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    Reid slides Reid slides Presentation Transcript

    • What’s Required inKnowledge Technologies– A Practical ViewReid SmithVice President, Knowledge ManagementSchlumberger Limited
    • Knowledge Management… Improving organizational capabilityCreate a new working environment whereknowledge and experience can easily besharedEnable information and knowledge toemerge and flow to the right people at theright time so they can act more efficientlyand effectively
    • 0500010000150002000025000300003500040000450000 10 20 30 40 50 60 70 80 90 100 110 120 130 140 150 160 170 180 190 200 210 220 230 240DaysTotalFootageProposedActualBANZALA DEVELOPMENTApply everywhere what you learn anywhere
    • Apply everywhere what you learn anywherePeople toInformationPeople toPeoplePeople toBusinessPeople toCommunities• Make better decisions• Make faster decisions• Do more with less• Speed up learning• Improve motivationConnectingCollaborating
    • Knowledge Technologies– Present and Future
    • First Wave KMTechnologyPortals, Collaboration,Document Management,Little IntegrationProcessBest Practices, ValidationPeopleCommunities of Practice
    • Enterprise Information PortalAll important information from both inside and outsidethe company delivered to the desktop– unstructured & structured data– thin client → web browser– Search & Browsing• Services• Presentation – Visualization • Subscription – Notification• Collaboration • Personalization• Publishing & Distribution • Data Feeds• Data Feeds • Security• Trends• Finding → Doing • Multi-Purpose Information
    • Infrastructuree-businessXMLWireless Devices
    • Knowledge RepresentationTransparent InterfacesWorkflow CaptureExpertiseIncomplete, Ephemeral KnowledgeIntegrationStandards
    • One-Stop Search /Case-Based ReasoningSpeed, Precision, RecallNatural LanguageIntegration / InteractionMultilanguageMultiple Media
    • JIT Knowledge DeliveryAgentsHelp Wizardse-learning
    • Knowledge Powered EnterpriseReal-Time Knowledge Management– Everyone Contributes– KM Embedded in WorkflowSeamless Information SpaceIntegrated Simulation / Decision SupportData Mining / Knowledge Discovery
    • Decisions … in Real TimeOilCo Well Engineer: Were planning to sidetrackwell B23 in the Fifties field and are hopingyou’ll buy in. For $10 million you can becomea full 1-percent partner. A 96-hour shut-in testended a few minutes ago. It indicatesadditional reserves of 750,000 barrels of oiland an initial sand-free production rate of4,300 barrels per day…. We could do thistomorrow.Investor, consulting his Knowledge Hub: I seethat a sidetrack can double my rate of return,with a payback time of 30 days for 1-percentinterest.… Count me in.
    • Knowledge Creation /InnovationContinuous Learning
    • Today Long TermInfrastructuree-businessXMLWireless DevicesOne-Stop Search /Case-Based ReasoningSpeed, Precision, RecallNatural LanguageIntegration / InteractionMultilanguageMultimediaKnowledge RepresentationTransparent InterfacesWorkflow CaptureExpertiseIncomplete, Ephemeral KnowledgeIntegrationStandardsJIT Knowledge DeliveryAgentsHelp Wizardse-learningKnowledge Powered EnterpriseReal-Time Knowledge Management– Everyone Contributes– KM Embedded in WorkflowSeamless Information SpaceIntegrated Simulation / Decision SupportData Mining / Knowledge DiscoveryKnowledge Creation /InnovationContinuous LearningFirst Wave KMTechnologyPortals, Collaboration,Document Management,Little IntegrationProcessBest Practices, ValidationPeopleCommunities of Practice
    • The End