Learning Pool Event Nov2009
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Learning Pool Event Nov2009

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  • About me – 18 years in Financial Services sector / 13 years in variety of L&D roles /In current post for 15 months / Worked with eLearning for around 8 years. Learning & development needs are much the same – less money! More innovative with learning solutions – makes for a better solution! 1 st task – research use of eLearning @ BHCC and write our strategy for future use
  • No longer just about sitting at your computer and completing an eLearning module with a test at the end . Any learning supported by technology. Widely recognised that informal learning is being embraced by all generations – so much information to retain these days we need to know where to get what we need, when we need it. This is done online more and more e.g. Google, online communities using Social Media, UTube, Podcasts etc
  • Learning Pool – under used – couple of original IDEA modules – stand alone
  • Bespoke – early days - using Captivate – now Learning Pool authoring tool – template driven with option to import Flash etc
  • 1000 accounts – time consuming admin, time constraints on completion, accessibility, delivered via web page rather than Surf2Learn - can’t meet demand Duplication of effort – confusion for staff, development and delivery costs, data in more than place HR systems – accuracy of staff data, reporting difficult – Directorates etc, no automatic access for new starters
  • 17 modules – full fact finding exercise to build business case, learning objectives, scope (audience) - Learning Pool 1 st –- quite often get 70% of content = bespoke, brand and instructional design standards. Otherwise we work with SME to script and then develop in 3 stages. Rapid eLearning.
  • 17 modules – Learning Pool 1 st – 70% of content = bespoke, brand and instructional design standards £70000 accounts for LP subscription Average delegate rate of £65
  • As well as demand for bespoke eLearning – want to take a more strategic approach to our Corporate Offering. Blended learning - through experience take up is higher if understand relevance in terms of their roles and the organisation / integrated into existing Learning & Development Programmes
  • Phase 1 in progress DLE – overcome challenges such as accessibility and demand (all staff), data from HR system - eventually integrate Content – Induction, Compliance/Legislation (DPA, E&D, H&S), ICT, Basic Communication Skills, external bespoke
  • Phase 1 – Induction, Compliance/Legislation (DPA, E&D, H&S), ICT, Basic Communication Skills DLE -

Learning Pool Event Nov2009 Learning Pool Event Nov2009 Presentation Transcript

  • 25 th November 2009 eLearning at Brighton & Hove City Council
    • Introduction – me and eLearning!
    • How it all started @ BHCC
    • Challenges we face
    • Successes so far
    • Our vision - where we want to be
    Agenda
  • What is eLearning? “ Any learning that is supported by the use of Information & Communication Technology (ICT). “ “ More than traditional Computer Based Training.“
  • It started with…….
    • Delivering eLearning since 2005
    • Surf2Learn – Kallidus LMS – e2train
    • Suite of ‘off the shelf’ ICT eLearning (Microsoft Office / ECDL / Touch Typing)
    • Subscription to Learning Pool
  • And then…….
    • eInduction – outsourced and paid for
    • Early bespoke development - Sustainability, Scanning Software (IDOX)
    • Other eLearning modules outside Surf2Learn
    • Classroom ‘v’ eLearning – 85% to 15% - not integrated
  • Our Challenges
    • 1000 user accounts in Surf2Learn
    • Duplication of effort – accessibility / cost / data
    • No integration with HR systems
    • 15% staff without easy access to computers / internet
  • Successes so far…..
    • eInduction brought in house and fully integrated with Council Induction
    • Demand for bespoke eLearning is on the up -
    • 17 modules to date
    Assertive Communications Community Engagement Government Connect Corporate ICT Systems Stress Management Risk Management Introduction to IT Security ICT Basic Skills
  • Successes so far…..
    • Community Engagement module show-cased at the
    • Get Involved Day for residents
    • Saved over £70,000 by developing in house as apposed to sourcing externally
  • Successes so far…..
    • Cost savings and efficiencies delivering via eLearning rather than classroom where appropriate:
    • Example: Government Connect
      • 140 delegates so far
      • Saved over £8000 in delivery costs
      • Consistent message
      • Reduced travel/paper
      • Enhanced accessibility of learning
      • Increased speed to competence
      • Just in time learning
      • Automated training records
  • Our vision - eLearning Strategy 2009/2011 Learning Portal Single Point of Access Performance Support Self Service Accurate data Systems Integration eLearning centre of excellence Blended Learning Access sites Return On Investment (ROI)
  • Next steps – 2009 to 2011
    • Phase 1 – DLE and Foundation / Induction Programme
    • Phase 2 – Management Development Programme
    • Phase 3 – Core Skills Programme
  • Contact Me! Email: [email_address] Telephone: 01273 291405