Multiple channel delivery
to a self employed professional
Kunal
Shradha
Shadab
Uday
Sakshi
Dhruv
•Agenda
Outline of the discussion
Category of self employed professionals
The possible financial needs of such a professio...
Self employed professionals
Common banking needs of these
professionals
 Making payments
 Withdrawing money
 Depositing money
 Transfering funds
...
Traditional way of doing it is by going to a
branch of the bank and operating my a/c
So, Let us go to a BRANCH and see
Cheque
Demand draft
Pay in slipDeposit slip
ENQUIRY
Banking made easy at the branch THANKS TO-
 Electronic Clearing Service (ECS)
 National Electronic Funds Transfer (NEFT)...
 Pre-paid Payment
Systems
 Mobile Banking System
 Point of Sale (POS)
Terminals
 ATMs
Objective is to enable the
development of inter-operable
standards so as to facilitate funds
transfer from one account to ...
 ATMs are
continuously
evolving
 They are much more
than an ATM
 Transformed into a
personalized bank
 Innovative
tech...
An innovative channel:
M Pesa
INNOVATION DRIVEN….
A multi-channel banking system should be simple, convenient,
affordable and anytime anywhere accessibl...
Thank you
Multiple channels in banking
Multiple channels in banking
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Multiple channels in banking

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multiple channels of indian banking

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Multiple channels in banking

  1. 1. Multiple channel delivery to a self employed professional Kunal Shradha Shadab Uday Sakshi Dhruv
  2. 2. •Agenda Outline of the discussion Category of self employed professionals The possible financial needs of such a professional The significance of these channels from the professional’s perspective Conclusion Types of multiple channels offered by a bank
  3. 3. Self employed professionals
  4. 4. Common banking needs of these professionals  Making payments  Withdrawing money  Depositing money  Transfering funds  Checking available balance  Updating financial statement
  5. 5. Traditional way of doing it is by going to a branch of the bank and operating my a/c So, Let us go to a BRANCH and see
  6. 6. Cheque Demand draft Pay in slipDeposit slip ENQUIRY
  7. 7. Banking made easy at the branch THANKS TO-  Electronic Clearing Service (ECS)  National Electronic Funds Transfer (NEFT) System  Real Time Gross Settlement (RTGS) System Certain other electronic options available, which has made a bank look like this…
  8. 8.  Pre-paid Payment Systems  Mobile Banking System  Point of Sale (POS) Terminals  ATMs
  9. 9. Objective is to enable the development of inter-operable standards so as to facilitate funds transfer from one account to any other account in the same or any other bank on a real time basis irrespective of the mobile network a customer has subscribed to. Mobile banking ATM tech
  10. 10.  ATMs are continuously evolving  They are much more than an ATM  Transformed into a personalized bank  Innovative technology  Enriching the user experience INTERNET BANKING
  11. 11. An innovative channel: M Pesa
  12. 12. INNOVATION DRIVEN…. A multi-channel banking system should be simple, convenient, affordable and anytime anywhere accessible, providing a unified view of customer’s banking relationships for customers as well as for relationship managers. True multi-channel banking extends beyond the provision of banking access over multiple channels, to add value through: Superior user experience • Personalized banking • Interactivity
  13. 13. Thank you
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