Green marketing a marketing practice with e-marketing


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Green marketing a marketing practice with e-marketing

  1. 1. West Bengal University of Technology associated Peter. F. Drucker Memorial 4th National Seminar on “Opportunities & Challenges of Contemporary & Innovative Management Practices” Green Marketing- A Marketing Practice with e-marketing. Author: Koushik Dutta Student- Bachelor of Business Administration (Honors) Centre for Management Studies- JISCE
  2. 2. What is Green Marketing?  Green marketing is environment friendly, sustainable and socially responsible marketing concept for making the world more green.  It includes  Eco-friendly Production  Marketing consumption  Disposals of products and services  Growing awareness of Global Warming, non-biodegradable solid waste and harmful impact of pollutants.
  3. 3. Objectives of Sales, Marketing & Green Marketing  Sales- Earning profit through huge selling.  Marketing- Earning profit through consumer satisfaction.  Green Marketing- Earning profit through improved environmental quality of the product or services with consumer satisfaction.
  4. 4. Objectives of Green Marketing  Improved environmental quality of products and services offering by the firm  Sustain in future as resources are limited but human demand is unlimited.  Customer Satisfaction- Due to high price of green products customer may switch to other company’s product, so company have to find the way to gain customer satisfaction.  Avoiding green marketing myopia to increase market share and profit.
  5. 5. Adoption of Green Marketing  Competition advantage  Companies are trying to offer new and innovative features which are eco- friendly to capture the market share.  Philip CFLs. ITC papers  Corporate responsibilities  Sometimes companies are also implement g-marketing strategies into their business for better sustainability in the long-run.  Nokia has introduced “Planet ke Rakhwaale” initiative to mobilize the recycling of old phones and its accessories.  Government pressure  Often companies are forced to implement green marketing strategies to save the environment.
  6. 6. Rules of Green Marketing  Marketers must aware about the environmental issues (like global warming, ozone layer depletion) and the way it will impact on people’s life.  Companies must make the customers feel the difference by being environment- friendly.  The marketers have to believe that by practicing green marketing, they will help the environment and the mankind.  Marketers have to make best possible efforts to ensure that the green products provide extra benefits to the customers with an affordable price.
  7. 7. Challenges of Green Marketing  Green products require renewable and recyclable material, which is costly.  Requires advanced technology, which needs huge investment in R & D.  Water treatment technology, which is also too costly.  Majority of the people are not aware of green products and its uses.  Majority of the consumers are not willing to pay a premium for green products.
  8. 8. Green Marketing Mix- 4Ps  Product  Ecological Products to save the environment.  Price  Price may be little higher for the green products but many target groups like LOHAS are willing to pay extra for green products.  Place  The choice of where and when to make a product available will have significant impact on the customers. Very few customers will go out of their way to buy green products.  Promotion  Quality ecological products needs certificate like ISO 14000 which can improve a firm’s image. Firms can give ads to make the people aware about the uses of eco-friendly products. And last but not least, ecological products will probably require special sales promotions.
  9. 9. Green Marketing - Packaging  Packaging  In previous products were general and were very easy to marketed, but now in case of ecological products, it becomes something different. It is very complicated to keep the product “green” for marketing. So now a days marketers and also scientists are trying to find out good packaging ideas for keeping “green” products “green”.  So Packaging can be treated as 5th P of green marketing.
  10. 10. Green Marketing Myopia by Theodore Levitt 1960 He laid emphasis on managing products rather than “meeting customer needs”. "Green Marketing" must satisfy two objectives- improved environmental quality and customer satisfaction. “Misjudging the use of technology, fixing of price of ecological products & services or anything related to the green strategies will treat as Green Marketing Myopia.”  The reasons behind GMM are-  Use of low quality product. (not environmentally safe)  Environment safely product but huge price due to uses of advanced technology which can convert Demand into Want.  Wrong uses of energy saving and recycling technology for sustain in the future.
  11. 11. Avoiding Green Marketing Myopia  Consumer value positioning  Design environmental products to perform as well as the alternatives.  Promote and deliver the consumer-desired value of environmental products to the target groups for huge selling.  Consumer Knowledge  Educate consumers with marketing messages that connect environmental product attributes with desired consumer value  Example: “pesticide-free produce is healthier”; “energy-efficiency saves money”; or “solar power is convenient”
  12. 12. Adoption of Green Marketing in India  Going Paperless: Indian Rail and Catering Tourism Corporation Limited  In Previous – caring physical ticket was mandatory.  In Present- caring physical ticket is optional. Passengers can show the ticket confirmation SMS sent by IRCTC or by any electronic gadgets like iPad, Smart Phones, Laptop etc.  Result- A statistical report shows that 3 lakh A4 sheets can be saved everyday (reported by IRCTC).  Wiki says 3 lakhs A4 paper = 51 trees.  TATA GROUP OF COMPANIES  Tata motors ltd. is setting up an eco-friendly showroom using natural material for its flooring and energy efficient lights.  The chain of Taj Hotel, is in the process of creating eco-rooms which have energy efficient mini bars, organic bed linen and napkins made up of recycled papers. The rooms will have CFL’s or LED’s.
  13. 13. Adoption of Green Marketing- World  Walt Disney World (WDW)  It has an extensive waste management program and infrastructure to make the environment more green and safe.  McDonald's  McDonald's restaurant's napkins, bags are made of recycled papers.  Coca-Cola pumped syrup directly from tank instead of plastic which saved $110 million/year.
  14. 14. e-Marketing – a eco-promotional tool  E-Marketing is used to make the promotion of products or services over the Internet through various internet medias like e-mail, Search Engine , Social Networking sites.  Internet marketing or e-marketing includes  Web marketing,  Online marketing,  Webvertising.
  15. 15. Types of e-marketing  Email Marketing  Email marketing is directly marketing a commercial message (ads, request business, or solicit sales or donations, and is meant to build loyalty, trust, or brand awareness.) to a group of people (potential or current customer) using electronic mail (email).  Sending bulk emails.  Social Media Marketing  Social media marketing refers to the process of gaining website traffic or attention through social media sites. Social media marketing programs usually center on efforts to create content that attracts attention and encourages readers to share it with their social networks.  Facebook, Twitter
  16. 16. Types of e-marketing  Referral Marketing  Referral marketing is a method of promoting products or services to new customers through referrals, usually word of mouth. Such referrals often happen spontaneously but businesses can influence this through appropriate strategies.  Amway, MLM business  Search Engine Marketing (SEM)  SEM involves the promotion of websites by increasing their visibility in search engine results pages (SERPs) through optimization (both on-page and off-page) as well as through advertising (paid placements, contextual advertising, and paid inclusions).  Google Ads, Clicksor Ads etc, Yahoo Ads.
  17. 17. Conclusion  Resources are “LIMITED”, but not our demand, its “UNLIMITED”.  Marketers must implement the strategies in such a way that can help to sustain in the long run.  As all of us fully dependent on environment, we should do something in-favor of the environment.  Last but not the least, our generation is not end of evolution. So we should think about the future generation.
  18. 18. Thank you very much & Have a nice day !