Best Practices Enterprise Search

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My presentation at Enterprise Search Summit and KMWorld in Washington DC October 17, 2012

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  • Examples:100% In doc lib: 4 active + 0 inactive documents (All documents in doc lib are active)50% In doc lib: 2 active + 2 inactive documents (Half of documents in doc lib are inactive)0% In doc lib: 5 inactive + 0 active documents (All documents in doc lib are inactive)
  • Smiley – visualisering af kvalitetsniveau (samt en reminder til ’ejeren’ om at huske kvalitet) . Venlig politibetjent.Rettigheder, hvem kan arkivere hvad? Følger den gængse rettighedsstruktur:Alle der har contribute eller højere adgang til et dokument kan arkivere det.
  • The archiveddocumentsareonly flagged
  • Best Practices Enterprise Search

    1. 1. Best Practices for Enterprise Search Kurt Kragh Sørensen IntraTeam A/S www.IntraTeam.com
    2. 2. Kurt Kragh Sørensen• Worked with intranets since 2000 and search since 2009• Facilitated Community of Practice groups since 2002• Benchmarked intranets since 2005• @KurtKragh www.IntraTeam.com
    3. 3. About IntraTeam• 260 members of our 25 communities of practice in Denmark and Sweden – Primarily focused on intranet, search and SharePoint• 2,300+ profiles on our online community www.IntraTeam.com• Community about optimizing the intranet and the digital workplace• @IntraTeam 5,000+ followers• IntraTeam Event Copenhagen www.IntraTeam.com
    4. 4. Who are you? www.IntraTeam.com
    5. 5. www.IntraTeam.com
    6. 6. Who has too much content? www.IntraTeam.com
    7. 7. www.IntraTeam.com
    8. 8. photo ©www.IntraTeam.com 2007 by Tomasz Sienicki
    9. 9. IT and top management willrather buy hard- and software than spend manpower on fixing search! www.IntraTeam.com
    10. 10. Freshness Intranet Content Quality 300000 2008 250000 2007 200000 2006 2005 150000 2004 2003 100000 Temporary Archive 50000 50% 0 2003 2004 2005 2006 2007 2008 www.IntraTeam.com
    11. 11. Freshness intranet Content QualityPositive feedback from editors and publishers!!!! 300000 250000 200000 150000 2008 100000 2007 TemporaryArchive 50000 0 2007 2008 www.IntraTeam.com
    12. 12. www.IntraTeam.com
    13. 13. www.IntraTeam.com
    14. 14. Developed by Lars Fastrup http://www.fastrup.net www.IntraTeam.com
    15. 15. Site Quality Score Explained100% - Site contains no inactive documents outsidethe archive50% - Half the documents outside the archive havenot been opened or edited within the last 6 months. 0% - No documents outside the archive have beenused within the last 6 months Developed by Lars Fastrup http://www.fastrup.net www.IntraTeam.com
    16. 16. Active documents Quality score 100 % Not updated forNot accessed for 6 months 6 monthsArchived All documents created by the userHistorical documents Developed by Lars Fastrup http://www.fastrup.net www.IntraTeam.com
    17. 17. 17 www.IntraTeam.com
    18. 18. Archived Documents are Grey18 www.IntraTeam.com Developed by Lars Fastrup http://www.fastrup.n
    19. 19. Default settings www.IntraTeam.com
    20. 20. 22 december 2011 COWIportal 20 www.IntraTeam.com
    21. 21. www.IntraTeam.com
    22. 22. www.IntraTeam.com
    23. 23. Thanks to Ed Dale, Ernst & Young www.IntraTeam.com
    24. 24. RESULTS FROM THE FINDWISEENTERPRISE SEARCH ANDFINDABILITY SURVEY SIGN-UP & DOWNLOAD REPORT www.IntraTeam.com
    25. 25. ? www.IntraTeam.com
    26. 26. Thank you for your patience @IntraTeam @KurtKragh Kurt@IntraTeam.dk www.IntraTeam.com

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