How Technology is Changing Customer Communication

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Presentation at the 90th Annual Indiana Telecommunications Associations Conference in souther Indiana. 2010

Published in: Technology, Business
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How Technology is Changing Customer Communication

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  2. www.getbrandswag.com
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  5. www.kylelacy.com @kyleplacy facebook.com/kyleplacy
  6. http://bit.ly/itasocialmedia
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  35. Biggest Misconception?
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  42. Measurement <ul><li>Fan Count </li></ul><ul><li>Tiny.Url (tracking links) </li></ul><ul><li>Coupon Code </li></ul><ul><li>Email Distribution </li></ul><ul><li>Phone Calls </li></ul><ul><li>Traffic to Website </li></ul>
  43. What You Should Be Doing Tomorrow <ul><li>Research </li></ul><ul><li>Discuss </li></ul><ul><li>Plan </li></ul><ul><li>Activate </li></ul>
  44. Connect With Me <ul><li>Blog: http://www.kylelacy.com </li></ul><ul><li>Twitter: @kyleplacy </li></ul><ul><li>Email: kyle@getbrandswag.com </li></ul><ul><li>Phone: 1-765-610-5965 </li></ul>

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