DeniseConsider the interview from the employers perspective – what would you want to know about the candidates – e.Probably know that you can do the job by the interview stage – but not the will you & will you fit in?
DenisePhone interviewMany large employers will use a phone screening interview to select candidates for a formal interview to be held in person. The phone interview may be focussed on obtaining more details about your experiences and skills. Or it could involve a number of behavioural-based questions.If you are given a time for your phone interview, make sure you are able to be in a quiet space, free of disruptions. Some good tips for phone interviews include standing during the interview, as this will make it easier to speak clearly (like you would giving a presentation to an audience); have your resume and other documents with you for easy reference; have a notepad and pen to record any important information.Should be scheduled by recruiter
DeniseTips from careerfaqs.com.au Be preparedMake sure you do your research just as you would for any other job interview. Find out as much as you can about the company and think about possible answers to interview questions. Practise going through your answers, preferably with another person. One of the benefits of doing an interview over the phone is that you can have your resume and notes on standby to refer to when the pressure is on. Jot down things you would like to say but be careful not to read your answers or it will sound unnatural. Also have a pen and paper handy so you can keep track of any important things they say during the interview and write down any questions that you would like to ask at the end.Play the partWhile you don’t need to worry about which tie to wear or whether your shoes are polished, smartening yourself up can be an important way of psyching yourself into the right professional mentality. Have a shower, get out of your pyjamas and drag a comb through your hair – your head will be in a much better place for tackling those tricky interview questions! If you look professional, you are much more likely to feel and sound professional.Create a quiet environmentYour surroundings are just as important as the words you’re saying. No matter how brilliantly you answer every question thrown your way, the noise of blaring music, a TV, screaming kids or barking dogs will immediately detract from your professional image and be both distracting and annoying – and that’s not something any job seeker can afford. Find a quiet place where you won’t be distracted and make sure your mobile is turned off. Don’t conduct the interview on a mobile phone if possible – the sound quality can be poor and you might drop out or lose the connection. Have a glass of water handy in case your mouth gets dry, but don’t eat, unwrap food or guzzle drinks during your interview. The image of you chomping away on the other end of the line will leave a bad taste in the interviewer’s mind. Build rapportIt’s crucial for you to build rapport without the usual face-to-face tricks. Using the employer’s name during the course of the interview and smiling when you talk are the telephone equivalents of a firm handshake and eye contact, and will convey warmth and friendliness. Make sure you speak clearly and concisely as it can be more difficult to interpret a person without body language. Also try to make your tone vibrant and dynamic so the interviewer can feel your energy and enthusiasm. Follow upAt the end of the interview, ask any questions you may have about the job or company. Finish by thanking the interviewer for their time and say you hope to meet them in person. Follow up with an email of thanks to let them know you are keen and to keep yourself fresh in their mind.
DenisePreparing for the interviewRead as much information as you can about the company, including annual reports, press articlesUse LinkedIn to view the profiles of the people who will be on the interview panel – this may help you understand their backgrounds and identify anything you have in common with themAt the interviewPlan to arrive at the interview location ten minutes before your interview – then find a quiet spot to collect your thoughts for 5 minutes before you ‘check in’.Greet the interviewer(s) by name, look them in the eye and firmly shake hands when introduced. Smile! Part of the reason the employer wants to meet you is to find out whether you will fit into the work group. A smile tends to indicate someone who is friendly and warm.Maintain eye contact. This shows confidence and sincerity. If you are being interviewed by more than one person, direct most of your answer to the person who asked the question but occasionally include the rest of the panel by glancing in their direction.If you don’t understand a question, seek clarification. You can do this by simply asking the interviewer to repeat the question or paraphrasing it back to them to ensure you have understood it correctlyAsk the questions you have prepared beforehand – and any others that have come to mind during the course of the interview.End the interview on a positive note by smiling, thanking the interviewer for their time and shaking their hand.
Head start interviews
Title of presentation Start Graduate Head 2013 Name of presenter INTERVIEWS Title of presenter School / Development CareerFaculty / Division Centre La Trobe University xx Month 201x 20 February 2013latrobe.edu.au CRICOS Provider 00115M
Why an interview?An interview is used to find out:• Can you do the job? Do you have the skills, knowledge and experience appropriate for the role?• Will you do the job? What’s your motivation? Are you enthusiastic about the position and the organisation?• Will you fit in? Do you fit within the organisation’s culture and workplace environment?Click to edit Master text styles 3
Phone screening• Many organisations conduct a brief phone interview early in the selection process.• This can happen when you least expect it. If the timing is inconvenient let them know when would be more suitable.Click to edit Master text styles 4
Tips for phone interviews• Treat a phone interview as seriously as a face to face interview.• Ensure your phone is fully charged and that you have good reception.• Answer your phone in a professional manner.• Take the call in quiet place, free from interruptions.• Speak clearly and smile.• Have your resume and application handy but don’t be distracted by them.• Ensure that your voicemail message is professional.Click to edit Master text styles 5
Preparing for behavioural interviews• Review the selection criteria or key competencies required for the role; identify the key skills required.• Prepare examples. Think of examples from your recent past, draw on a range of experiences – study, placements, work, voluntary, sport/recreation.• Identify the STAR steps for each example• Be specific, describe what you did; don’t give vague statements, provide concrete examples that demonstrate your skills and abilities• Practice responding to questions. Become confident in using your examples. Click to edit Master text styles 6
Strategies to succeed at interviewResearch• the position (what questions are likely to be asked?)• the organisation (what attitudes & skills are valued?)• your background (what evidence can you provide?)• your motivation, experiences, skillsCommunication• summarise your key selling points• keep it simple and structuredBehaviour• Interpersonal skills (eye contact, body language)• Relax! (you should know the answers!) Click to edit Master text styles 7
Additional interview resources• www.latrobe.edu.au/students/careers → How to succeed at a job interview• Book a practice interview with a Careers Consultant• www.seek.com.au/career-resources• www.kent.ac.uk/careers/interviews• http://www.wikijob.co.uk/• Youtube employer channels for interview tips e.g. http://www.youtube.com/user/accentureuscareers http://www.youtube.com/watch?v=blJwjfDqcvAClick to edit Master text styles 8
Wikijob – KPMG interviewsClick to edit Master text styles 9