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LCW Linkage Institute Best Practices Presentation on Global Acumen
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LCW Linkage Institute Best Practices Presentation on Global Acumen

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  • 1. © 2014, Language & Culture Worldwide
  • 2. Monica co-founded LCW with Randall Stieghorst in 2000 with a mission of inspiring professionals to connect across cultures. With 20+ years of leading communication, learning, and organizational development projects, Monica brings a perspective that is rooted in on-the-ground experience in over 40 countries and in work with dozens more to every LCW client engagement. Her primary role today is serving as LCW's Master Consultant and Chief Engagement Leader for clients ranging from Fortune 100 companies to world class universities and the U.S. Peace Corps; she helps them achieve cultural transformation, develop cultural competence, engage global talent, and better connect to the local contexts in all the locations where they operate. Monica's particular expertise is developing global skills, mindsets, and systems for North Americans to succeed among culturally diverse workplaces, markets, and project teams. Monica is also a highly sought-after presenter and keynote speaker, and is regularly invited to share insights on the topic of cultural competence and global diversity at major professional conferences and university forums. MONICA FRANCOIS MARCEL Partner Language & Culture Worldwide
  • 3. Oana is an innovative and experienced intercultural trainer and organizational development consultant with a specialization in workforce development and over 7 years of international development experience in countries such as Ghana, India, Mexico, Romania, and China. Oana works with global leaders to offer cross-cultural training solutions that help organizations develop global acumen while remaining competitive in a multicultural world. She is a skilled presenter, with extensive experience in conducting high volume trainings, curriculum development, and e-learning. Oana is also an expert in leveraging technology and social media to achieve blended learning outcomes that go beyond a single classroom experience. Having spent her early years growing up in Romania, Oana’s own experience on the difficulty of emigrating to the United States in the late 1980’s fueled her desire to create a strong community that enables individuals to succeed across cultures. OANA AMARIA Intercultural Learning & Development Consultant Language & Culture Worldwide
  • 4. As Learning and Development Manager in Global Diversity & Inclusion, Tim partners with the employee networks and functional inclusion councils to provide best in class learning and development while driving winning performance. Tim started his career with General Mills in 1991 as a process development engineer. During his 13 year R&D career at General Mills, Tim worked on various new product launches and product improvements including international products. In 2005, Tim transferred to Human Resources as a Recruiting Manager. Tim led a team that successfully recruited experienced hires for all corporate functions at the World Headquarters. He holds a Masters in Psychology from Alfred Adler Graduate School, a Masters in Chemical Engineering from the University of Wisconsin, Madison, and a Bachelors in Chemical Engineering from the University at Buffalo. He has recently served on the Board of Directors for Headway Emotional Health Services, a non-profit, mental health services agency. Tim is also past Chair of the Board for the Domestic Abuse Project (DAP) and former board member of Cornerstone Advocacy Services. TIM GLUSZAK Manager, Learning & Development General Mills
  • 5. © 2014 Language & Culture Worldwide, LLC
  • 6. 19 Global Acumen Cultural Agility © 2014 Language & Culture Worldwide, LLC
  • 7. 19 © 2014 Language & Culture Worldwide, LLC
  • 8. 19 Cultural Agility Global Acumen Global Acumen: What Is It? Set of individual characteristics that help leaders better influence individuals, groups, and organizations unlike themselves The capacity of a person involved in International business to influence individuals across groups, organizations, and systems © 2014 Language & Culture Worldwide, LLC
  • 9. 19 Who needs it? How Much Do They need? Global Acumen Tiers © 2014 Language & Culture Worldwide, LLC
  • 10. 19 © 2014 Language & Culture Worldwide, LLC IDI Assessment Group IDI Debrief Pre-work NWSD BUILDING YOUR INTERCULTURAL Competence (BYIC) Test groups for content development and rollout : Itq Cross-functional Groups Face-to-face & Virtual Classroom High Potentials Group Global leadership conference
  • 11. 19 © 2014 Language & Culture Worldwide, LLC Project Timeline
  • 12. © 2014 Language & Culture Worldwide, LLC
  • 13. © 2014 Language & Culture Worldwide, LLC
  • 14. Stage 1 Pre-work to taking the IDI assessment Intercultural Development Inventory (IDI) Group IDI DebriefStage 2 Benchmarking cross- cultural competence Framework for Intercultural Competence Complexity of Culture Making the Shift Stage 3 Embedding the IDI into staged development of intercultural competence © 2014 Language & Culture Worldwide, LLC
  • 15. © 2014 Language & Culture Worldwide, LLC
  • 16. 19 © 2014 Language & Culture Worldwide, LLC
  • 17. Face-to-face Virtual classroom Self-paced E-learning © 2014 Language & Culture Worldwide, LLC
  • 18. © 2014 Language & Culture Worldwide, LLC
  • 19. Teams + Facilitators + global leaders © 2014 Language & Culture Worldwide, LLC
  • 20. © 2014 Language & Culture Worldwide, LLC
  • 21. © 2014 Language & Culture Worldwide, LLC
  • 22. © 2014 Language & Culture Worldwide, LLC