Archived Records: Integrity of ALL records ‣ Procurement: Requisitions, P.O.s, Invoices ‣ Human Resources: Onboarding, Benefits, Evaluations ‣ Administration: SOPs, Correspondence, Meeting Agendas, Memos ‣ Point of Service: Permits, licenses, patient forms, defendant paperwork
  28. 28. Use Case: County of Hawaii Source: www.hawaiicounty.gov
  29. 29. Use Case: County of Hawaii ‣ Old leave of absence process Fill out document Print Wait for boss Boss‟s sign off File
  30. 30. Use Case: County of Hawaii ‣ New leave of absence process Fill out document Digital signature: boss Filed in employee folder, subfolder for year Boss notified
  31. 31. Wrapping Things Up
  32. 32. Questions? Katie Burke Government Program Strategist katie.burke@laserfiche.com 562-988-1688 x 223 www.laserfiche.com Mauricio Pinto Market Manager mpinto@arx.com 360-588-1062 www.arx.com
  33. 33. CoSign Deployment Arcitecture
  34. 34. Why CoSign? ‣ Compliance: • Meets international standards & U.S. regulations • Guarantees transparency, auditability & accountability ‣ Control & Security: • Provides centralized security & management over certificates & keys • Provides centralized management over users • Uses your existing authentication infrastructure ‣ Choice: • Sign Anything • Leverages your existing investment in EDM, ECM, & Workflow • Adapts to YOUR procedures ‣ Cost-Effectiveness: • Scales from a few users to thousands • Reduces costs immediately • Delivers ROI in 3-6 months
  35. 35. ARX (www.arx.com) ‣ ARX Inc. - PKI-centric data for security minded organizations ‣ Developed the „standard digital signature‟ for highly regulated industries worldwide ‣ 5 Million+ active signers and growing!!! ‣ Focus: Government, Life sciences, Healthcare, Engineering Utilities, Energy, Legal… “ARX has the most advanced digital signature capability in the field… it easily integrates with internal security and credential management along with a strong central administration” The Forrester Wave™: E-Signatures, Q2 2013

×