Career Ready, Seminar 4: Succeeding at job applications and interviews


Published on

This module provides you with evidence-based information to develop effective job application documentation (cover letters, resumes, application forms) and strategies to perform well in interviews, assessment centres and psychometric testing.

Published in: Career
1 Like
  • Be the first to comment

No Downloads
Total views
On SlideShare
From Embeds
Number of Embeds
Embeds 0
No embeds

No notes for slide
  • Remember that the purpose of your resume is to get you an interviewConsider the type of job you are applying for (eg. part-time/graduate/voluntary) and modify your resume accordingly
  • Resumes must be evidenced based (ie. not just stating your opinion, but providing concrete examples)Don’t include personality traitsFocus on what you can contribute to the organisation & the role in particular
  • Maximum one A4 page in lengthWritten using the standard business letter style Usually four paragraphsPersonally address the letter to the employer Write a letter tailored for each job you apply to
  • 1st Paragraph:State the job you’re applying for; when/where you found out about the job2nd Paragraph (may be the key to getting the job): Explain why you are interested in applying for this job with this organisation; demonstrate your knowledge of the organisation (evidence of research essential)3rd Paragraph: Explain how you meet the requirements of the job; reflect on your skills & experience; provide evidence to support your claims4th Paragraph: Write that you look forward to meeting the employer at an interview in the near future; include the best way to contact you (e.g., mobile number); mention your availability for an interview
  • Provide handout – sample response to KSC
  • Activity: practise shaking hands with the people around you (ie. web to web contact, not too tight)
  • There are hundreds of examples on YouTube of how to answer behavioural interview questions
  • Example questions to ask interviewer:If I were to start tomorrow, what would be the top priority on my to do list?What would you say are the top two personality traits someone needs to do this job well?What improvements or changes do you hope the new candidate will bring to this position?Is there anything that stands out to you that makes you think I might not be the right fit for this job?
  • Career Ready, Seminar 4: Succeeding at job applications and interviews

    1. 1. Career Ready ProgramSeminar 4: Succeeding at JobApplications and InterviewsCareer Development CentreLa Trobe University
    2. 2. Resumes & Cover Letters
    3. 3. Resumes• Marketing document (it needs to set you apart)• It needs to be targeted to the specific job & organisation• Uses skills/achievement statements (evidence) to highlight competencies 3
    4. 4. Resumes: The FactsYour résumé will be one of many (10, 50, 100, 1000) receivedby an employer or university for a positionTime taken to read each résumé: 20-30 secondsQuestions to ask yourself:• Does your resume match the position & organisation you are applying to?• What evidence in your résumé helps you stand out?CAREER DEVELOPMENT CENTRE | La Trobe University 4
    5. 5. Resume PresentationGuidelines:• 2 – 3 pages for graduates• Most important information on the first page• Reverse chronological order Remember, your resume is your primary marketing document 5
    6. 6. What to include• Personal Details• Education & Training• Placements• Employment• Skills• Achievements• Professional Memberships• Extra-curricular Activities & Interests• Referees 6
    7. 7. How to write an effective resumeWhat are the skills required of the position and how can you demonstrate that you have them?• Name the skill, your level of competency, where/how you developed the skill• Don‟t include skills without providing evidence• Use short statements that start with action words• Eg. „Excellent organisational skills developed through planning community activities for Diabetes Week for past two years’ 7
    8. 8. Highlighting AchievementsWhere possible, highlight your achievementsExamples of achievements:• Promotions• Being part of a team that …• Winning an award or prize• Good results in exams or assessments• Customer service / quality awards• Outside-work achievements – raising money for charity, being elected to a committee• Captaining a sports team 8
    9. 9. Cover LettersPurpose of a cover letter:1. An example of your writing skills2. Letter of introduction3. Selling your skills, abilities, attributes4. Explain how you match the requirements of the job & organisation 9
    10. 10. Cover Letter TipsPersonally address the letter• Use a clear font, no less than 12points• Use left align (not full align) as it iseasier to read• Insert a scanned copy of yoursignature in cover letters that will besent electronicallySign the letter, include yourcontact details(address, email, mobile, home phone) 10
    11. 11. Key Selection Criteria
    12. 12. What are Key Selection Criteria?• KSC describe the personal qualities, skills, abilities, knowledge and qualifications a person needs to perform the role effectively• Used by employers to objectively identify the right person for the job• Applicants‟ responses are rated against individual criteria and best applicants are offered an interview or progression to next round of selection process 12
    13. 13. Example KSC 13
    14. 14. How to respond to KSCCheck the method preferred by the employer:• Document addressing individual KSC (traditional method)• Summary response to all KSC (word limits may apply)• Answer a „behavioural question‟ in an online application or paper based application form 14
    15. 15. Getting Started• Analyse each criterion to identify the skills and attributes being rated – individual criterion may contain several components (eg. „verbal & written communication skills‟)• Think of scenarios from work, study, volunteering, sports and other activities that could be used to illustrate your skill• Use a different example for each criterion where possible 15
    16. 16. Use the STAR method 16
    17. 17. What if you lack experience?If you cannot provide an example to address a criterion:• Think about the competence the employer is interested in (e.g., problem solving, teamwork, etc), perhaps you can give an example from a non-work experience• Is there another way of demonstrating that skill or how you intend to develop it?• Could you describe how you would react in a similar situation? 17
    18. 18. Interviews
    19. 19. Purpose of the Job InterviewThe employer’s objective: to attract and appoint the best applicant for the organisation• Can you do the job? (skills, qualifications, experience)• Will you do the job? (motivation, attitudes, career goals)• Will you fit in? (cultural match) 19
    20. 20. Interview preparation (insert picture – professional attire) Research the organisation and job Prepare and practise answers to possible questions Plan what you‟re going to wear Plan your journey so you arrive on time Prepare some questions to ask them Gather documents to take with you 20
    21. 21. Tips for the start of the interviewWhen you arrive, remember you are making an impressionon everyone you come in contact with Turn off your mobile phone Try to relax! Greet interviewer(s) and shake hands Listen attentively Engage in „small talk‟ 21
    22. 22. Tips for during the interviewWhat you say Give specific examples to support your claims Avoid one word answers Seek clarification if you don‟t understand a question Present information in a positive light 22
    23. 23. Non-Verbal CommunicationAccording to a survey of 1000 recruiters 75% of interviewsare lost within three minutes of the candidate entering theroom• 25% of interviewers were put off by a weak handshake or lack of eye contact• 24% by poor body language• 18% by poor posture (e.g. slumped shoulders suggests lack of confidence) or presence• Only 20% waited until the middle of the interview to judge a candidate on their knowledge of the industry and aptitude for the job 23
    24. 24. Behavioural Interview Questions• Past behaviour is a predictor of future behaviour• Used to assess job related competencies e.g., communication skills; teamwork; problem solving• Demonstrates employability skills e.g., “Describe a situation when you‟ve; worked in a team, found a solution to a problem, demonstrated initiative, dealt effectively with conflict” etc• Preparation is crucial and expected• Expect follow-up questions 24
    25. 25. Preparing for Behavioural Questions Review the selection criteria or key competencies required for the role Research or think of questions related to each competency Prepare examples. Think of examples that draw on a range of experiences – study, work, voluntary activities, sport and recreation, clubs and societies Use recent and relevant examples Apply the STAR method for each question Practice responding to questions. Become confident in using your examples 25
    26. 26. At the End of the Interview• Return to unanswered questions or add anything you feel has been overlooked• Ask questions you prepared beforehand• Ask about the next stage in the process• Smile, thank the interviewer(s) for their time, shake hands• It‟s not over until you‟re out of sight! 26
    27. 27. Next steps• LMS readings for „applications and interviews‟ module• Update your resume; use the resume checklist in the PebblePad workbook 27
    28. 28. Thank youConnect with us via:Web: @LTUcareersEmail: