NTAP's Interactive Support Services–the 2009 Lineup

NTAP’s Interactive Support Services: The 2009 Lineup ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Today’s Agenda: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

TIG Partnerships ,[object Object],[object Object],[object Object],[object Object],[object Object]

Final Evaluation Surveys ,[object Object],[object Object],[object Object]

NTAP Help Desk Project ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Help Desk: How do I get help? ,[object Object],[object Object],[object Object],[object Object]

Case Management Report Update ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

2008 website highlights ,[object Object],[object Object]

What were users reading? ,[object Object],[object Object],[object Object],[object Object],[object Object]

(Some of) Eva’s favorites things about 2008 ,[object Object],[object Object],[object Object],[object Object],[object Object]

Coming in 2009 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

A Taste of the IT & Admin Survey Report

# of programs with dedicated IT budgets in relation to # of programs in each budget category There doesn’t seem to be any correlation between program budget and having a dedicated IT budget. Section Home

IT Budget ,[object Object],[object Object],[object Object],[object Object],[object Object],Section Home

Current or long range IT ‘wish list’ ,[object Object],Section Home ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Training Frequency Section Home

VOIP Section Home 7 more are considering getting VOIP in the next year which would make this a 50-50 split

Remote Email Devices Section Home

Other observations ,[object Object],[object Object],[object Object],[object Object],[object Object],Section Home

2008 Trainings Highlights ,[object Object],[object Object],[object Object],[object Object]

Job Titles of attendees: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

2009 Trainings ,[object Object],[object Object],[object Object],[object Object]

New Topics ,[object Object],[object Object],[object Object],[object Object],[object Object]

SUSTAINABILITY PLANNING ,[object Object]

NTAP’s Sustainability Planning ,[object Object],[object Object],[object Object],[object Object],[object Object]

NTAP’s Sustainability Planning ,[object Object],[object Object],[object Object]

Program Interviews ,[object Object],[object Object],[object Object]

LegalMeetings ,[object Object],[object Object],[object Object],[object Object]

… ..and ,[object Object],[object Object],[object Object]

… but ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Testing in 2009 $35 Fee ,[object Object],[object Object],[object Object],[object Object]

2008 Round Table Highlights ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

2009 RT’s ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

One simple process to create maps ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Online Tool to create KML files from Census data http://ctasgis02.psur.utk.edu/tokml/Default.aspx

Add lat/lon information to your case data @ www.batchgeocode.com You can download a KML file with this data.

Census data overlaid with case data directly in Google Earth

EarthPlot – plot aggregate data on a map

Case data by zip code aggregate The size of the blue circles is proportional to the number of cases in that zip code area.

Individual & aggregate representation of case data

Google Earth representation of a legal aid service area

NTAP's Interactive Support Services–the 2009 Lineup

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NTAP's Interactive Support Services–the 2009 Lineup