Subject to Change             How & why your change program is going to                      fail, and what you can do abo...
Management ? Change Reverse Accountability Changing So ware OrganisationsAgenda
Francisco Trindade       @frankmt       blog.franktrindade.comWho?
New Challenges New Markets Competition ...Everybody wants change
New Challenges New Markets Competition ...Everybody wants change
New Challenges New Markets Competition ...Everybody wants change
CO2 Emissions            Internet Connections            Data Storage            Mobile Devices Connected to            th...
“Change has changed”                                    Gary Hamel            CO2 Emissions            Internet Connection...
Modern ManagementEverybody wants change
Modern Management                     1920Everybody wants change
Modern Management            Changing OrganisationsEverybody wants change
Changing OrganisationsBo om-upEverybody wants change
Changing Organisations     Driven by     Employees     (hopefully...)Bo om-upEverybody wants change
Changing Organisations     Driven by     Employees     (hopefully...)Bo om-upEverybody wants change
Changing OrganisationsTop-DownEverybody wants change
Changing OrganisationsTop-Down                Change                programsEverybody wants change
Changing OrganisationsTop-Down                      Change                      programs  “Let’s go Agile”   ...use Kanban...
Change programsEverybody wants change
Change                       Planning programs                        Training                       Coaching             ...
Change            “People don’t resist change, they programs             resist being changed”                            ...
“Let’s go Agile”       ...go Lean”    ...use Ruby”                     UniformityEverybody wants change
“Let’s go Agile”       ...go Lean”    ...use Ruby” Uniformity == ControlEverybody wants change
Control God Complex  Tim Harford h p://   .ted.com/talks/tim_harford.htmlEverybody wants change
Control God Complex            Tim Harford h p://   .ted.com/talks/tim_harford.html “In the face of an incredibly complica...
Everybody wants change
Everybody wants change ?
Everybody wants adaptability ?
Everybody wants innovation ?
Everybody wants learning ?
adaptabilitylearninginnovation
adaptabilitylearninginnovation      management -driven
adaptabilitylearninginnovation      management -driven #not
management
workers   Improve   the   system    Improve               Work                 Learning to See                 Mike Rother...
managers           employees
employeesmanagers
employees    managersReverse Accountability
SemcoBrazil
Semco    industrial democracyBrazil
Semco                   industrial democracyBrazil         employees can select their managers
Semco                   industrial democracyBrazil         employees can select their managers              choose when th...
Semco                   industrial democracyBrazil         employees can select their managers              choose when th...
Semco                   industrial democracyBrazil         employees can select their managers              choose when th...
Semco                           industrial democracyBrazil               employees can select their managers              ...
HCLIndia
Employees first, customer second   HCL                                  India
Employees first, customer second       HCL                                          Indiaemployees can submit tickets again...
Employees first, customer second       HCL                                          Indiaemployees can submit tickets again...
Employees first, customer second       HCL                                          Indiaemployees can submit tickets again...
Employees first, customer second        HCL                                            Indiaemployees can submit tickets ag...
Employees first, customer second           HCL                                               Indiaemployees can submit tick...
Whole foodsUnited States
store employees decide who to hireWhole foodsUnited States
store employees decide who to hire                decide pricingWhole foodsUnited States
store employees decide who to hire                decide pricing                decide orderingWhole foodsUnited States
store employees decide who to hire                decide pricing                decide ordering                are evaluat...
“Peer pressure enlists loyalty in  ways that bureaucracy doesn’t”                    John Mackey, CEO and co-founder, Whol...
New Management
Openness                       Meritocracy                               Flexibility                   Collaboration      ...
Openness                       Meritocracy                               Flexibility                   Collaboration      ...
Openness                         Meritocracy                                 Flexibility                     Collaboration...
Changing So ware Organisations
Front-End                           Backend                                     Technology                                ...
Lean Startup in                       the Enterprise                           Jez Humble - Agile 2011                    ...
business-aligned                        teamsChanging So ware Organisations
Independent                                         business-aligned                                         teamsProduct ...
Waterfall...?  Scrum!                      Independent                              business-aligned                      ...
Scrum Zone             Nothing to                                see here                                             Inde...
Oh well...         Delivered!                                     Independent                                     business...
Independent                        business-aligned                        teams                        Decision autonomy ...
Independent  Openness              business-aligned                        teams  Meritocracy           Decision autonomy ...
Independent  Openness              business-aligned                        teams  Meritocracy           Decision autonomy ...
Let go of control
“By having so much stock, I have aloaded gun, but in 25 years I’ve neverused it because you can only use itonce...        ...
Thank youfranktrindade.com   @frankmt
?franktrindade.com   @frankmt
Upcoming SlideShare
Loading in …5
×

Subject to Change

8,086
-1

Published on

Published in: Business, Technology
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total Views
8,086
On Slideshare
0
From Embeds
0
Number of Embeds
2
Actions
Shares
0
Downloads
27
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

Subject to Change

  1. 1. Subject to Change How & why your change program is going to fail, and what you can do about itFrancisco Trindade
  2. 2. Management ? Change Reverse Accountability Changing So ware OrganisationsAgenda
  3. 3. Francisco Trindade @frankmt blog.franktrindade.comWho?
  4. 4. New Challenges New Markets Competition ...Everybody wants change
  5. 5. New Challenges New Markets Competition ...Everybody wants change
  6. 6. New Challenges New Markets Competition ...Everybody wants change
  7. 7. CO2 Emissions Internet Connections Data Storage Mobile Devices Connected to the Internet Genome SequencingEverybody wants change
  8. 8. “Change has changed” Gary Hamel CO2 Emissions Internet Connections Data Storage Mobile Devices Connected to the Internet Genome SequencingEverybody wants change
  9. 9. Modern ManagementEverybody wants change
  10. 10. Modern Management 1920Everybody wants change
  11. 11. Modern Management Changing OrganisationsEverybody wants change
  12. 12. Changing OrganisationsBo om-upEverybody wants change
  13. 13. Changing Organisations Driven by Employees (hopefully...)Bo om-upEverybody wants change
  14. 14. Changing Organisations Driven by Employees (hopefully...)Bo om-upEverybody wants change
  15. 15. Changing OrganisationsTop-DownEverybody wants change
  16. 16. Changing OrganisationsTop-Down Change programsEverybody wants change
  17. 17. Changing OrganisationsTop-Down Change programs “Let’s go Agile” ...use Kanban” ...use Ruby”Everybody wants change
  18. 18. Change programsEverybody wants change
  19. 19. Change Planning programs Training Coaching Mentoring Influencing ...Everybody wants change
  20. 20. Change “People don’t resist change, they programs resist being changed” Peter Senge Change! No, thanks...Everybody wants change
  21. 21. “Let’s go Agile” ...go Lean” ...use Ruby” UniformityEverybody wants change
  22. 22. “Let’s go Agile” ...go Lean” ...use Ruby” Uniformity == ControlEverybody wants change
  23. 23. Control God Complex Tim Harford h p:// .ted.com/talks/tim_harford.htmlEverybody wants change
  24. 24. Control God Complex Tim Harford h p:// .ted.com/talks/tim_harford.html “In the face of an incredibly complicated problem, people are absolutely convinced they understand the way the world works”Everybody wants change
  25. 25. Everybody wants change
  26. 26. Everybody wants change ?
  27. 27. Everybody wants adaptability ?
  28. 28. Everybody wants innovation ?
  29. 29. Everybody wants learning ?
  30. 30. adaptabilitylearninginnovation
  31. 31. adaptabilitylearninginnovation management -driven
  32. 32. adaptabilitylearninginnovation management -driven #not
  33. 33. management
  34. 34. workers Improve the system Improve Work Learning to See Mike Rother and John Shookmanagement
  35. 35. managers employees
  36. 36. employeesmanagers
  37. 37. employees managersReverse Accountability
  38. 38. SemcoBrazil
  39. 39. Semco industrial democracyBrazil
  40. 40. Semco industrial democracyBrazil employees can select their managers
  41. 41. Semco industrial democracyBrazil employees can select their managers choose when they come to work
  42. 42. Semco industrial democracyBrazil employees can select their managers choose when they come to work vote for decisions that affect them
  43. 43. Semco industrial democracyBrazil employees can select their managers choose when they come to work vote for decisions that affect them 3000 workers in 2003 US$ 4 million in 1982 to US$212 million in 2003
  44. 44. Semco industrial democracyBrazil employees can select their managers choose when they come to work vote for decisions that affect them“Control is an illusion” Ricardo Semler 3000 workers in 2003 US$ 4 million in 1982 to US$212 million in 2003
  45. 45. HCLIndia
  46. 46. Employees first, customer second HCL India
  47. 47. Employees first, customer second HCL Indiaemployees can submit tickets against their managers
  48. 48. Employees first, customer second HCL Indiaemployees can submit tickets against their managers ask questions directly to the ceo
  49. 49. Employees first, customer second HCL Indiaemployees can submit tickets against their managers ask questions directly to the ceo submit and vote for ideas
  50. 50. Employees first, customer second HCL Indiaemployees can submit tickets against their managers ask questions directly to the ceo submit and vote for ideas In the first year, a rition rate halved and revenue grew 34%
  51. 51. Employees first, customer second HCL Indiaemployees can submit tickets against their managers ask questions directly to the ceo submit and vote for ideas In the first year, a rition rate halved and revenue grew 34%“Kill the idea that the CEOholds the company’sstrategy” Vineet Nayar
  52. 52. Whole foodsUnited States
  53. 53. store employees decide who to hireWhole foodsUnited States
  54. 54. store employees decide who to hire decide pricingWhole foodsUnited States
  55. 55. store employees decide who to hire decide pricing decide orderingWhole foodsUnited States
  56. 56. store employees decide who to hire decide pricing decide ordering are evaluated against store resultsWhole foodsUnited States
  57. 57. “Peer pressure enlists loyalty in ways that bureaucracy doesn’t” John Mackey, CEO and co-founder, Whole Foodsstore employees decide who to hire decide pricing decide ordering are evaluated against store resultsWhole foodsUnited States
  58. 58. New Management
  59. 59. Openness Meritocracy Flexibility Collaboration Gary Hamel - Reinventing the Technology of Human Accomplishment h p://tinyurl.com/3l4ggs3New Management
  60. 60. Openness Meritocracy Flexibility Collaboration Gary Hamel - Reinventing the Technology of Human Accomplishment h p://tinyurl.com/3l4ggs3New Management
  61. 61. Openness Meritocracy Flexibility Collaboration Gary Hamel - Reinventing the Technology of Human Accomplishment h p://tinyurl.com/3l4ggs3Changing Organisations
  62. 62. Changing So ware Organisations
  63. 63. Front-End Backend Technology Based Teams DatabaseChanging So ware Organisations
  64. 64. Lean Startup in the Enterprise Jez Humble - Agile 2011 Amazon’s product teamsChanging So ware Organisations
  65. 65. business-aligned teamsChanging So ware Organisations
  66. 66. Independent business-aligned teamsProduct Reviews Shopping Cart Wish ListChanging So ware Organisations
  67. 67. Waterfall...? Scrum! Independent business-aligned teams Decision autonomy Lean!Changing So ware Organisations
  68. 68. Scrum Zone Nothing to see here Independent business-aligned teams Decision autonomy Yes, we Visibility across kanban! teamsChanging So ware Organisations
  69. 69. Oh well... Delivered! Independent business-aligned teams Decision autonomy Visibility across Delivered! teams Data-based results comparisonChanging So ware Organisations
  70. 70. Independent business-aligned teams Decision autonomy Visibility across teams Data-based results comparison Knowledge sharingChanging So ware Organisations
  71. 71. Independent Openness business-aligned teams Meritocracy Decision autonomy Visibility across Flexibility teams Data-based results Collaboration comparison Knowledge sharingChanging So ware Organisations
  72. 72. Independent Openness business-aligned teams Meritocracy Decision autonomy Visibility across Flexibility teams Data-based results Collaboration comparison Knowledge sharingChanging So ware Organisations
  73. 73. Let go of control
  74. 74. “By having so much stock, I have aloaded gun, but in 25 years I’ve neverused it because you can only use itonce... ...if I veto someone, the next time they’re going to say, ‘Forget it; he’s going to do what he wants.’ Ricardo Semler
  75. 75. Thank youfranktrindade.com @frankmt
  76. 76. ?franktrindade.com @frankmt
  1. A particular slide catching your eye?

    Clipping is a handy way to collect important slides you want to go back to later.

×