Digital Engagement Conference Internet Age & Local Government Richard Wilson / Founder 6 October 09, Church House, Westminster

Richard Wilson / Founder

Sources…

Sources…

Sources…

Sources…

INDUSTRIAL REVOLUTION…

ICT REVOLUTION…

QUIZ (I) WHICH OF THE FOLLOWING GOVERNMENT ACTIVITIES IS MOST QUICKLY AFFECTED BY ICT REVOLUTION Waste management Communications Transport Health & Social Care Data & Research Services

WHICH OF THE FOLLOWING GOVERNMENT ACTIVITIES IS MOST QUICKLY AFFECTED BY ICT REVOLUTION

Waste management

Communications

Transport

Health & Social Care

Data & Research Services

QUIZ (I) WHICH OF THE FOLLOWING GOVERNMENT ACTIVITIES IS MOST QUICKLY AFFECTED BY ICT REVOLUTION =1 Data & Research Services =1 Communications 3 Transport 4 Health & Social Care 5 Waste management

WHICH OF THE FOLLOWING GOVERNMENT ACTIVITIES IS MOST QUICKLY AFFECTED BY ICT REVOLUTION

=1 Data & Research Services

=1 Communications

3 Transport

4 Health & Social Care

5 Waste management

New Rules Control Transparency Searchable & Linkable

Control

Transparency

Searchable & Linkable

Platform Government ..so how do we have a community like facebook?” “ The question is not how can we have a community like facebook it is how can we best serve the existing communities to ensure we meet their needs whist also meeting our own.” Mark Zuckerberg

QUIZ (II) How do people like to find out about Haringey Council in 2008? Local Papers Leaflets in buildings (e.g. libraries) Leaflets through the door Haringey people The website

How do people like to find out about Haringey Council in 2008?

Local Papers

Leaflets in buildings (e.g. libraries)

Leaflets through the door

Haringey people

The website

Going Local

360 0 Integration of 1.0 & 2.0

QUIZ (III) WHICH OF THE FOLLOWING IS MOST VALUABLE TO YOU IN YOUR EVERYDAY LIFE? Information Time Energy Money Space

WHICH OF THE FOLLOWING IS MOST VALUABLE TO YOU IN YOUR EVERYDAY LIFE?

Information

Time

Energy

Money

Space

Henley Centre Headlight Vision, ‘Planning for Consumer Change’ 2007

Time Vs Money 2005/09

“ Never have enough time to get things done”

Local Knowledge Change is tangible Less P oliticised Structures for higher impact Local expertise

Change is tangible

Less P oliticised

Structures for higher impact

Local expertise

QUIZ (IV) Where is most money spent on average by councils of the following: Empowerment Community development Social Research (e.g. professional surveys) Consultation

Where is most money spent on average by councils of the following:

Empowerment

Community development

Social Research (e.g. professional surveys)

Consultation

QUIZ (IV) Where is most money spent on average by councils of the following: Social Research (e.g. professional surveys) Consultation Community development Empowerment

Where is most money spent on average by councils of the following:

Social Research (e.g. professional surveys)

Consultation

Community development

Empowerment

Government 3 Points: 360 o Engagement Audit Coordination of all 1.0 & 2.0 through the LSP Follow the people are.

360 o Engagement Audit

Coordination of all 1.0 & 2.0 through the LSP

Follow the people are.

Civil Society 3 Points: Give government permission too fail. Smart Transparency . Stop ‘gotcha’ culture. Real Collaboration . Away from the us versus them.

Give government permission too fail.

Smart Transparency . Stop ‘gotcha’ culture.

Real Collaboration . Away from the us versus them.

Delivering: Efficiency Savings Better Services Higher Approval Rating More Mature Relationship With Public

Efficiency Savings

Better Services

Higher Approval Rating

More Mature Relationship With Public

DO YOU THINK PEOPLE TRUST CIVIL SERVANTS LESS, EQUAL OR MORE COMPARED TO 25 YEARS AGO? QUIZ (V)

TRUST IN GOVERNMENT Ipsos-MORI polls 1983-2006 ‘ Do you generally trust these groups to tell the truth, or not?’

Social networking, empowerment and efficiency saving. 2010 Programme Contacts Meera Sodha Project Manager [email_address] +44 (0)20 7608 0815

Contacts Urban Funered Project Manager, Ministry of Finance +46 8 405 32 86 +46 70 244 10 09

t: +44 (0)20 7608 0815 e : richard@involve.org.uk twitter/skype: richardwi1son

t: +44 (0)20 7608 0815

e : richard@involve.org.uk

twitter/skype: richardwi1son

The Context Where are we , the people?

The Context What do we care about?