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Crm in e commerce1

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Koushik Ravi
Koushik Ravi

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CRM IN E-COMMERCE 1 RAVIMOHAN
POINT –OF – ORDER CUSTOMER SUPPORT ISSUES ,[object Object],[object Object],[object Object]
POINT-OF-ORDER ISSUES ,[object Object],[object Object],[object Object],[object Object]
POINT-OF-ORDER PROCESS ,[object Object],[object Object],[object Object],[object Object],[object Object]
ENSURING A SMOOTH ORDERING PROCESS ,[object Object]
ENSURING A SMOOTH ORDERING PROCESS ,[object Object]
PROVIDING SELF-SERVICE TO YOUR CUSTOMERS ,[object Object],[object Object],[object Object]
COMPONENTS OF A WELL DESIGNED ORDERING PROCESS ,[object Object],[object Object],[object Object]
MAXIMISING THE ELECTRONIC SHOPPING CART ,[object Object],[object Object],[object Object],[object Object]
MAXIMISING THE ELECTRONIC SHOPPING CART CONTD ,[object Object],[object Object],[object Object],[object Object]
PROVIDING COMPLETE PRODUCT INFORMATION ,[object Object],[object Object],[object Object]
PROVIDING COMPLETE PRODUCT INFORMATION CONTD ,[object Object],[object Object],[object Object],[object Object]
PERSONALISING THE ORDERING PROCESS ,[object Object],[object Object]
EXPLOITING PREVIOUS ORDER HISTORY ,[object Object],[object Object],[object Object]
ALLOW CUSTOMERS TO “OWN YOUR WEBSITE” ,[object Object],[object Object],[object Object]
PERSONALISATION OF THE WEBSITE ,[object Object],[object Object],[object Object],[object Object]
PROVIDING AN INTUTIVE WEBSITE - NAVIGATION SCHEME ,[object Object],[object Object],[object Object]
KEEPING YOUR NAVIGATION SCHEME PRODUCT ORIENTED ,[object Object],[object Object],[object Object],[object Object]
KEEPING YOUR NAVIGATION SCHEME PRODUCT ORIENTED ,[object Object],[object Object],[object Object],[object Object]

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Crm in e commerce1

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