Linq 2013 session_green_1_qualobster

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Linq 2013 session_green_1_qualobster

  1. 1. QUality AssuranceRomeMay 17thQUality Assurancein Learning Organizationin the Banking and Financial SecTorin EuRope
  2. 2. Prof. Mario SpataforaFB General Secretary - Finance & Banking:Organizational & HR Development Ass. (Italy)Secretariat for European ProjectsProperty of Finance&BankingProperty of Finance&BankingProfessor of Business Management and Lifelong LearningFaculty of Training SciencesRoma Tre University (Italy)EBTN Vice President - European Banking & FinancialServices Training Association Aisbl (Belgium)
  3. 3. Property of Finance&BankingProperty of Finance&BankingEuropean FSS Facts & FiguresItaly4 largest banking market740 CREDIT INSTITUTES• 214 S.p.A.• 37 Cooperative banks (BP)• 441 Small Mutual Banks (BCC)• + foreign CompaniesAround 300.000 employees
  4. 4. LuQUALOBSTERItDeTrainersHR SpecialistsProfessionals &Property of Finance&BankingProperty of Finance&BankingDeSlPtProfessionals &Employees in FSS
  5. 5. Aims & ObjectivesImproving the quality of VET & LLL processesIntegrating the existing benchmarking toolsApplying Q. A. principles and methodsProperty of Finance&BankingProperty of Finance&BankingACTIVATE ANACTIVATE ANEU WIDE FSSEU WIDE FSSNETWORKNETWORK
  6. 6. “A modelof strategic changein whichWhat is a Learning Organisation?Property of Finance&BankingProperty of Finance&Bankingin whicheveryone is engagedin identifyingandsolving problems.”
  7. 7. L.O. CriteriaLEARNING1. Learningapproachto strategy2. Participativepolicy making3. ACCESS &TRANSPARENCY8.PROFESSIONALDEVELOPMENTOPPORTUNITIESProperty of Finance&BankingProperty of Finance&BankingLEARNINGORGANISATIONTRANSPARENCYINFORMATION4. Formativeapproach toplanning objectives& monitoringresults5.INTERNALEXCHANGE&DIALOGUE6. Rewardflexibility7. Inter-organisationallearning
  8. 8. Main OutputProperty of Finance&BankingProperty of Finance&Bankingcfr. Website:www.qualobster.eu
  9. 9. www.asseffebi.euwww.asseffebi.euThank you for yourkind attention!

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