Enterprise Content Management and Digital Signiatures
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Enterprise Content Management and Digital Signiatures Presentation Transcript

  • 1. Digital Signature: Mightier than the Pen Katie Burke Government Program Strategist, Laserfiche Mauricio Pinto Market Manger for State and Local Government, ARX
  • 2. Agenda ‣ Introduction & defining digital signatures ‣ Digital signatures and business processes ‣ Foundations of digital signatures ‣ Demonstration ‣ Use case: County of Hawaii Corporation Counsel
  • 3. Introduction: State of the market #digitalsignature Source: http://www.govtech.com/e-government/212218211.html
  • 4. Introduction: State of the market 48% Growth in Digital Signature Adoption Drivers: ‣ Evolution of consumer technology ‣ The need to reduce transaction costs ‣ Mobile accessibility ‣ Customer experience expectations
  • 5. What is a Digital Signature? A way of representing ourselves digitally
  • 6. What is a Digital Signature? A way of representing ourselves digitally
  • 7. How Digital Signatures Fit in Business Processes ‣ Performance Review Process Cats Create review document Digital signature: boss and employee Digital Signature: HR Shortcut in employee folder Routed to record series, retention applied Workflow
  • 8. Why Digital Signatures? ‣ You need to transform to paperless ‣ You need to provide better service with fewer resources ‣ You need transparency, auditability, compliance & accountability ‣ You need a technology that is: • Non-proprietary • Enduring • Cross-departmental • Validate-able outside the organization
  • 9. Electronic Signature Legislation ‣ Uniform Electronic Transactions Act (“UETA”) – 1999 ‣ Electronic Signatures In Global and National Commerce Act (ESIGN) – 2000 These Acts give legal force and effect to electronic signatures
  • 10. Electronic Signature Legislation ‣ Uniform Electronic Transactions Act (“UETA”) – 1999 ‣ Electronic Signatures In Global and National Commerce Act (ESIGN) – 2000 These Acts give legal force and effect to electronic signatures Electronic Signature defined as “an electronic symbol, sound or process”
  • 11. Electronic Signature Spectrum Least Secure* Most Secure* Image PKI *Secure = three “I‟s”: • Identity: Guarantees identity of signer • Intent: Non-repudiation • Integrity: Changes invalidate the signature
  • 12. Electronic Signature Spectrum Least Secure* Most Secure* Image PKI *Secure = three “I‟s”: • Identity: Guarantees identity of signer • Intent: Non-repudiation • Integrity: Changes invalidate the signature “I Agree” ePad
  • 13. Electronic Signature Spectrum Least Secure* Most Secure* Image PKI *Secure = three “I‟s”: • Identity: Guarantees identity of signer • Intent: Non-repudiation • Integrity: Changes invalidate the signature “I Agree” ePad Application-Specific (ExM)
  • 14. Electronic Signature Spectrum Least Secure* Most Secure* Image PKI *Secure = three “I‟s”: • Identity: Guarantees identity of signer • Intent: Non-repudiation • Integrity: Changes invalidate the signature “I Agree” ePad Application-Specific (ExM) eSig Services
  • 15. Electronic Signature Spectrum Most Secure Portability Image ePad eSig Services Application-Specific (ExM) PKI “I Agree”
  • 16. Digital Signature (PKI) Technology The only technology that can guarantee Identity, Intent, & Integrity in a portable and easily verifiable format ID Challenge Reason Code Document to sign Digital Signature Signed Document + + Content Hash Unique Signing Key Digital ID Certificate =+ Result • Digitally signed and secure electronic record • Fully trusted and easily verifiable
  • 17. Certificate Options ‣ Self-Signed ‣ 3rd Party Certificate Authority ‣ Self-Issued Organizational CA
  • 18. Certificate Options ‣ Self-Signed ‣ 3rd Party Certificate Authority ‣ Self-Issued Organizational CA
  • 19. Why CoSign? ‣ Turn-key, Plug „n Play, Network Appliance ‣ Choice of User Directory Integration or Built-in Directory ‣ Independently Verifiable Signature ‣ Signing Flexibility Trusted By: • Employees • Citizens • Auditors • Partners • Suppliers
  • 20. What Can You Sign with CoSign? ‣ MS (Word, Excel, Outlook, InfoPath) ‣ PDF, PDF-A ‣ Any printable output ‣ CAPI-compliant applications ‣ Web forms (with SAPI) ‣ Laserfiche Docs PowerPoint Tiff Images Lotus Forms PDF & PDF/AOutlook Excel Word AutoCAD WordPerfect InfoPath Web Forms Application- Compatible Signature Mechanism Virtual Signing
  • 21. Demonstration
  • 22. Laserfiche Integration
  • 23. Laserfiche Integration
  • 24. Laserfiche Integration
  • 25. Laserfiche Integration
  • 26. Laserfiche Integration
  • 27. ARX Customer Use Cases ‣ Engineering: Drawings, Change Orders ‣ Courts: Filings, Judicial Orders, Complaints ‣ Legal & Contracts: Contracts, Agreements, Memos, Correspondence ‣ Archived Records: Integrity of ALL records ‣ Procurement: Requisitions, P.O.s, Invoices ‣ Human Resources: Onboarding, Benefits, Evaluations ‣ Administration: SOPs, Correspondence, Meeting Agendas, Memos ‣ Point of Service: Permits, licenses, patient forms, defendant paperwork
  • 28. Use Case: County of Hawaii Source: www.hawaiicounty.gov
  • 29. Use Case: County of Hawaii ‣ Old leave of absence process Fill out document Print Wait for boss Boss‟s sign off File
  • 30. Use Case: County of Hawaii ‣ New leave of absence process Fill out document Digital signature: boss Filed in employee folder, subfolder for year Boss notified
  • 31. Wrapping Things Up
  • 32. Questions? Katie Burke Government Program Strategist katie.burke@laserfiche.com 562-988-1688 x 223 www.laserfiche.com Mauricio Pinto Market Manager mpinto@arx.com 360-588-1062 www.arx.com
  • 33. CoSign Deployment Arcitecture
  • 34. Why CoSign? ‣ Compliance: • Meets international standards & U.S. regulations • Guarantees transparency, auditability & accountability ‣ Control & Security: • Provides centralized security & management over certificates & keys • Provides centralized management over users • Uses your existing authentication infrastructure ‣ Choice: • Sign Anything • Leverages your existing investment in EDM, ECM, & Workflow • Adapts to YOUR procedures ‣ Cost-Effectiveness: • Scales from a few users to thousands • Reduces costs immediately • Delivers ROI in 3-6 months
  • 35. ARX (www.arx.com) ‣ ARX Inc. - PKI-centric data for security minded organizations ‣ Developed the „standard digital signature‟ for highly regulated industries worldwide ‣ 5 Million+ active signers and growing!!! ‣ Focus: Government, Life sciences, Healthcare, Engineering Utilities, Energy, Legal… “ARX has the most advanced digital signature capability in the field… it easily integrates with internal security and credential management along with a strong central administration” The Forrester Wave™: E-Signatures, Q2 2013