Smartphone Penetration – Total Population We also know that mobile email open rates are growing exponentially.
Last mile project – how do you innovate around the delivery point.
Counting beds on offer, airbnb is already the fifth-largest hotelier in the world, with unparalleled global reach. Has a presence in nearly every county on earth Median price of a hotel vs cost of an Airbnb apartment
The new Collaborative Economy Customer Score provides insights never before combined:
Customer ratings. Uber drivers rate passengers – we know who the best customers are – and who’s not worthy for a late night ride.
Provider quality. Like Yelp and eBay, customers can rate the drivers, a social metric. .
Local transaction data. Since these transactions are happening at a local level, they provide data regarding traffic routes and times, and can, therefore be used to accurately predict when and where people use Uber’s services.
New loyalty data. Since Uber and Amex are sharing their data and rewards, they lock in a powerful new relationship.
A new perspective. When combined with traditional financial data like loyalty points, credit scores, and net worth, we can have a powerful new insights into customer behaviors.
Seven Technology Trends Changing Consumer Behavior - Tourism Industry Edition
@kyleplacy 8.7 4.4 13.7 47.2
15.5 30.6 15.2 9.3 22.7 57.8 26 41.3 0 10 20 30 40 50 60 70 USA | Purchased a product or service USA | Searched for a flat or house USA | Searched for restaurants or pubs/bars USA | Accessed a social network USA | Reviewed websites, blogs or message boards USA | Looked up directions or used a map 2012 2013 Activities used on Smartphone (last 7 days)