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Capabilities Overview For  Mainstreet Inc.
Table of Contents <ul><li>Mainstreet Key Differentiators </li></ul><ul><li>Mainstreet Vitals </li></ul><ul><li>Mainstreet ...
Value Add Services <ul><li>Mainstreet Attributes:  nimble, responsive, creative, flexible, ethical, accountable, resourcef...
<ul><li>Retail Technology Support Specialists </li></ul><ul><li>Specializing in the support of in-store systems including ...
Solutions & Target Markets Mainstreet At A Glance
Core Competencies & Competitive Differentiators <ul><li>Superior Quality, Board-Level Repairs </li></ul><ul><li>Significan...
Leading Partnerships Other Clients include  OEMs, 3rd-party service organizations, self-maintaining retailers Mainstreet A...
Products Supported  (current and legacy models) <ul><li>POS Terminals:   IBM, Fujitsu, NCR, Wincor, PC Cash Drawer, Casio ...
Support Service Portfolio <ul><li>Integration Center </li></ul><ul><li>Staging & Integration </li></ul><ul><li>Warehousing...
Store-On-Demand TM :  Integration Center & Deployment Services   <ul><li>Delivers maximum simplification in technology dep...
<ul><li>Depot Repair: Board Level Repairs & Advanced Exchange Programs </li></ul><ul><li>Board level repairs extend equipm...
Life Cycle Management Programs <ul><li>Environmentally Responsible, Secure e-Waste Disposal  </li></ul><ul><li>Custom desi...
digital MAINSTREET  <ul><li>We develop and deliver innovative digital in-store marketing solutions that better connect ret...
Systems Accountability <ul><li>Mainstreet Information Management System (MIMS) </li></ul><ul><li>Enterprise Product Inform...
Mainstreet Contact Information <ul><li>Debbie Simurda, VP Partner Alliances </li></ul><ul><li>Mainstreet Inc. </li></ul><u...
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Mainstreet Inc Capabilities Overview

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Transcript of "Mainstreet Inc Capabilities Overview"

  1. 1. Capabilities Overview For Mainstreet Inc.
  2. 2. Table of Contents <ul><li>Mainstreet Key Differentiators </li></ul><ul><li>Mainstreet Vitals </li></ul><ul><li>Mainstreet At A Glance </li></ul><ul><li>Leading Partnerships </li></ul><ul><li>Products Supported </li></ul><ul><li>Service Portfolio </li></ul><ul><ul><li>Store on Demand: Integration Center </li></ul></ul><ul><ul><li>Service Express: Maintenance & Repair </li></ul></ul><ul><ul><li>Life Cycle Management Programs </li></ul></ul><ul><li>digitalMainstreet </li></ul><ul><li>Mainstreet Information Management System (MIMS) </li></ul><ul><li>Mainstreet Contact Information </li></ul>
  3. 3. Value Add Services <ul><li>Mainstreet Attributes: nimble, responsive, creative, flexible, ethical, accountable, resourceful, respected, quality-centric </li></ul><ul><li>Focused on maximizing the ROI of our customers ’ IT assets </li></ul><ul><li>Supports the retail environment throughout the entire life cycle for all store systems </li></ul><ul><ul><li>Multi-vendor, multi-generational store systems </li></ul></ul><ul><ul><li>Refurbishment & Upgrades </li></ul></ul><ul><ul><li>Remarketing of Surplus Equipment, as approved by our clients </li></ul></ul><ul><ul><li>Environmentally Responsible & Secure eDisposal Programs </li></ul></ul><ul><li>Diversity of product capabilities </li></ul><ul><ul><li>Seamless support of increasingly complex store environments </li></ul></ul><ul><li>Mainstreet Information Management System (MIMS) delivers superior accountability and serial number tracking for managing inventory and service activities </li></ul><ul><ul><li>Easily customized to specific client requirements </li></ul></ul><ul><ul><li>Easily integrated with client systems </li></ul></ul><ul><ul><li>Client Portal provides real-time, anytime access to vital client data </li></ul></ul><ul><ul><li>Enables allocation of inventory between business as usual (BAU) activities , special projects, specific client departments or cost centers </li></ul></ul>Mainstreet Key Differentiators
  4. 4. <ul><li>Retail Technology Support Specialists </li></ul><ul><li>Specializing in the support of in-store systems including POS, self-checkout, wireless, payment terminals, kiosks & digital signage </li></ul><ul><li>Focus is to effectively cut costs from Client operations and protect their investment in IT assets </li></ul><ul><li>Proven track record of on-time, in-budget implementations </li></ul><ul><li>Consistently delivers high quality, high value client solutions </li></ul><ul><li>4 members of Mainstreet ’ s senior management team have a combined 80+ years experience in the POS industry </li></ul><ul><li>Integration Center </li></ul><ul><ul><li>Staging & Integration; Warehousing, Pick & Ship; Asset Management </li></ul></ul><ul><li>Maintenance & Repair Center </li></ul><ul><ul><li>Board-level repairs; Advanced Exchange Programs; Asset & Warranty Management; Parts/Spares Sourcing & Kitting </li></ul></ul><ul><li>Life Cycle Management </li></ul><ul><ul><li>Environmentally Responsible Disposal Programs; Remarketing Surplus Equipment; Refurbishment & Upgrades </li></ul></ul><ul><li>Diversity Supplier: </li></ul><ul><li>Woman-Owned Business (NWBOC Certificate #RCSW8160) </li></ul><ul><li>Certified Texas HUB Certificate #1721551312200 </li></ul><ul><li>Privately-held, Texas-based corporation </li></ul><ul><li>Head-quartered in Grand Prairie (Dallas) </li></ul><ul><li>60,000 ft2 facility includes 35,000 ft2 warehouse; 20,000 ft2 repair center </li></ul><ul><li>Clients include Fujitsu, PETCO, STAGE, Container Store, IBM </li></ul>Mainstreet Vitals
  5. 5. Solutions & Target Markets Mainstreet At A Glance
  6. 6. Core Competencies & Competitive Differentiators <ul><li>Superior Quality, Board-Level Repairs </li></ul><ul><li>Significantly extends product life beyond OEM withdrawal from service </li></ul><ul><li>Reduces total cost of service </li></ul><ul><li>Reduces scrap costs and environmental exposure </li></ul><ul><li>Responsiveness </li></ul><ul><li>Highly nimble team </li></ul><ul><li>Efficiently run company </li></ul><ul><li>Able to ramp up for most engagements within 30 to 60 days </li></ul><ul><li>Readily able to take on new products </li></ul><ul><li>Multi-Vendor, Multi-Platform Expertise </li></ul><ul><li>POS, self checkout and store systems </li></ul><ul><li>Current generation through to legacy models </li></ul><ul><li>Cost Efficiencies & Investment Protection </li></ul><ul><li>Extending equipment life </li></ul><ul><li>Remarketing programs for client-owned surplus equipment </li></ul><ul><li>Optimized service programs with coverage, delivery, spares ownership </li></ul><ul><li>Creative financing programs including sale and leaseback of existing equipment; spares financing </li></ul><ul><li>Accountability </li></ul><ul><li>We deliver superior accountability to our partners through internal controls, bar-code scanning and service management systems </li></ul><ul><li>Key benefit when spares are consigned </li></ul><ul><li>Clients have continued visibility to their inventory </li></ul><ul><li>Secure e-Disposal of surplus equipment </li></ul>Mainstreet At A Glance
  7. 7. Leading Partnerships Other Clients include OEMs, 3rd-party service organizations, self-maintaining retailers Mainstreet At A Glance
  8. 8. Products Supported (current and legacy models) <ul><li>POS Terminals: IBM, Fujitsu, NCR, Wincor, PC Cash Drawer, Casio </li></ul><ul><li>Self-Checkout: Fujitsu (Optimal/U-SCAN), IBM (PSI), NCR </li></ul><ul><li>Scanners: Datalogic (PSC), Honeywell (Metrologic), NCR, Symbol </li></ul><ul><li>Scanner/Scales: Fujitsu, Datalogic, Honeywell, NCR, Shekel, Toledo </li></ul><ul><li>Kiosks: Custom, IBM, NCR, Fujitsu </li></ul><ul><li>Printers: Axiohm, Citizen, Eltron, Epson, Fujitsu, HP, IBM, Ithaca, Lexmark, NCR, Okidata, Pertech, Star, TPG, Zebra </li></ul><ul><li>Payment Terminals: Hypercom, ID Tek, Ingenico, Magtek, VeriFone </li></ul><ul><li>Signature Capture: Magtek, Topaz, Verifone, @pos </li></ul><ul><li>Touch Screens, LCD & Monitors: ELO, IBM, MicroTouch, NCR, Preh, Wincor, Generic, Dell, Viewsonic, Customer (Pole) Displays </li></ul><ul><li>Bill Acceptors & Dispensers: Cash Code, Diebold, G&D, MEI (Mars), Talaris (DeLaRue) </li></ul><ul><li>Coin Acceptors & Dispensers: Talaris, Telequip, MEI, CoinCo </li></ul><ul><li>Computers: Dell, HP, IBM, Fujitsu, Wincor, ATX-Based </li></ul>Authorized Service Center: ELO, Epson, Datalogic, Dell, Talaris, TPG, Cash Code, Fujitsu & Telequip
  9. 9. Support Service Portfolio <ul><li>Integration Center </li></ul><ul><li>Staging & Integration </li></ul><ul><li>Warehousing, Pick & Ship </li></ul><ul><li>Warranty Management </li></ul><ul><li>Asset Management </li></ul><ul><li>Deployment including On-Site Installation </li></ul><ul><li>Hardware Refurbishment & Upgrades </li></ul><ul><li>Remarketing Surplus equipment </li></ul><ul><li>EOL Secure Disposal </li></ul><ul><li>Reverse Logistics </li></ul><ul><li>Hardware Maintenance </li></ul><ul><li>Board-Level Depot Repairs </li></ul><ul><li>Advanced Exchange Programs </li></ul><ul><li>On-Site Maintenance </li></ul><ul><li>Asset Management </li></ul><ul><li>Warranty Management </li></ul><ul><li>Parts/Spares Sourcing & Kitting </li></ul><ul><li>Remarketing Surplus Equipment </li></ul><ul><li>EOL Secure Disposal </li></ul>Mainstreet Services
  10. 10. Store-On-Demand TM : Integration Center & Deployment Services <ul><li>Delivers maximum simplification in technology deployments – national chain-wide refreshes to single device or single store deployments </li></ul><ul><ul><li>Multi-vendor, best-of-breed in-store systems </li></ul></ul><ul><ul><li>Full store system builds from POS, peripherals to back-office and kiosk systems </li></ul></ul><ul><ul><li>Replicable, documented processes & consistent high quality, ensures easy on-time, in-budget installations at store-level – some clients even leverage their own in-store staff to perform installations </li></ul></ul><ul><ul><li>Coupled with Mainstreet superior Asset Management, our clients benefit from volume discounts with their preferred suppliers with the flexibility of our Just-in-Time deployments </li></ul></ul>Mainstreet Services Update images <ul><li>Client Benefits: </li></ul><ul><li>Optimizes Clients ’ Assets </li></ul><ul><li>Project Scalability </li></ul><ul><li>Rapid Ramp-Up </li></ul><ul><li>Complete Accountability & Visibility for clients </li></ul><ul><li>Consistently on-time, in budget </li></ul><ul><li>Staging & Integration </li></ul><ul><li>Asset & Warranty Mgmt </li></ul><ul><li>Warehousing & Order Fulfillment </li></ul><ul><li>Project Mgmt </li></ul><ul><li>Deployment & Logistics </li></ul><ul><li>On-Site Install/De-Install </li></ul><ul><li>Reverse Logistics </li></ul>
  11. 11. <ul><li>Depot Repair: Board Level Repairs & Advanced Exchange Programs </li></ul><ul><li>Board level repairs extend equipment life and lower the cost of service .  </li></ul><ul><li>Superior quality & quick turnaround </li></ul><ul><li>Ensures equipment is fixed right the 1st time , less downtime and higher level of customer satisfaction. </li></ul><ul><li>Multi-vendor, multi-generational support of POS, self-checkout, wireless, scanners, payment terminals & back-office equipment </li></ul><ul><li>Warranty Management </li></ul><ul><li>Maximizes warranty recovery and lowers cost of support </li></ul><ul><li>Triage minimizes warranty repairs sent to OEM, reduces cycle time and reduces spares investment </li></ul><ul><li>     </li></ul><ul><li>Parts Sourcing & Kitting </li></ul><ul><li>Global sourcing network </li></ul><ul><li>Mainstreet’s heritage in the aftermarket can drive efficiencies in the support of legacy systems until the retailer is ready to move to newer systems </li></ul><ul><li>Provides a further source for legacy or proprietary products that are no longer available through the manufacturer </li></ul><ul><li>Client-Directed Service Programs: </li></ul><ul><li>Personalized to each client ’ s unique environment & needs </li></ul><ul><li>Flexible options deliver optimized, hybrid support </li></ul><ul><li>Lower cost of service </li></ul><ul><li>Extends equipment life </li></ul><ul><li>Reduces scrap </li></ul><ul><li>Support beyond OEM withdrawal </li></ul>Mainstreet Services Service Express TM : Maintenance & Repair Programs
  12. 12. Life Cycle Management Programs <ul><li>Environmentally Responsible, Secure e-Waste Disposal </li></ul><ul><li>Custom designed, integrated system incorporating proven recycling components </li></ul><ul><li>Strategically configured to optimize recovery of recyclable components & precious metals </li></ul><ul><li>Benefits: diversion from landfill; secure destruction; maximum recovery of recyclable materials; removal of safe & hazardous components; no offshore processing </li></ul><ul><li>Full destruction of hard drives and any other privileged information </li></ul>Environmentally Responsible e-Waste Disposal & Recovery <ul><li>Refurbishment & Upgrades </li></ul><ul><li>POS, self-checkout, peripherals, hand held </li></ul><ul><li>Expertise in current & legacy systems assures clients a creative and cost-effective approach delivering superior investment protection </li></ul><ul><li>Reverse Logistics </li></ul><ul><li>Equipment Repatriation & Reclamation </li></ul><ul><li>Remarketing </li></ul><ul><li>Mainstreet globally remarkets surplus equipment on client ’ s behalf </li></ul><ul><li>Shared proceeds of sale </li></ul><ul><li>Maximizes return on investment </li></ul><ul><li>Diversion from landfill </li></ul>Mainstreet Services
  13. 13. digital MAINSTREET <ul><li>We develop and deliver innovative digital in-store marketing solutions that better connect retailers and brands to shoppers </li></ul><ul><li>We are a proven ‘ go-to ’ source that fuses strategy, design and retail-hardened technologies backed by our comprehensive portfolio of support services </li></ul><ul><li>Rugged, Retail-Hardened technology components </li></ul><ul><li>Custom designed enclosures, integrated with client brand image and marketing programs </li></ul><ul><li>Purpose-built, best-in-class solutions with depth & breadth of technologies ranging from traditional touch screens to tablets </li></ul><ul><li>Services Include: Branding/Design, Local Customization, Project Management, Implementation & Rollout, Field Service for on-site installation & ongoing support </li></ul>Mainstreet Products <ul><li>Fully customized to each unique client environment </li></ul><ul><li>Retail hardened technologies </li></ul><ul><li>Maximized uptime & throughput </li></ul><ul><li>Backed by full on-site service and design services </li></ul><ul><li>Digital Signage </li></ul><ul><li>Custom Kiosks/Smart Fixtures </li></ul><ul><li>End-Cap Solutions or Integrated with merchandising fixture </li></ul><ul><ul><li>protects valuable in-store real estate </li></ul></ul><ul><li>Digital Destinations for Special Events </li></ul>
  14. 14. Systems Accountability <ul><li>Mainstreet Information Management System (MIMS) </li></ul><ul><li>Enterprise Product Information System </li></ul><ul><li>Completely automates management of the service process </li></ul><ul><li>At any point in time, we can identify where a part or component is and track the unit's service history </li></ul><ul><li>Provides superior management of   customer-owned inventory and enables us to consistently monitor our repair quality including DOA's and MTBF's </li></ul><ul><li>Open system architecture using industry standard SQL </li></ul><ul><li>Ease of integration with our clients ’ service management systems </li></ul><ul><li>Client Portal </li></ul><ul><li>Anywhere, anytime access to: </li></ul><ul><ul><li>Place, manage and search service calls </li></ul></ul><ul><ul><li>Manage and track inventory levels </li></ul></ul><ul><li>Back bone is Mainstreet ’ s established, stable & flexible SQL service management system </li></ul><ul><li>Flexible, ease of customization </li></ul><ul><li>Drop down lists keep data integrity and minimize input errors </li></ul><ul><li>Security levels – client specific </li></ul><ul><li>Audit checks – i.e. validate ticket #, serial #, store info, etc </li></ul><ul><li>Extensive reporting & search capabilities </li></ul><ul><li>Flexibility & ease of use enables us to develop custom reports to each client ’ s unique requirements </li></ul><ul><li>Easily interfaced with client systems without excessive costs or wait times </li></ul><ul><li>Real-time, anytime access to vital inventory and service activity information </li></ul><ul><li>Serial number accountability </li></ul><ul><li>Enables inventory allocation between BAU and individual project activities </li></ul>
  15. 15. Mainstreet Contact Information <ul><li>Debbie Simurda, VP Partner Alliances </li></ul><ul><li>Mainstreet Inc. </li></ul><ul><li>2510 West Main Street, Suite 100 </li></ul><ul><li>Grand Prairie, Texas 75050 </li></ul><ul><li>Office 866-767-6472 </li></ul><ul><li>Cell 214-536-5028 </li></ul><ul><li>Email [email_address] </li></ul><ul><li>Company web site www.mainstreetinc.net </li></ul>
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