Welcome to LSNTAP’s 8/15/12 webinar!If you joined the training via telephone, pleaseselect Telephone and enter your audio ...
A few logistics before we start…Maximize/minimize control panel with the orangearrow.VOIP users select Mic & Speakers.Tele...
LSNTAP is recording this training and will post it to their  SlideShare account for the LSNTAP and SWEB websites.Registere...
Technology to Assist Self-  Represented Litigants       August 15, 2012
Presenters• Daniel Ediger, Northwest Justice Project, WA• Colton Lawrence, Texas Legal Services Center, TX• Neil Bowman-Da...
What we are covering today• Reaching competence: types of knowledge  and other factors that lead to competence• Brain Rule...
What is knowledge?    There are 3 types of knowledge:    1)Declarative knowledge/content    2)Procedural/how to knowledge ...
Declarative Knowledge• Facts, the law, the accepted body of  knowledge• Domain specific rules of construction
Procedural Knowledge• How to do something, instructions, can be  general or specific to a set of facts.• General—informati...
Conditional Knowledge• When to do something• WhyNeeds enough expertize to keep it general— someone who understands the mos...
In addition to knowledgeTwo other factors in addition to knowledge arenecessary to empower learners:1.Attitudes-subjective...
Example of 3 types of knowledge
Example of knowledge, attitude, skills             approach• Advicenow.org.uk
Other examples• British Columbia—Divorce Guide for Kids
Content Knowledge
Attitudes
Brain Rules by Dr. John Medina
Brain Rules• 10 Minute Rule• Recall is better with visuals (up to 65% vs. 10%  with oral only)—integrate the senses• Visua...
Northwest Justice Project• Daniel Ediger, Loyola Public Interest Law  Fellow, Seattle, WA
LSNTAPCommunity Training:Online Resources forSelf-Represented Litigants
LSNTAPCommunity Training:VIDEOOnline Resources forSelf-Represented Litigants
Broadband       UnitedTechnology      StatesOpportunities   Department ofProgram         Commerce
Broadband          United             Technology         States             Opportunities      Department of             P...
Daniel EdigerDanielE@nwjustice.org
Daniel EdigerDanielE@nwjustice.org
Daniel EdigerDanielE@nwjustice.org
Daniel EdigerDanielE@nwjustice.org
WhyVIDEO?
www.YouTube.com/user/NWJusticeProject
www.WashingtonLawHelp.org
What kind ofVIDEO?
animation &voice-over narration
animation &voice-over narrationvideo screen-grabs& online demos
animation &voice-over narrationvideo screen-grabs& online demosexamples of legalforms & documents
animation &voice-over narrationvideo screen-grabs& online demosexamples of legalforms & documentslive actors &narrators
Tools We Use to Make Videos    still  images  screen captureaudio-videoanimation
Tools We Use to Make Videos    still               MS Office    Apple    Apple  images              PowerPoint   Keynote  ...
Tools We Use to Make Videos    still               MS Office    Apple     Apple  images              PowerPoint   Keynote ...
Tools We Use to Make Videos    still               MS Office    Apple     Apple  images              PowerPoint   Keynote ...
Tools We Use to Make Videos    still               MS Office      Apple        Apple  images              PowerPoint     K...
123456
1     Research / Assess    What information do    clients look for?    What information    is already out there?
1     Research / Assess2     Script / Edit / Translate    Is it...            • accurate?            • succinct?          ...
1       Research / Assess2       Script / Edit / Translate    Is it...               • right?               • short?      ...
1           Research / Assess2           Script / Edit / Translate    Some Guidelines for Clearer Writing:    Avoiding pas...
Tips forBetterScripts
Speak in 2 nd person   Tips for                       Better                       Scripts
Speak in 2 nd person   Tips for                       BetterAvoid passive voice!                       Scripts
Speak in 2 nd person        Tips for                            BetterAvoid passive voice!                            Scri...
Speak in 2 nd person        Tips for                            BetterAvoid passive voice!                            Scri...
Speak in 2 nd person        Tips for                            BetterAvoid passive voice!                            Scri...
Speak in 2 nd person        Tips for                            BetterAvoid passive voice!                            Scri...
1   Research / Assess2   Script / Edit
1   Research / Assess2   Script / Edit
1   Research / Assess2   Script / Edit
1   Research / Assess2   Script / Edit
1   Research / Assess2   Script / Edit
1   Research / Assess2   Script / Edit
1   Research / Assess2   Script / Edit
1   Research / Assess2   Script / Edit
1   Research / Assess2   Script / Edit
1   Research / Assess2   Script / Edit
1   Research / Assess2   Script / Edit
1   Research / Assess2   Script / Edit3   Screenplay / Visualize        How should        we show it?
Legal AidNetwork ofKentuckywww.kylawhelp.org                    Éducaloi:                    bilingual,                   ...
People’s Law SchoolBritish Columbiawww.publiclegaled.bc.ca
Common CraftSeattle, Washingtonwww.commoncraft.com
1   Research / Assess2   Script / Edit / Translate3   Screenplay / Visualize4   Shoot / Animate / Edit        How do we   ...
1   Research / Assess2   Script / Edit / Translate3   Screenplay / Visualize4   Shoot / Animate / Edit5   Show / Distribut...
1   Research / Assess2   Script / Edit / Translate3   Screenplay / Visualize4   Shoot / Animate / Edit5   Show / Distribut...
how manyviewers
who’s watching
how theywatch it
wherethey are
what keeps their interest
what keeps their interest
Foreclosure Prevention &Mediation
Job Security & Employment Barriers
Public Benefits
Housing Security& Landlord / Tenant Law
Equal Access toLegal Services & Resources
www.WashingtonLawHelp.orgwww.YouTube.com/user/NWJusticeProject
Texas Legal Services Center• Colton Lawrence, Website Coordinator and  Videographer• Video project is an ongoing part of o...
TLSC Video Production Background• TLSC and the Lubbock County Bar Association  filmed the Legal System: Helping Yourself i...
On set of The Legal System: Helping Yourself
TLSC Video Production Background• We began building our “production studio” in  2011 and secured equipment over a year and...
TLSC Video Production Background• I was tasked with the equipment purchases• Developed list of equipment from Internet  re...
TLSC Video Production BackgroundLighting Reflector (Round, portable, Collapsible)   Boom Pole                             ...
TLSC Video Production Background• Current project is a partnership with Texas  Office of Court Administration and Lone Sta...
TLSC Video Production Background• Lessons Learned          A simple slate• Feed the crew!• Look for donations• Share raw v...
TLSC Video Production Background
TLSC Video Production Background•Production on a budget – Sound booth•http://youtu.be/pv8wk6a3-lE
Napa Superior Court• Neil Bowman-Davis, Family Law Facilitator,  Self Help Center Director, Napa, CA
2 online tutorials in Napa Court•Our Office: http://prezi.com/8ryq7vve-j-d/napa-self-help-center/•Dissolutions: http://pre...
Pro Seniors• Michael Walters, Legal Hotline Managing  Attorney, Cincinnati, Ohio
Financial Power of Attorney Web Page
Online Interview
Illinois Legal Aid Online• Teri L. Ross, Program Director, Chicago, IL
Guide Me Module    Teri Ross
Self-Contained Content
Content StrategyBe intentional about …• Readability• UX• Policy
Learn from our mistakesDesign for…  – Evaluation                       =        don’t build in  – Mobile use             F...
Resources/ReferencesThis call will be archived here:   http://lsntap.org/blogs/video-online-resources-assist-self-represen...
More resourcesTLSC videos http://www.youtube.com/watch?v=iMA9P9IsP0oNapa Courts Prezi (Neal Bowman-Davis Napa Courts)•Here...
Contact InformationBrian Rowe (brianr@nwjustice.org) or via chat on www.lsntap.org             Don’t forget to take our fe...
2012 lsntap webinar tech
2012 lsntap webinar tech
2012 lsntap webinar tech
2012 lsntap webinar tech
2012 lsntap webinar tech
2012 lsntap webinar tech
2012 lsntap webinar tech
2012 lsntap webinar tech
2012 lsntap webinar tech
2012 lsntap webinar tech
2012 lsntap webinar tech
2012 lsntap webinar tech
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2012 lsntap webinar tech

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This webinar explored new and emerging ways to use online tools to assist those with legal problems and needs who are not able to secure the assistance of counsel. W feature initiatives in WA, TX, and CA, and Ohio.

Presenters:
Daniel Ediger, Northwest Justice Project
Colton Lawrence, Texas Legal Services Center
Neil Bowman-Davis, Napa Superior Court
Michael Walters, Pro Seniors, Inc.

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  • Before we begin, I’d like to go over how the webinar tools work, particularly for those of you who are new to online trainings. We are using the GoToWebinar platform. As attendees, you have a control panel on the right hand side of your screen, like the one shown on the screen. You can minimize or maximize your control panel by clicking on the orange arrow at the top left of the panel. Most people’s control panel are set to minimize by default, and you will just see the small tool bar instead. Just click on the orange arrow to get your control panel back to size whenever you want it. If you are joining us today by telephone you will need to enter your audio pin, which can be located as indicated by the blue circle. If you are using VOIP, please make sure you have selected Mic & Speakers. You can switch between at any point if you want. You will lose audio briefly of course, but it shouldn’t take more than a minute to do so. All callers have been automatically placed on mute, but we really want to hear your questions and feedback throughout the training. There are two ways to communicate with us during the training; first, you can type a question at any time into the question log that is circled in red, and we’ll type the answer back to you; and second, if you’d like to ask the presenter a question directly or have something you’d like to add or comment on, please press the ‘raise your hand button’, which is circled, and we will un-mute you so that you can speak. We will pause after each presenter.
  • I would like to note that this training is being recorded, so that we can make it available to you and your co-workers on the LSNTAP website. You will receive an email once this material has been posted, with a link directing you to it. I welcome you to share the recording and other resources with your co-workers who might not have been able to attend today’s live training.
  • From: Christy Tull and Anna A.O’ Connell, Investments in Human Capital Pay Dividends for Courts, Future Trends in State Courts , National Center for State Courts, , 2012. pg. 127, citing the work of Schrader and LawLess (2003), and Alexander (2004) Alexander PA (2003), The Development of Expertise: The Journey from Acclimation to Proficiency, 32:8 Educational Researcher 10 Schader, P.G, and K.A. Lawless (2004), The Knowldege, Attitudes, and Behavior Approach: How to Evaluate Performance and Learning in Complex Environments” 43:9, Performance Improvements 8.
  • From: Christy Tull and Anna A.O’ Connell, Investments in Human Capital Pay Dividends for Courts, Future Trends in State Courts , National Center for State Courts, , 2012. pg. 127, citing the work of Schrader and LawLess (2003), and Alexander (2004)
  • From: Christy Tull and Anna A.O’ Connell, Investments in Human Capital Pay Dividends for Courts, Future Trends in State Courts , National Center for State Courts, , 2012. pg. 127, citing the work of Schrader and LawLess (2003), and Alexander (2004)
  • From: Christy Tull and Anna A.O’ Connell, Investments in Human Capital Pay Dividends for Courts, Future Trends in State Courts , National Center for State Courts, , 2012. pg. 127, citing the work of Schrader and LawLess (2003), and Alexander (2004)
  • Knowledge, how to, skills Sample is from: http://www.lawhelp.org/ny
  • http://advicenow.org.uk/how-to/seven-steps-to-solving-a-problem/
  • http://familieschange.ca/kids/index.htm bilingual, visual, declarative knowledge, attitudes, conditional knowledge (why?).
  • http://familieschange.ca/kids/law/intro.htm
  • http://familieschange.ca/kids/feelings/feelings.htm
  • http://www.brainrules.net/the-rules/
  • http://www.brainrules.net/the-rules/
  • Welcome
  • This is me
  • NJP/WLH can reach our clients better and deliver info through the videos
  • And for those people who are already searching for us, the videos can be an portal to our other more detailed resources…
  • Because people search for their legal issue on YouTube (one of the largest search engines…)
  • But also WLH
  • Search results after our video project for “Northwest Justice Project”
  • http://www.tlsc.org/ Run TexasLawHelp.org
  • Two things we invested in the most was the camera, an editing bay. The two areas where we realized we could not go the cheap route was audio and our tripod.
  • my film background was limited to production assistant on a mini-series. Purchasing in one central location was easier to manage the order for our CFO, and Amazon’s prices were usually if not always the best. Shipping costs are usually low and non-profit in certain states can sign up for tax exempt status.
  • The music is just temp and not licensed, the video is on Youtube set to private. We shot for five days in Austin. Cast consisted mostly of co-workers Crew of four and one runner/driver We shot in the Travis County Courthouse, Texas State Law Library, Travis County Law Library, Office of Court Administration, State Bar of Texas Currently editing 3 to 5 minute videos that help pro ses navigate the court system. Then we’ll create 14 version of the same video in Spanish.
  • Lessons learned: Definitely slate everything properly – keep track of your scenes, takes, etc. Lots of videos on how to do it properly on YouTube. Especially important to sync up your audio with your video, if you record to an external device rather than directly into the camera. When in production, set up usually goes slower than you think. Get to know your talent before you start shooting. You can never have too many extension chords. You must have someone who can act as a production manager, to keep things on schedule. Something that many outside of production don’t realize is how important refreshments, coffee and feed are to a cast and crew. For obvious reasons people like free food, but it also helps ensure you get there on time and stay there when you need them around.
  • By the way, here’s what are first sound booth looked like – we shot two actors in there for about five hours each. The audio came out incredible, despite its humble construction.
  • We are developing our own series of tutorials called productiononabudget.org We literally shot and editing this one in less than 2 hours. We started working on our sound booth were we record our narration and I just decided to film it. Art wasn’t working with a script and still did a good job.
  • the Divorce PRezi for Wednesday:  http://prezi.com/qr-ovqpkbaq5/divorce-legal-separation-nullity/  
  • http://www.proseniors.org/Law_Library/Consumer/FPOA_Home.html
  • https://www.lawhelpinteractive.org/groups/OH-OSLSA/template.2012-04-12.1905381234/get_interview?session_id=template.2012-04-12.1905381234-2012-08-15-1345048402891
  • Discuss bundled content first iteration of the GM was in 2002 current iteration since 2009 wanted to present comprehensive information in digestible chunks – usability studies show that people don’t read long pieces of content forced a structure on content development
  • Be strategic about your website’s content. Write for your audience. This goes to readability above all else. Usability principles and user experience tells us a lot. Don’t assume you know the best structure and design – test it with your intended audience. This is done best through a usability study. We tested the latest iteration of the GuideMe in 2009. This is a screenshot from the usability study report that was done by a group of user experience students from the Illinois Institute of Technology (IIT). Test everything you create with users, prioritize changes and implement them. Good guides and materials are available from the federal government at usability.gov. Finally, policy issues – be intentional on how you serve up your content. We made a policy decision to not offer forms as stand-alone pieces of content. Forms are couched in other content with the hope that people will read about the legal issue first to determine whether they need the form.
  • Think about evaluation from the start – how will you determine what you’ve built is successful and effective? What systems will you set up to monitor trends and use? The graphic you see here is from Google Analytics – this shows metrics for www.IllinoisLegalAid.org for the month of July. Second, build for mobile. The Pew Center for Internet and American Life tell us that many of the people we serve have outright skipped the desktop and laptop and gone straight to accessing the web from their phones. Mobile is equalizing the digital divide – make sure you are including it in your technology planning. Third, as I mentioned in the last slide, test with your users and learn from them. Usability testing consistently shows us that our assumptions are often wrong. GA, when set up properly, can give you a lot of information including navigation paths of website users. This is a way to do a behind the scenes usability study. It requires some set up, but once it is set up, you’ll start capturing data that will be invaluable to assessing user behavior and where the strengths and weaknesses of your resources lie. Our most recent GuideMe iteration was created using Adobe Flash; at the time, it was great, but now we know its limitations. In fact, all three of these points are difficult to impossible using Flash. So we’ll be converting the GuideMe into HTML5 next year, which will allow us to evaluate user paths and behavior and to be viewed from all mobile devices, regardless of operating system.
  • 2012 lsntap webinar tech

    1. 1. Welcome to LSNTAP’s 8/15/12 webinar!If you joined the training via telephone, pleaseselect Telephone and enter your audio pin if youhaven’t already.If you joined with a microphone and headset orspeakers (VoIP), please select Mic & Speakers.We will start promptly at the hour.
    2. 2. A few logistics before we start…Maximize/minimize control panel with the orangearrow.VOIP users select Mic & Speakers.Telephone users select Telephone, and then enterthe audio pin.Ask a question or tell us something in the Questionsbox.Raise your hand by clicking on the Hand at thebottom of the tool bar if you want to talk. (We willstop after presenters.)
    3. 3. LSNTAP is recording this training and will post it to their SlideShare account for the LSNTAP and SWEB websites.Registered attendees will receive an email with a link to this information once it has been posted.
    4. 4. Technology to Assist Self- Represented Litigants August 15, 2012
    5. 5. Presenters• Daniel Ediger, Northwest Justice Project, WA• Colton Lawrence, Texas Legal Services Center, TX• Neil Bowman-Davis, Napa Superior Court, CA• Michael Walters, Pro Seniors, Inc., OH• Teri Ross, Illinois Legal Aid Online, IL• Claudia Colindres Johnson, Moderator, Pro Bono Net, WA
    6. 6. What we are covering today• Reaching competence: types of knowledge and other factors that lead to competence• Brain Rules from Dr. John Medina• 5 examples of programs that are creating strong self help materials
    7. 7. What is knowledge? There are 3 types of knowledge: 1)Declarative knowledge/content 2)Procedural/how to knowledge 3)Conditional knowledge/when or whyFrom: Christy Tull and Anna A.O’ Connell, Investments in Human Capital Pay Dividendsfor Courts, Future Trends in State Courts, National Center for State Courts, , 2012. pg.127, citing the work of Schrader and LawLess (2003), and Alexander (2004)
    8. 8. Declarative Knowledge• Facts, the law, the accepted body of knowledge• Domain specific rules of construction
    9. 9. Procedural Knowledge• How to do something, instructions, can be general or specific to a set of facts.• General—information• Specific-could be considered advice
    10. 10. Conditional Knowledge• When to do something• WhyNeeds enough expertize to keep it general— someone who understands the most common ways the issue will appear
    11. 11. In addition to knowledgeTwo other factors in addition to knowledge arenecessary to empower learners:1.Attitudes-subjective/personal beliefs, state ofreadiness2.Skills-integration of knowledge and skills intoactual practice
    12. 12. Example of 3 types of knowledge
    13. 13. Example of knowledge, attitude, skills approach• Advicenow.org.uk
    14. 14. Other examples• British Columbia—Divorce Guide for Kids
    15. 15. Content Knowledge
    16. 16. Attitudes
    17. 17. Brain Rules by Dr. John Medina
    18. 18. Brain Rules• 10 Minute Rule• Recall is better with visuals (up to 65% vs. 10% with oral only)—integrate the senses• Visual information trumps everything• Text is boring• Exploration—allow people to explore
    19. 19. Northwest Justice Project• Daniel Ediger, Loyola Public Interest Law Fellow, Seattle, WA
    20. 20. LSNTAPCommunity Training:Online Resources forSelf-Represented Litigants
    21. 21. LSNTAPCommunity Training:VIDEOOnline Resources forSelf-Represented Litigants
    22. 22. Broadband UnitedTechnology StatesOpportunities Department ofProgram Commerce
    23. 23. Broadband United Technology States Opportunities Department of Program Commerce www.YouTube.com/user/www.WashingtonLawHelp.org NWJusticeProject
    24. 24. Daniel EdigerDanielE@nwjustice.org
    25. 25. Daniel EdigerDanielE@nwjustice.org
    26. 26. Daniel EdigerDanielE@nwjustice.org
    27. 27. Daniel EdigerDanielE@nwjustice.org
    28. 28. WhyVIDEO?
    29. 29. www.YouTube.com/user/NWJusticeProject
    30. 30. www.WashingtonLawHelp.org
    31. 31. What kind ofVIDEO?
    32. 32. animation &voice-over narration
    33. 33. animation &voice-over narrationvideo screen-grabs& online demos
    34. 34. animation &voice-over narrationvideo screen-grabs& online demosexamples of legalforms & documents
    35. 35. animation &voice-over narrationvideo screen-grabs& online demosexamples of legalforms & documentslive actors &narrators
    36. 36. Tools We Use to Make Videos still images screen captureaudio-videoanimation
    37. 37. Tools We Use to Make Videos still MS Office Apple Apple images PowerPoint Keynote iPhoto screen captureaudio-videoanimation
    38. 38. Tools We Use to Make Videos still MS Office Apple Apple images PowerPoint Keynote iPhoto screen Camstudio Snagit Camtasia capture FREE $50 $300audio-videoanimation
    39. 39. Tools We Use to Make Videos still MS Office Apple Apple images PowerPoint Keynote iPhoto screen Camstudio Snagit Camtasia capture FREE $50 $300 mini-DVaudio-video flipcam iPhone camcorderanimation
    40. 40. Tools We Use to Make Videos still MS Office Apple Apple images PowerPoint Keynote iPhoto screen Camstudio Snagit Camtasia capture FREE $50 $300 mini-DVaudio-video flipcam iPhone camcorder dry-eraseanimation paper, pens green-screen whiteboard
    41. 41. 123456
    42. 42. 1 Research / Assess What information do clients look for? What information is already out there?
    43. 43. 1 Research / Assess2 Script / Edit / Translate Is it... • accurate? • succinct? • comprehensible?
    44. 44. 1 Research / Assess2 Script / Edit / Translate Is it... • right? • short? • plain?
    45. 45. 1 Research / Assess2 Script / Edit / Translate Some Guidelines for Clearer Writing: Avoiding passive voice helps convey meaningful directions to pro se litigants, so they can achieve positive goals. Elimination of unnecessary and/or redundant legal terms leads to a more comprehensible educational resource, and therefore greater viewer efficacy.
    46. 46. Tips forBetterScripts
    47. 47. Speak in 2 nd person Tips for Better Scripts
    48. 48. Speak in 2 nd person Tips for BetterAvoid passive voice! Scripts
    49. 49. Speak in 2 nd person Tips for BetterAvoid passive voice! ScriptsYou should put subjects first
    50. 50. Speak in 2 nd person Tips for BetterAvoid passive voice! ScriptsYou should put subjects firstUse concrete words. Delete needless words.
    51. 51. Speak in 2 nd person Tips for BetterAvoid passive voice! ScriptsYou should put subjects firstUse concrete words. Delete needless words.Each sentence should state an essentialfact…
    52. 52. Speak in 2 nd person Tips for BetterAvoid passive voice! ScriptsYou should put subjects firstUse concrete words. Delete needless words.Each sentence should state an essentialfact……or direct viewers to take a simple action.
    53. 53. 1 Research / Assess2 Script / Edit
    54. 54. 1 Research / Assess2 Script / Edit
    55. 55. 1 Research / Assess2 Script / Edit
    56. 56. 1 Research / Assess2 Script / Edit
    57. 57. 1 Research / Assess2 Script / Edit
    58. 58. 1 Research / Assess2 Script / Edit
    59. 59. 1 Research / Assess2 Script / Edit
    60. 60. 1 Research / Assess2 Script / Edit
    61. 61. 1 Research / Assess2 Script / Edit
    62. 62. 1 Research / Assess2 Script / Edit
    63. 63. 1 Research / Assess2 Script / Edit
    64. 64. 1 Research / Assess2 Script / Edit3 Screenplay / Visualize How should we show it?
    65. 65. Legal AidNetwork ofKentuckywww.kylawhelp.org Éducaloi: bilingual, plain language legal information for Quebecers www.educaloi.qc.ca
    66. 66. People’s Law SchoolBritish Columbiawww.publiclegaled.bc.ca
    67. 67. Common CraftSeattle, Washingtonwww.commoncraft.com
    68. 68. 1 Research / Assess2 Script / Edit / Translate3 Screenplay / Visualize4 Shoot / Animate / Edit How do we make it?
    69. 69. 1 Research / Assess2 Script / Edit / Translate3 Screenplay / Visualize4 Shoot / Animate / Edit5 Show / Distribute / Promote
    70. 70. 1 Research / Assess2 Script / Edit / Translate3 Screenplay / Visualize4 Shoot / Animate / Edit5 Show / Distribute / Promote6 Survey / Critique
    71. 71. how manyviewers
    72. 72. who’s watching
    73. 73. how theywatch it
    74. 74. wherethey are
    75. 75. what keeps their interest
    76. 76. what keeps their interest
    77. 77. Foreclosure Prevention &Mediation
    78. 78. Job Security & Employment Barriers
    79. 79. Public Benefits
    80. 80. Housing Security& Landlord / Tenant Law
    81. 81. Equal Access toLegal Services & Resources
    82. 82. www.WashingtonLawHelp.orgwww.YouTube.com/user/NWJusticeProject
    83. 83. Texas Legal Services Center• Colton Lawrence, Website Coordinator and Videographer• Video project is an ongoing part of our Self- Represented Litigants Project
    84. 84. TLSC Video Production Background• TLSC and the Lubbock County Bar Association filmed the Legal System: Helping Yourself in 2010 – funded by the Access to Justice Foundation• Well-received video on how to navigate the court system• We wanted to bring the video production capabilities in-house
    85. 85. On set of The Legal System: Helping Yourself
    86. 86. TLSC Video Production Background• We began building our “production studio” in 2011 and secured equipment over a year and half period.• Lessons learned about equipment – you get what you pay for. Definitely don’t go cheap on audio.
    87. 87. TLSC Video Production Background• I was tasked with the equipment purchases• Developed list of equipment from Internet research, personal experience, and professional suggestions• Purchased everything through Amazon
    88. 88. TLSC Video Production BackgroundLighting Reflector (Round, portable, Collapsible) Boom Pole Dimmable Video Light32 GB SDHC Flash Memory Cards Sandbags Lilliput Field Monitor Monolight with barn door and 29" Apple Computer, External Hard Drive, and ProtectionSurge Protector stand PlanAA Batteries (20 pack) Motorola Two-Way Radios Software: Final Cut Pro X25-foot Extension Cord (Orange) Microphone cable, 20 foot Software: Logic Pro9 Volt Batteries (12 pack) Muslim Clamps, Pack of 62400 Watt Softbox Lighting Kit Flame resistant glovesProfessional Tripod Dolly for Camera Gaffer tapeAzden Pro Field Mixer 100-foot extension cord (orange)Audio Tech Pro Lavalier System Azden Barrell Shotgun MicPanasonic AG-HMC150 Camcorder Panasonic BatteryCamcorder bag Sony Monitor Series HeadphonesLowepro Audio bag HDMI CableRavelli AVT Tripod XLR CableZoom Portable Digital Recorder Color correction gel sets (4)Software: Event Manager (for FCPX) Audio Tech LavalierC-stands General Purpose Extension CordFlycam Camera Stablizer 64 GB SDXC Flash Memory CardSwift dolly track Video Head with 75mm Half BallVideo Lighting Kit Gaffer tapeElectric cord for paper lanterns Music stand (for voice over)Clothes pins (for diffusions and gels) Chroma key Green Muslin Screen 9x15SD Cards (32 GB) Lowel DP Pak, Light KitVideo Tripod Kit Ultra Moving CartSony UWPV6/3032 Lav Mic Camera Jib Crane Camera Crane Stand Industrival Steel Shelving Production slate
    89. 89. TLSC Video Production Background• Current project is a partnership with Texas Office of Court Administration and Lone Star Legal Aid – funded by a Technology Initiative Grant by Legal Services Corporation• OCA is creating TexasCourtHelp.org, to compliment TexasLawHelp.org
    90. 90. TLSC Video Production Background• Lessons Learned A simple slate• Feed the crew!• Look for donations• Share raw video footage to get people excited about the project.
    91. 91. TLSC Video Production Background
    92. 92. TLSC Video Production Background•Production on a budget – Sound booth•http://youtu.be/pv8wk6a3-lE
    93. 93. Napa Superior Court• Neil Bowman-Davis, Family Law Facilitator, Self Help Center Director, Napa, CA
    94. 94. 2 online tutorials in Napa Court•Our Office: http://prezi.com/8ryq7vve-j-d/napa-self-help-center/•Dissolutions: http://prezi.com/qr-ovqpkbaq5/divorce-legal-separation-nullity/
    95. 95. Pro Seniors• Michael Walters, Legal Hotline Managing Attorney, Cincinnati, Ohio
    96. 96. Financial Power of Attorney Web Page
    97. 97. Online Interview
    98. 98. Illinois Legal Aid Online• Teri L. Ross, Program Director, Chicago, IL
    99. 99. Guide Me Module Teri Ross
    100. 100. Self-Contained Content
    101. 101. Content StrategyBe intentional about …• Readability• UX• Policy
    102. 102. Learn from our mistakesDesign for… – Evaluation = don’t build in – Mobile use Flash; build in – User behavior HTML5
    103. 103. Resources/ReferencesThis call will be archived here: http://lsntap.org/blogs/video-online-resources-assist-self-representedOhio’s Power of Attorney form:http://www.proseniors.org/Law_Library/Consumer/FPOA_Home.html (staging page)https://www.lawhelpinteractive.org/login_form?template_id=template.2012-04-12.1905381234&set_language=en (interview)Online Forms for Legal Non Profits and Courts/LawHelp Interactive: http://www.probono.net/lhi andhttp://www.lawhelpinteractive.orgExamples for UK and Canadian examplesDivorce tool for children:http://familieschange.ca/kids/index.htm bilingual, visual, declarative knowledge, attitudes, conditional knowledge (why?).Advice Now—problem solving tips and tools: http://advicenow.org.uk/how-to/seven-steps-to-solving-a-problem/Northwest Justice Project, WA—interview with Sue Encherman and Daniel Edigerhttp://www.connectingjusticecommunities.com/qa-with-njps-sue-encherman-daniel-ediger-educating-the-public-via-videos/2012/08/http://www.youtube.com/user/NWJusticeProject/videoshttp://lsntap.org/blogs/video-online-resources-assist-self-representedttp://www.ncsc.org/~/media/Microsites/Files/Future%20Trends%202012/PDFs/TRENDS%202012%20BOOK.ashx
    104. 104. More resourcesTLSC videos http://www.youtube.com/watch?v=iMA9P9IsP0oNapa Courts Prezi (Neal Bowman-Davis Napa Courts)•Here is the link for the Divorce PRezi : http://prezi.com/qr-ovqpkbaq5/divorce-legal-separation-nullity/••Here is the link for the "Our Office" Prezi: http://prezi.com/8ryq7vve-j-d/napa-self-help-center/Other Good Examples of Short, Educational VideosLegal Aid Network of Kentucky: www.kylawhelp.orgEducaloi: www.educaloi.qc.caPeople’s Law School: www.publiclegaled.bc.caCommon Craft: www.commoncraft.comVideo sharing website for Legal non profits:http://www.sharelawvideo.orgPlain Language Resource, including library and plain language courses:http://www.writeclearly.org
    105. 105. Contact InformationBrian Rowe (brianr@nwjustice.org) or via chat on www.lsntap.org Don’t forget to take our feedback survey!

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