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Krish Sankaranarayanan MS, MBA, CPHQ
Senior Safety Officer, Tawam Hospital. UAE
Introduction-About me
•
•
•
•
•

Been in healthcare domain for over 24 years.
Triple Masters degree.
MS in Patient Safety Leadership from UOI- Chicago.
Certified Professional in Healthcare Quality (CPHQ)
Educational consultant- Canadian Healthcare
Association- Risk Management & CQI program
• Member Patient Safety Task Force- American Society
for Healthcare Risk Management
• 2009-Received $ 10,000 scholarship from IHI to attend
the Patient Safety Executive Development Program at
Boston.
• Noted regional and international speaker “Culture of
Safety” and “Disclosure of Medical Errors.”
Introduction-About me…Contd
• Membership
–
–
–
–
–

Member American College of Healthcare Executives
Member National Association of Healthcare Quality
Member American Society for Healthcare Risk Management
Member American Society of Professionals in Patient Safety
Vice President of the ACHE Middle East and North Africa Group

• Publication
–

–

–

Gurdeep S. Dhatt, Hassan Abu Damir, Steven Matarelli, Krishnan Sankaranarayanan, and
David M. James “Patient safety: patient identification wristband errors”. Clin Chem Lab Med.
2011 May;49(5):927-9. Epub 2011 Feb 3.
Krishnan Sankaranarayanan, Steven A. Matarelli, Hasrat Parkar, and Mamoon Abu Haltem
“From Blame to Fair and Just Culture: A Hospital in the Middle East Shifts Its Paradigm.”
PSQH. 2013 July/August; pg 30.
Krishnan Sankaranarayanan and Steven A. Matarelli, “Putting a SMILE on the Culture of
Safety frame work.” Arab Medical Hygiene 2013 October; pg 28
Pledge
Items for discussion

• Ice breaker
– Video: Capt. Chesley "Sully" Sullenberger

• Why is healthcare unsafe?
– Healthcare Associated Infections Definitions
– Facts and figures

• Tools & Techniques to prevent
Healthcare Associated Infections

2013-10-18

5
Ice- breaker

Capt. Chesley "Sully" Sullenberger- Video
2013-10-18

7
Hippocratic Oath

5th century BC -Physicians and other healthcare professionals swearing to
practice medicine honestly
Florence Nightingale -The founder of modern nursing

1863-“the very first requirement in a Hospital is that it should do the sick no
harm
Dr. Ernest Codman

1905 started "end result idea.“ Hospital standardization.
Doctors should follow up with all patients to assess the results of their treatment
and that the outcomes actively be made public.
How is it that aviation became safer than
healthcare ???
High Reliability Organizations

Zero compromise to safety
So……Why is healthcare unsafe?
The patients saw an average of 17.8 health
professionals during their hospitalization1
1Whitt

N, Harvey R, McLeod G, Child S. How many health professionals does a patient see during an average hospital stay? NZMJ 4
May 2007; Vol 120 No 1253
Healthcare Associated Infections- HAIs
Healthcare Associated Infection- Definition
• The World Health Organization
– Health care-associated infection (HCAI), also
referred to as "nosocomial" or "hospital" infection,
is an infection occurring in a patient during the
process of care in a hospital or other health care
facility which was not present or incubating at the
time of admission.

• Centers for Disease Control and Prevention
– Healthcare-associated infections (HAIs) are
infections that patients acquire during the course
of receiving treatment for other conditions within a
healthcare setting
FACTS And FIGURESU.S. Hospital-Acquired Infections
• HAIs are the fourth leading cause of death
in the USA.2
• 1.8 million patients suffer annually from carerelated infections.
• HAIs cause 99,000 deaths every year
• HAIs cost $3.1 billion dollars in excess
healthcare costs in acute care hospitals
alone.
• HAIs kill more people than AIDS, breast
cancer and auto accidents combined
2www.cdc.gov/ncidod/dhqp/healthDis.html
FACTS And FIGURES• 271 people died each day from healthcareassociated infections (HAIs) such as Methicillinresistant Staphylococcus aureus (MRSA) infections.
• Equivalent to one airline crash per day
World Health Organization

• WHO estimates that HAIs results in3
– Prolonged hospital stays
– Long-term disability
– Increased resistance of microorganisms to
antimicrobials
– Massive additional costs for health
systems
– High costs for patients and their family,
and
– Unnecessary deaths.
3http://www.who.int/gpsc/country_work/burden_hcai/en/
Healthcare Associated Infection- HAI

• Central line Associated Blood Stream
Infection- CLABSI
• Surgical Site Infection-SSI
• Cather Associated Urinary Tract
Infection-CAUTI
• Ventilator Associated Pneumonia -VAP
Dangerous environment
Spread of infection- Video
Tools & Techniques
To Prevent Healthcare Associated
Infections
Accreditation programs -Seeking gold standards
Patient Safety Goals
Technology support

Hand sanitizer dispenser

Sharps disposal box
Antimicrobial Stewardship

• Antibiotic stewardship refers to a set of
coordinated strategies to improve the
use of antimicrobial medications with
the goal of enhancing patient health
outcomes, reducing resistance to
antibiotics, and decreasing
unnecessary costs.
• The Infectious Diseases Society of America
(IDSA)
• http://www.antimicrobialstewardship.com/
Are these tools and techniques sufficient to
prevent & eliminate HAIs?
Building a Culture of Safety

2013-10-18

33
Johns Hopkins Medicine
Comprehensive Unit-based Safety Program (CUSP)

6-step safety program
Step 1: Safety Attitude Questionnaire (SAQ)
Step 2:Staff education on the Science of Safety
Step 3: 2-item Staff Safety Survey
▪ Please describe how you think the next patient in your unit/clinical area
will be harmed?
▪ Please describe what you think can be done to prevent or minimize this
harm?

Step 4: Executive Walk Rounds
Step 5:
a) Learning from defects
b) Improving teamwork and communication
Step 6 : Resurvey staff about Safety Culture (annually)
2013-10-18

34
Twelve CUSP units

2013-10-18

35
Culture linkages to Clinical, Operational & other
Outcomes4
•Wrong Site Surgeries
•Decubitus Ulcers
•Delays
•Bloodstream
Infections
•Post-Op Sepsis
•Post-Op Infections
•Post-Op Bleeding
•PE/DVT
•RN Turnover
•Absenteeism
•VAP
4Colla

•Burnout
•Unit size
•Communication
breakdowns
•Familiarity
•Spirituality

JB et al. 2005. “Measuring patient safety climate: a review of surveys.” Qual Saf Health Care, 14:364–366

36
HAI- Central Line Associated Blood Stream Infection
(CLABSI)

• CLABSI
– Attributable mortality: 9-25%5
– Attributable cost: $25,000-$45,0006
– Of patients who get a bloodstream infection
from having a central line, up to 1 in 4 die.7

• CMS Medicare and Medicaid no longer pays
hospital for CLABSI
5Dumont,

C. & Nesselrodt, D. 2012. Preventing CLABSI: Central line-associated bloodstream infections. Nursing2012, 6.
N, Weinhold D, Tong E, et al. Effect of healthcare-acquired infection on length of hospital stay and cost. Infect
Control Hosp Epidemiol 2007;28:280–292.
7CDC Vital Signs. Making healthcare safer: reducing bloodstream infections. March 2011. Available at:
http://www.cdc.gov/VitalSigns/Issues.html
6Graves
CLABSI Prevention Techniques5

1. Wash Hands Prior to Procedure
2. Use Maximal Barrier
Precautions
3. Clean Skin with Chlorhexidine
4. Remove Unnecessary Lines
5. Avoid Femoral Lines
5Dumont,

C. & Nesselrodt, D. 2012. Preventing CLABSI: Central line-associated bloodstream infections. Nursing2012, 6.
Lessons from aviation- Use of checklists
Central line insertion checklist
Central line maintenance checklist
Electronic Checklist
Other techniques
• Chlorhexidine Bathing

• Chlorhexidine Impregnated Sponges and
Antisepctic Coated Catherters.8
• Alcohol-impregnated disinfection caps

8Timsit

JF, Schwebel C, Bouadma L, et al. Chlorhexidine-impregnated sponges and less frequent dressing changes for prevention of
catheterrelated infections in critically ill adults: a randomized controlled trial. JAMA 2009;301:1231–1241
ICU -VAP & CLABSI
Ventilator Associated Pneumonia -ICU
Infections/1000 device days

20
18
16
14
12
10
8
6
4
2
0

ICU Average Rate for VAP Bundle
Compliance

17.3

5.5

4.2

5.3

2.3

2006

2007

2

2008

2009

2011

2010

1.8

2012

97
96
95
94
93
92
91
90
89
88

96

91

2011

Ventilator Associated …

ICU Average Rate for CVL Bundle Compliance

Infections/ 1000 device days

Central Line Associated Blood Stream
Infections - ICU
0.9
0.8
0.7
0.6
0.5
0.4
0.3
0.2
0.1
0

0.8
0.7

2012

93

94
92
90

0.5

88

86

86
84
82
2010

2011

2012

Rate/1000 device days

2011

2012
NICU -VAP & CLABSI

Ventilator Associated Pneumonia -NICU
1.2

7

6

1
0.8
0.6
0.3

0.2
0
0

Infections/1000 device days

Infections/1000 device days

1

0.4

Central Line Associated Blood Stream
Infections -NICU

6

5.9

5
3.6

4
3
2
1
0

2009

2010
year

2011

2009

2010
year

2011
Following High Risk Industry Model

Replicating the same for
CLBASI Free Days
NNU CLABSI Free Days

48
PICU CLABSI Free Days

49
ICU CLABSI Free Days

CUSP Team with the ICU Executive - COO

50
PICU & ICU- CLABSI Free Days
CLABSI- Conversation tool 9, 10
1.
2.
3.
4.
5.

What is the prevailing CLABSI rate in the unit?
What is the CLABSI rate goal for the unit?
Do providers routinely use head-to-toe drapes?
How many drapes were used to cover the patient from head -to-toe?
Does the unit have a guideline to remove femoral catheters as soon as
possible?
6. What is the level of compliance from providers?
7. Does the unit have guidelines to check on a daily basis whether lines can be
removed?
8. Does the unit have a central line insertion checklist? Do providers routinely
use the checklist?
9. Does the unit have a central line maintenance checklist? Do providers
routinely use the checklist?
10. When inserting a central line, do staff have access to line cart and
equipment’s that they need?
9Pronovost

PJ, Berenholtz SM, Needham DM. Translating evidence into practice: a model for large scale knowledge translation.
BMJ2008;337:963-5
10Tools for Reducing Central Line-Associated Blood Stream Infections. January 2012. Agency for Healthcare Research and
Quality, Rockville, MD. http://www.ahrq.gov/professionals/education/curriculum- tools/clabsitools/index.html
CLABSI- Conversation tool……contd

• To increase staff awareness
• To ensure staff active involvement
• To ensure conscientious implementation
“I Watch The Line” Campaign- Video
Opportunities for improvement
“I Watch The Line”- Campaign
• To increase staff awareness
• To ensure staff active involvement
• To ensure conscientious implementation
ICU

NNU

PICU

56
CLABSI Badge Competition
Discussions- Simple strategies
Simple strategies to prevent Healthcare Associated
Infections
• Strict hand hygiene before and after contact with
each patient or their environment
• Adequate hand hygiene facilities for staff and
patients
• A clean hospital environment and good hygiene
practice
• Isolation of patients in single rooms, when
necessary, to reduce the risk of infection
• Careful prescription of antimicrobial drugs
• Training on infection prevention and control for all
staff
Five moments of hand hygiene
Complete the pledge
Thank You

Email- ksankara@tawamhospital.ae Cell # 050 9211649

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Preventing “healthcare associated infections” -is it knowledge deficit or culture??? Let's Explore

  • 1. Krish Sankaranarayanan MS, MBA, CPHQ Senior Safety Officer, Tawam Hospital. UAE
  • 2. Introduction-About me • • • • • Been in healthcare domain for over 24 years. Triple Masters degree. MS in Patient Safety Leadership from UOI- Chicago. Certified Professional in Healthcare Quality (CPHQ) Educational consultant- Canadian Healthcare Association- Risk Management & CQI program • Member Patient Safety Task Force- American Society for Healthcare Risk Management • 2009-Received $ 10,000 scholarship from IHI to attend the Patient Safety Executive Development Program at Boston. • Noted regional and international speaker “Culture of Safety” and “Disclosure of Medical Errors.”
  • 3. Introduction-About me…Contd • Membership – – – – – Member American College of Healthcare Executives Member National Association of Healthcare Quality Member American Society for Healthcare Risk Management Member American Society of Professionals in Patient Safety Vice President of the ACHE Middle East and North Africa Group • Publication – – – Gurdeep S. Dhatt, Hassan Abu Damir, Steven Matarelli, Krishnan Sankaranarayanan, and David M. James “Patient safety: patient identification wristband errors”. Clin Chem Lab Med. 2011 May;49(5):927-9. Epub 2011 Feb 3. Krishnan Sankaranarayanan, Steven A. Matarelli, Hasrat Parkar, and Mamoon Abu Haltem “From Blame to Fair and Just Culture: A Hospital in the Middle East Shifts Its Paradigm.” PSQH. 2013 July/August; pg 30. Krishnan Sankaranarayanan and Steven A. Matarelli, “Putting a SMILE on the Culture of Safety frame work.” Arab Medical Hygiene 2013 October; pg 28
  • 5. Items for discussion • Ice breaker – Video: Capt. Chesley "Sully" Sullenberger • Why is healthcare unsafe? – Healthcare Associated Infections Definitions – Facts and figures • Tools & Techniques to prevent Healthcare Associated Infections 2013-10-18 5
  • 6. Ice- breaker Capt. Chesley "Sully" Sullenberger- Video
  • 8. Hippocratic Oath 5th century BC -Physicians and other healthcare professionals swearing to practice medicine honestly
  • 9. Florence Nightingale -The founder of modern nursing 1863-“the very first requirement in a Hospital is that it should do the sick no harm
  • 10. Dr. Ernest Codman 1905 started "end result idea.“ Hospital standardization. Doctors should follow up with all patients to assess the results of their treatment and that the outcomes actively be made public.
  • 11. How is it that aviation became safer than healthcare ???
  • 12.
  • 13. High Reliability Organizations Zero compromise to safety
  • 15.
  • 16. The patients saw an average of 17.8 health professionals during their hospitalization1 1Whitt N, Harvey R, McLeod G, Child S. How many health professionals does a patient see during an average hospital stay? NZMJ 4 May 2007; Vol 120 No 1253
  • 18. Healthcare Associated Infection- Definition • The World Health Organization – Health care-associated infection (HCAI), also referred to as "nosocomial" or "hospital" infection, is an infection occurring in a patient during the process of care in a hospital or other health care facility which was not present or incubating at the time of admission. • Centers for Disease Control and Prevention – Healthcare-associated infections (HAIs) are infections that patients acquire during the course of receiving treatment for other conditions within a healthcare setting
  • 19. FACTS And FIGURESU.S. Hospital-Acquired Infections • HAIs are the fourth leading cause of death in the USA.2 • 1.8 million patients suffer annually from carerelated infections. • HAIs cause 99,000 deaths every year • HAIs cost $3.1 billion dollars in excess healthcare costs in acute care hospitals alone. • HAIs kill more people than AIDS, breast cancer and auto accidents combined 2www.cdc.gov/ncidod/dhqp/healthDis.html
  • 20. FACTS And FIGURES• 271 people died each day from healthcareassociated infections (HAIs) such as Methicillinresistant Staphylococcus aureus (MRSA) infections. • Equivalent to one airline crash per day
  • 21. World Health Organization • WHO estimates that HAIs results in3 – Prolonged hospital stays – Long-term disability – Increased resistance of microorganisms to antimicrobials – Massive additional costs for health systems – High costs for patients and their family, and – Unnecessary deaths. 3http://www.who.int/gpsc/country_work/burden_hcai/en/
  • 22. Healthcare Associated Infection- HAI • Central line Associated Blood Stream Infection- CLABSI • Surgical Site Infection-SSI • Cather Associated Urinary Tract Infection-CAUTI • Ventilator Associated Pneumonia -VAP
  • 24.
  • 25. Tools & Techniques To Prevent Healthcare Associated Infections
  • 28.
  • 29.
  • 30. Technology support Hand sanitizer dispenser Sharps disposal box
  • 31. Antimicrobial Stewardship • Antibiotic stewardship refers to a set of coordinated strategies to improve the use of antimicrobial medications with the goal of enhancing patient health outcomes, reducing resistance to antibiotics, and decreasing unnecessary costs. • The Infectious Diseases Society of America (IDSA) • http://www.antimicrobialstewardship.com/
  • 32. Are these tools and techniques sufficient to prevent & eliminate HAIs?
  • 33. Building a Culture of Safety 2013-10-18 33
  • 34. Johns Hopkins Medicine Comprehensive Unit-based Safety Program (CUSP) 6-step safety program Step 1: Safety Attitude Questionnaire (SAQ) Step 2:Staff education on the Science of Safety Step 3: 2-item Staff Safety Survey ▪ Please describe how you think the next patient in your unit/clinical area will be harmed? ▪ Please describe what you think can be done to prevent or minimize this harm? Step 4: Executive Walk Rounds Step 5: a) Learning from defects b) Improving teamwork and communication Step 6 : Resurvey staff about Safety Culture (annually) 2013-10-18 34
  • 36. Culture linkages to Clinical, Operational & other Outcomes4 •Wrong Site Surgeries •Decubitus Ulcers •Delays •Bloodstream Infections •Post-Op Sepsis •Post-Op Infections •Post-Op Bleeding •PE/DVT •RN Turnover •Absenteeism •VAP 4Colla •Burnout •Unit size •Communication breakdowns •Familiarity •Spirituality JB et al. 2005. “Measuring patient safety climate: a review of surveys.” Qual Saf Health Care, 14:364–366 36
  • 37. HAI- Central Line Associated Blood Stream Infection (CLABSI) • CLABSI – Attributable mortality: 9-25%5 – Attributable cost: $25,000-$45,0006 – Of patients who get a bloodstream infection from having a central line, up to 1 in 4 die.7 • CMS Medicare and Medicaid no longer pays hospital for CLABSI 5Dumont, C. & Nesselrodt, D. 2012. Preventing CLABSI: Central line-associated bloodstream infections. Nursing2012, 6. N, Weinhold D, Tong E, et al. Effect of healthcare-acquired infection on length of hospital stay and cost. Infect Control Hosp Epidemiol 2007;28:280–292. 7CDC Vital Signs. Making healthcare safer: reducing bloodstream infections. March 2011. Available at: http://www.cdc.gov/VitalSigns/Issues.html 6Graves
  • 38. CLABSI Prevention Techniques5 1. Wash Hands Prior to Procedure 2. Use Maximal Barrier Precautions 3. Clean Skin with Chlorhexidine 4. Remove Unnecessary Lines 5. Avoid Femoral Lines 5Dumont, C. & Nesselrodt, D. 2012. Preventing CLABSI: Central line-associated bloodstream infections. Nursing2012, 6.
  • 39. Lessons from aviation- Use of checklists
  • 40.
  • 44. Other techniques • Chlorhexidine Bathing • Chlorhexidine Impregnated Sponges and Antisepctic Coated Catherters.8 • Alcohol-impregnated disinfection caps 8Timsit JF, Schwebel C, Bouadma L, et al. Chlorhexidine-impregnated sponges and less frequent dressing changes for prevention of catheterrelated infections in critically ill adults: a randomized controlled trial. JAMA 2009;301:1231–1241
  • 45. ICU -VAP & CLABSI Ventilator Associated Pneumonia -ICU Infections/1000 device days 20 18 16 14 12 10 8 6 4 2 0 ICU Average Rate for VAP Bundle Compliance 17.3 5.5 4.2 5.3 2.3 2006 2007 2 2008 2009 2011 2010 1.8 2012 97 96 95 94 93 92 91 90 89 88 96 91 2011 Ventilator Associated … ICU Average Rate for CVL Bundle Compliance Infections/ 1000 device days Central Line Associated Blood Stream Infections - ICU 0.9 0.8 0.7 0.6 0.5 0.4 0.3 0.2 0.1 0 0.8 0.7 2012 93 94 92 90 0.5 88 86 86 84 82 2010 2011 2012 Rate/1000 device days 2011 2012
  • 46. NICU -VAP & CLABSI Ventilator Associated Pneumonia -NICU 1.2 7 6 1 0.8 0.6 0.3 0.2 0 0 Infections/1000 device days Infections/1000 device days 1 0.4 Central Line Associated Blood Stream Infections -NICU 6 5.9 5 3.6 4 3 2 1 0 2009 2010 year 2011 2009 2010 year 2011
  • 47. Following High Risk Industry Model Replicating the same for CLBASI Free Days
  • 48. NNU CLABSI Free Days 48
  • 49. PICU CLABSI Free Days 49
  • 50. ICU CLABSI Free Days CUSP Team with the ICU Executive - COO 50
  • 51. PICU & ICU- CLABSI Free Days
  • 52. CLABSI- Conversation tool 9, 10 1. 2. 3. 4. 5. What is the prevailing CLABSI rate in the unit? What is the CLABSI rate goal for the unit? Do providers routinely use head-to-toe drapes? How many drapes were used to cover the patient from head -to-toe? Does the unit have a guideline to remove femoral catheters as soon as possible? 6. What is the level of compliance from providers? 7. Does the unit have guidelines to check on a daily basis whether lines can be removed? 8. Does the unit have a central line insertion checklist? Do providers routinely use the checklist? 9. Does the unit have a central line maintenance checklist? Do providers routinely use the checklist? 10. When inserting a central line, do staff have access to line cart and equipment’s that they need? 9Pronovost PJ, Berenholtz SM, Needham DM. Translating evidence into practice: a model for large scale knowledge translation. BMJ2008;337:963-5 10Tools for Reducing Central Line-Associated Blood Stream Infections. January 2012. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/education/curriculum- tools/clabsitools/index.html
  • 53. CLABSI- Conversation tool……contd • To increase staff awareness • To ensure staff active involvement • To ensure conscientious implementation
  • 54. “I Watch The Line” Campaign- Video
  • 55.
  • 56. Opportunities for improvement “I Watch The Line”- Campaign • To increase staff awareness • To ensure staff active involvement • To ensure conscientious implementation ICU NNU PICU 56
  • 59. Simple strategies to prevent Healthcare Associated Infections • Strict hand hygiene before and after contact with each patient or their environment • Adequate hand hygiene facilities for staff and patients • A clean hospital environment and good hygiene practice • Isolation of patients in single rooms, when necessary, to reduce the risk of infection • Careful prescription of antimicrobial drugs • Training on infection prevention and control for all staff
  • 60. Five moments of hand hygiene