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Linq 2013 session_red_3_sarsenbayeva
Linq 2013 session_red_3_sarsenbayeva
Linq 2013 session_red_3_sarsenbayeva
Linq 2013 session_red_3_sarsenbayeva
Linq 2013 session_red_3_sarsenbayeva
Linq 2013 session_red_3_sarsenbayeva
Linq 2013 session_red_3_sarsenbayeva
Linq 2013 session_red_3_sarsenbayeva
Linq 2013 session_red_3_sarsenbayeva
Linq 2013 session_red_3_sarsenbayeva
Linq 2013 session_red_3_sarsenbayeva
Linq 2013 session_red_3_sarsenbayeva
Linq 2013 session_red_3_sarsenbayeva
Linq 2013 session_red_3_sarsenbayeva
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Linq 2013 session_red_3_sarsenbayeva

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  • 1. LINQ Conference: European and International Conference LearningInnovations and Quality May 16- 17, 2013Quality assurance of higher education:National trends of development andaccreditation in KazakhstanGulnara Sarsenbayeva (Kazakhstan)Rome, 2013
  • 2. Higher education in Kazakhstan:Global dimension Internationalisation/globalisation:increased competition, growing global highereducation market, entering into globaleducational marketspace Bologna process: Priorities: 3 cycle system,Quality assurance, Recognition of qualificationsand periods of study
  • 3. Higher education in Kazakhstan:National dimension National priorities: great variety of nationalpolicies and corresponding requirements onHEIs National strategy: Kazakhstan withambitious economic and social goals – focuson research and wider societal transformationprocess
  • 4. External factors impacting Higher Education Rapid pace of technology innovation anddeployment IT and a knowledge-based society are the catalysts Globalization Changing demographics and diversity Who will be tomorrow’s customers, inventors, andleaders? What will be modern Profile of engineers,teachers, lawyers, etc. Non-technical forces will be key drivers oftechnological innovation International standards and agreements
  • 5. Quality assurance: an essential tool for KazakhstanHEIs on the way to knowledge society Institutional level: Enhancing internal quality Building Quality: New Evaluation Methodology Institutional Evaluation system: national &international Quality Culture Kazakhstani Forum for Quality Assurance:conferences, symposiums, round tables
  • 6. Enhancing internal quality: Mechanismsfor internal quality Selection of priority areas for internal quality on the basis ofinstitutional self-evaluation Linking university data collection and analysis with internalquality processes Ensuring effective feedback loops on outcomes of internalquality processes (follow-up) and communication to theuniversity community Avoiding overly bureaucratic or complicated processes Critical analysis & discussions of QA issues
  • 7. Enhancing internal quality: processes Range of involvement: Broad involvement of the university community (students, academic andadministrative staff) in the development of internal quality measure(bottom-up) University leadership to fully endorse and backup the implementation(top-down) Cooperation Information updates at internal, national and international debates &discussions Exchange of experiences and good practices with other HEIs, nationallyand internationally Using opportunities for benchmarking Active participation in national negotiations about the scope of qualitymeasures
  • 8. Lessons learned from QA activities• There are no “one-fits-all” solutions, but it is possible todefine common principles for internal quality• There is no single definition of quality or excellence-> relative concepts• Quality is not a neutral concept (can be measured, thereare instruments to measure, criteria)• Quality is closely related to ideology and power (whodefines quality in which way, who is accountable to whometc.)• Direct correlation between autonomy and quality culture(Autonomy linked with accountability)
  • 9. QA: Cybernetics postulate Everything that functions has to develop Two types of management: operationmanagement & development management
  • 10. Concept of QA Transformation of quality control system into system ofdevelopment New system of monitoring of quality in order to buildrecommendations for further enhancement New system of management (autonomy, researchuniversity, modern strategic management, etc.) New technologies of quality (Program committees,Industry Advisory Boards, System of Data Collection, etc) New model of training: modern strategies of teaching,methods of teaching, introduction of integrated fields, etc.)
  • 11. Quality assurance system: main components Evaluation of programs (Students’ survey, employerssurvey, market survey) Contemporary role of a teacher (enhancement ofteaching, defining innovative cost and real value ofknowledge) System of self control, self evaluation
  • 12. QA: accreditation Evaluation of professional communities Logics and effectiveness of educational process Internal evaluation Accreditation is not ranking, not rating!It is an effectivetool for measuring quality! Outcomes fit to demands of professional requirements &criteria
  • 13. Recommendations University- Industry cooperation: University chairs atindustry, industry representative offices at universities Curriculum development: discussions with professionals Quality assurance: system-based vs. process-based Effective management = QA (new methods of strategicmanagement, management of changes & reforms) QA - Operation management, Development Management Educational standards vs. quality standards Building Quality assurance, support anddevelopment systems
  • 14. Thank you for your attention!Questions/AnswersGulnara M. Sarsenbayeva (PhD, Ed)Kazakh NationalTechnical University after K.I.Satpaev(Almaty, Republic of Kazakhstan)guliesars@gmail.com

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