La -boy deliveryman aids heart attack victim
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La -boy deliveryman aids heart attack victim






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La -boy deliveryman aids heart attack victim La -boy deliveryman aids heart attack victim Document Transcript

  • NEWSSan Diego »La-Z-Boy deliveryman aids heart attackvictimDriver waits for ambulance to take ailing Chula Vista man CHULA VISTA — Who says good service is gone? La-Z-Boy furniture delivery man Hugo Peña snapped into action when he saw a Chula Vista customer’s neighbor lying unconscious and alone on a front porch in June, calling an ambulance for the man and waiting with him until paramedics arrived. The Garden Grove resident was honored with a “Helping Hand” award last week for going beyond the call of duty to help Ed Ross, who had suffered a heart attack. On hand for the ceremony were Ross, who is recovering at home, and Chula Vista city and fire officials, who commended Peña for his diligence. Peña returned to work after helping Ross and completed 17 more deliveries, a testament to how dedicated he is to the job, according to his manager. “Since he began making deliveries for us a little over a year ago, Hugo has consistently impressed us with his hard work ethic and exceptional customer service,” San Diego LaZBoy manager Elaine Marlow said in a news release. The unlikely hero caught the attention of senior La-Z-Boy executives, who Written byDavid Leonard touted Peña as a model of good customer service. “Hugo went above and beyond the call of customer service when he4:39 p.m., Aug. 1, 2011 rushed to Ed’s side,” LaZBoy branded business president Mark BaconFollow » saidTwitter: Peña was offered a free piece of furniture as a reward for his actions. Ross@davidleonardii was given a chair as a get-well gift. • (619) 293-1739 • Twitter: davidleonardii