Train the-trainer-training-17383
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Train the-trainer-training-17383 Train the-trainer-training-17383 Presentation Transcript

  • Train the Trainer Laurence Yap For ERT Team, Komag
  • Introduction
    • Objectives
      • Equip your in preparation training sessions
    • End results
      • Know adult learning process
      • Learn to prepare before training
      • Know how to write lesson plan
      • Facilitate discussion
      • Demonstration effectively
      • Interact well with audience
  • Outline: Part A: Preparation
    • 1. Preparation
      • 1.1 adult learning
      • 1.2 teacher vs instructor
      • 1.3 create a checklist
      • 1.4 sample outline
      • 1.5 motivate your audience
      • 1.6 create lesson plan
  • Outline Part B: Training
    • 2 Introduction
      • 2.1 Gain attention
      • 2.2 Aims
      • 2.3 Transition
      • 2.4 Overview
    • 3 Explain
      • 3.1 Delivery skills
      • 3.2 Use of multimedia
    • 4 Discussion and feedback
      • 4.1 facilitation Skills
    • 5 Demonstration
      • 5.1 Demo training
    • 6 Summary and closing
  • 1.1 Adult learning
    • Learn by doing
    • Learn by solving practical problems
    • Learn through the application of past experience
    • Learn best in informal environment
    • Through a variety of training method
  • 1.2 Teacher vs Instructor
    • Teacher:
      • Tell them what you are going to tell them
      • Tell them what you are telling them
      • Tell them what you’ve told them
    • Instructor
      • Ask them what they’ve done
      • Tell them what they are going to do
      • Show them what they are going to do
      • Let them do it
      • Let them do it some more
      • Ask them what they’ve just done
  • 1.3 Create a check list
    • Look at the example
    • Work out in a group of 4
    • Choose a leader
    • Write it in a flipchart
  • 1.4 Sample Outline
    • Introduction
    • Contents
    • Conclusion
  • 1.5 Motivate Your Audience
      • Tell a story
      • Use natural humor
      • Unusual statisticsKnow their level of knowledge
      • speak their language
      • variety in a presentation
      • Create a need - WIIFM
      • Get yourself excited – eye contact and available yourself before class, at breaks and after class
      • Establish a long range objectives – see bigger pictures like the overall presentation
      • Apply contents to life – role play and action plans
      • Know their level of knowledge
      • speak their language
      • variety in a presentation – change every 8 minutes 90/20/8
      • Learn from good instructors
  • 1.6 Create lesson plan
        • Introduction
        • Explanation
        • Scenario
        • Feedback
        • Demonstration
        • Summary
  • 2. Introduction
      • General guidelines:
        • write notes on index card
        • eye contact
        • drink water if you are thirsty. Not iced water
        • vary your voice – pitch, volume, short dramatic pauses, speed of delivery
        • watch your language! – everyday language, friendly
        • mannerism – adjust your clothes, scratch your ear or nose, brush back your hair
  • 2.1 introduction: gain attention
      • open with high energy, animation and enthusiasm
      • don’t apologize
      • give the audience an overview
      • be aware of your appearance
      • be aware of your voice – tone, enunciation, pace and speed, word choice
  • Next Steps
    • Quotation
    • Challenging questions
    • Description of incidents
    • Poems
    • Word games
    • Visuals Props
    • Activities
  • 2.2 Aims
    • Specific
    • Measurable
    • Achievable
    • Relevant
    • Time Table
  • 2.3 Transition
      • Physical movement
      • Use of media
      • Change of Media
      • Mini-Summary
      • Q&A
      • Pause
  • 2.4 Overview
    • Tell them your big pictures
  • 3.1 Delivery Skills
        • Verbal
          • pleasant
          • natural
          • dynamic
          • expressive
          • easily heard
        • Nonverbal Delivery Skills
          • posture – confidence, alert
          • hand gesture
          • body movement – step forward, a step backward, lateral movement
          • facial expression
          • eye contact
        • Delivery the content:
          • step by step
          • clear and concise
          • tell them why
          • stress key points
          • avoid jargon and buzz words
          • speak at moderate speed
  • 3.2 Use of multimedia
    • Flip Chart
      • write big and well
      • use color – red for underline, black/blue/green for main text, pink/brown, purple and yellow: least visible
      • use exact words,
      • face your audience,
      • post them
      • use symbol, box and bullet points
      • reverse techniques
  • 4.1 facilitation Skills
      • Set ground rules
      • Learn to wait before responding – count to 10
      • Redirect questions to the group – Ping Pong
      • Use the energy of the group – rest, humor, stretch break
      • Avoid making judgment statements – Which’s not very funny? How can you believe that?
      • Listen attentively – look into their eyes
        • Paraphrase to clarify
        • Use flipchart – keep track of ideas. KISS
        • Synthesize – don’t just record. Get comment and build on each other’s thought
        • Summarize periodically
        • Label sidetracks – use card or signals
        • Park it – parking lot
        • Give reinforcement – verbal and non verbal – thank you and thumb up
        • Keep air time under 40%
        • Check for understanding
        • Ask participants to summarize
        • Ask others for opinion
        • Summarize and move on
  • 5.1 Demo training
    • position the employee correctly
    • explain the objective and steps
    • demo first the overall process
    • demo NEXT each step slowly, explain each step elaborately and verify understanding
    • practice and feedback
    • summary
  • Verify the trainees understand the task
        • ask for questions
          • What question to you has?
          • Anything I need to clarify further?
          • wait for questions
        • have trainee repeat instructions
          • tell them you are concern with your communication skills
          • praise them if they do it well
        • .test verbally for understanding
          • keep question short and to the point
          • usually 2 –3 questions
          • gain confidence and making progress
  • Summary and Closing
    • Ask questions
    • Check parking lot
    • Summarize any follow up action items required of you
    • Summarize key points