On October 23rd, 2014, we updated our
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Overview Providers must apply online (Services SETA web site) Providers must comply with the SAQA 8 core criteria as set out below Providers must have employed/contracted constituently registered Assessors and Moderators of the SSETA Providers must have developed learning content and assessment instruments Providers must have a QMS Providers must have a tax clearance certificate and be a legal entity
SAQA 8 Core criteriarequirements for providers Policy statement Quality Management System Review Mechanisms Programme delivery
SAQA 8 Core criteria Staff policies Learner policies Assessment policies Management system and policies
Policy statement:The organisations aims, objectives and purposes are spelt outThe provider is Registered according to the applicable legislation: Registered as a Legal Entity Registered or in the process of registering with the Department of Education (DoE), Umalusi & CHE. SARS compliance
Policy statementProvider Primary Focus: Legislation stipulates that “One provider one ETQA”. Is the provider accredited or in the process of being accredited by another ETQA? Verify provider non- primary focus learning programmes.
Quality ManagementSystem QMS:Outline procedures that implement quality managementMission, Vision, and Goals of Training Provider:Clear and unambiguousCommitment to quality principles in Education, Training, and Development
Quality ManagementSystem QMS:Organisational StructureVerify that theorganisational structure includes Facilitators, Moderators, and Assessors.If service is outsourced (i.e. external facilitators, Assessment, Internal Moderation) check for contract or service level agreements.
Review mechanisms:Outline the ways in which the implementation of policies would be monitoredMechanisms for ensuring that the evaluation and amendment of policies and procedures are implemented, maintained and recorded.
Review mechanisms:Verify on Management of Review Procedures.Proof of Review Mechanisms, proof should include but not limited, to the following:Internal review reports, Review meeting minutes, Implemented actions.The Training Committee constitution, guidelines, administration policy and procedure (if applicable)
Programme delivery:Outline how learning programmes would be developed, delivered and evaluatedDesign and Development:In respect of Integration Quality indicator, the provider must prove that the learning programme integrates theoretical and practical learning components, and Assessment thereof.
Programme delivery:The learning programme/s are aligned to registered unit standardsThe learning programme/s are in line with the targeted group
Programme delivery:Learning Programme Delivery and Evaluation:Suitability of staffRelevanceEvaluation of learning programmes
Programme delivery:The learning programme is aligned to registered unit standards.The following must be verified: There is integration between the learning programme and Unit Standard and/or Qualification and the assessment thereof The learning programme is appropriate to the target audience
Programme delivery:Learning activities are clearly documentedThe learning outcomes to be achieved by the learner are clearly defined and documentedFormative and Summative assessment are clearly definedLearning Material is in line with the providers policies and procedures.
Staff policies: Outline policies and procedures for staff selection, appraisal and development Human Resources Policies and Procedures: The provider should have details of staffing policies and procedures which includes but not limited to the following: Recruitment and Selection Promotions and Terminations Staff component i.e. permanent or contractual Staff development opportunities
Staff policies:Details of FacilitatorsQualifications and Experience of the facilitatorsLearning programmes each facilitator is delivering
Staff policies:Details of Constituent AssessorsQualifications and Experience of the assessorLearning programmes each Assessor is assessing againstConfirmation of proof of registration
Staff policies:Details of Registered Constituent ModeratorsQualifications and Experience of the moderatorLearning programmes being moderated by each moderatorConfirmation of proof of registration
Learner policies:Policies and procedures for the selection of learners are outlined, and learners are given guidance and supportPolicies and Procedures for capturing and maintaining learner records according to SAQA NLRD specifications. LEARNER GUIDANCE AND SUPPORT, CONFIDENTIALITY, AND FEEDBACK
Learner policies:Policy and Procedure that ensures that the training provision is flexible and learner centred, which includes but not limited to the following: Entry requirements are as open as possible and make provision for RPL
Learner policies: Language Policy Provision for special needs i.e. Disabled learners ect.Documentation on how feedback is communicated to the learnerThe provider must address the learners’ complaints and the procedure must be documented and implemented.Confidentiality
Assessment policies:Outline policies and procedures for forms of assessments that are used and how they are managedThe provider must have an Assessment policy in place, and must be implemented.Assessment methods are relevant and in line with the SAQA registered unit standards and/or qualifications.
Assessment policies:Moderation Policy and Procedure:The policy reflect a fair, valid, and reliable moderationAre moderators used to conduct moderation registered as constituent moderators?
Assessment policies:Verify relevant experience and qualifications of the moderators; and subject matter expertiseSAQA principles of moderation have been followed.
Assessment policies:Recognition of Prior Learning:The criteria for RPL is stipulated in the policySAQA principles for RPL are stipulated in the policy and implemented.
Management system andpolicies:Indicate the financial, administrative and physical structures and resources of the organisation, as well as procedures of accountability within the organisationThere are proper financial resources, management and budgetary processes in place to sustain and conclude all contractual obligations in terms of the training provision throughout the accreditation period (e.g. Financial Statements).
Management system andpolicies:The Financial and Business Plan of theorganisationsupport the goals and mission and clearly indicate how they will enable the provider to achieve its goals and objectives.There are policies and procedures for the accurate capturing, maintenance and regular updating of learner information and records (i.e. MIS system used to capture learner information complies with the NLRD requirements).
Management system andpolicies:Recording of Assessments and resultsRecording of Moderation results ect.Physical Resources:Facilities, equipment, and learning materials support the learning process and are appropriate to the learning that is provided.
Management system andpolicies:Occupational Health and Safety compliance.Policies and practices for the management of off-site practical or work-site components to ensure valid learning experience.