Use of baldrige education excellence model to evaluate 2012

Use of Baldrige EducationExcellence Model to Evaluate Management of e-learning Resource Development and Delivery Kulari De Silva Lokuge Faculty of Business Charles Sturt University, NSW, Australia klokuge@gmail.com

E-learning • Use of ICT for learning – Off line Technologies – Web Technologies – Mobile TechnologiesSource:Elearning4schools.net

E-learning : Resource Development and Delivery Khan’s e-learning model, source: asianvu.com

Source: Khan, B. H. (2004, September-October). People, process and product continuum in e-learning: The e-learning P3 model. Educational Technology. Vol.44, No. 5. pp. 33-40.

Baldrige Excellence Education Model (BEEM) Source: Baldrige National Quality Program, 2008

Leadership • Guide and Sustain the Organization • Communicate • Encourage high performanceSource: www.flickr.com

Leadership • Organizational Governance • Legal and Ethical Behavior • Support Key CommunitiesSource:Elearning4schools.net

Strategy Development & Deployment • Strategy Development Processes • Strategic Objectives • Action Plan Development • Action Plan Deployment • Performance Projection

Student, Stakeholder Market Focus • Determination of : – Requirements – Satisfaction • Relationship buildingwww.automatedbuildings.com

Measurement, Analysis and KM• Performance measurement• Performance analysis, review and improvement• Management of Information Resources

Knowledge Managementhttp://www.kh-2.com/mediawiki-1.5.8/images/f/f9/Phrenology10.jpg

Workforce • Enrichment • Development • Engagement Assessment • Work force – Capability – Capacity – Climate

Process Management • Core competencies • Work process design • Emergency readiness • Work process: – Management – ImprovementSource: cad.auckland.ac.nz

Process ManagementSource: www.flickr.com

Results• Learning results

BEEM & Management of e-learning RDD Source: martonhouse.wordpress.com

Thank you!Kulari De Silva Lokuge

Use of baldrige education excellence model to evaluate 2012

by Kulari Lokuge on Sep 10, 2012

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