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Emotional intelligence1
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Emotional intelligence1



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  • 2. WHAT IS EMOTIONAL INTELLIGENCE?“The subset of social intelligence that involves the ability to monitor ones own and others feelings and emotions,to discriminate among them and to use this information to guideones thinking and actions" (1990).Peter Salovey and John D. Mayer
  • 3. MULTIPLE INTELLIGENCESThe theory of multiple intelligences was proposed by Howard Gardner in 1983as a model of intelligence that differentiates intelligence into various specific modalities,rather than seeing it as dominated by a single general ability.
  • 4. DANIEL GOLEMANThe model introduced by Daniel Goleman focuses on EI as a wide array ofcompetencies and skills that drive leadership performance. Golemans model outlinesfour main EI constructs:1. Self-awareness – the ability to read ones emotions and recognize their impactwhile using gut feelings to guide decisions.2. Self-management – involves controlling ones emotions and impulses and adaptingto changing circumstances.3. Social awareness – the ability to sense, understand, and react to others emotionswhile comprehending social networks.4. Relationship management – the ability to inspire, influence, and develop otherswhile managing conflict.Goleman includes a set of emotional competencies within each construct of EI.Emotional competencies are not innate talents, but rather learned capabilities thatmust be worked on and can be developed to achieve outstanding performance.
  • 5. THE BRAIN
  • 6. Short DefinitionsIQ - A number that signifies the relative intelligence of a person. IQ is primarily used tomeasure ones cognitive abilities, such as the ability to learn or understand new situations;how to reason through a given problem/scenario; the ability to apply knowledge to onescurrent situations. It involves primarily the neo cortex or top portion of the brain.Over 140 - Genius or almost genius120 - 140 - Very superior intelligence (Gifted)110 - 119 - Superior intelligence90 - 109 - Average or normal intelligence80 - 89 - Dullness70 - 79 - Borderline deficiency in intelligenceUnder 70 - Feeble-mindednessEQ - A measure of ones emotional intelligence, as defined by the ability to use bothemotional and cognitive thought. Emotional intelligence skills include but are not limited toempathy, intuition, creativity, flexibility, resilience, stress management, leadership, integrity,authenticity, intrapersonal skills and interpersonal skills. It involves the lower and centralsections of the brain, called the limbic system. It also primarily involves the amygdala, whichhas the ability to scan everything thats happening to us moment to moment to see if it is athreat. As defined by Dr. Daniel Goleman, the components of emotional intelligence are"simple, yet powerful enough to effect change." Hence, if Goleman and Darwin are tobelieved, it is emotionally intelligent individuals who are most able to adapt to dynamicenvironments and therefore most likely to survive.
  • 7. The Components of EQEmotional intelligence is measured using 5-major components and 15-subcomponents:1. Intrapersonal Skills (ability to understand and apply personal emotions)•Self Regard (ability to accept oneself as basically good), * Emotional Self Awareness(ability to recognize ones own feelings, which allows us to manage them and makebetter decisions. It is important to be positive even when challenged because it resultsin more focused thinking)•2. Interpersonal Skills (people skills)* Empathy (understanding the feelings of others, which enables us to respondappropriately to changes in the emotional climate of others; Significant others, takenote)•Social Responsibility (being a cooperative, contributing, and constructive member ofvarious social groups)•3. Stress Management (ability to handle challenges)* Stress Tolerance (Ability to handle difficult situations without ‘falling apart)* Impulse Control (ability to resist or delay an impulse, drive, or temptation to act;controlling the need for "instant gratification")4. Adaptability (Ability to react quickly, appropriately, and efficiently to change)5. General Mood* Optimism, * Happiness