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Cloud Content Management
ECM in the Cloud
Shadrach White President | CEO
@shadrachwhite
Vision
• ECM as a set of principles applies in any
infrastructure scenario.
• Cloud provides a more secure and less
intens...
ECM Theory
• “E” Enterprise
• “CM” Adoption of a single repository for Content Management is a myth.
• The value of conten...
ECM in a Mobile World
• PC Sales are projected to continue to decline 7.6%
in 2013 over 2012.
• Tablet Sales are projected...
ECM Pivot
• Mature: The technology has been deployed
in most Fortune 1000 companies, Non-
profit, and Government entities....
ECM - Traditional
• Document Management
• Business Process Management
• Records Management
• Document Imaging
• Web Conten...
CCM - Collaboration
• File Sharing
• Document Authoring
• Social Business
• Voice | Video
• Polling | Ranking
• Like | Tre...
Scale & Access
• Cloud infrastructure and SaaS applications
scale quickly.
• Multi-Tenant Architecture
• Access to cloud a...
Cloud Market $131B*
• Disruption: Every corner of business is
being touched by emerging cloud
technologies and products.
•...
Market Comparison
ECM
CLOUD
0
10
20
30
40
50
60
70
80
90
100
1980
1990
2000
2010
2015
2020
ECM
CLOUD
• ECM Software
Market...
Gaps & Opportunities
• Integration
• Governance & Records Management
• Document Imaging
• Workflow
• Metadata Model
• eDis...
Case in Point
Legacy ECM SaaS eForms
SaaS
Collaboration
Marijuana Initiative
Background
• I-502 establishes precedent for growing,
processing, retailing and possessing
marijuana in the State of Washi...
Current State
MJ Unit Rollout
Process Description
• Workflow Packages created in Oracle.
• eForm Application package sent and WF
package placed in hold ...
Process Map
Form Design Process
Form Sample
License Number ______________________________
UBI Number _______________________________
Trade Name __________...
2
2
2
2
The Glue
• AIRLIFT®
• Hybrid Service Bus
• Connects Cloud to Legacy ECM
• Hadoop MapReduce
• Runs as an OnPremise or EC2 i...
Key Points
• Applications are born and remain digital
throughout the process.
• Existing legacy ECM solution leveraged.
• ...
2
What we are achieving
✦ Eliminate paper handling. - Or at least highly reduced.
✦ Modern, mobile workflow. - all documen...
Future State
• Replace Legacy ECM solution
• Cloud Workflow
• Cloud Storage
• Responsive UX Design
• Considerations: recor...
LS3
Applicant(s)
Scan Operator
DocuSign
Blank
Forms
Box
Signed
F o rm s
Image
Index L e t t e rs
Force.com
Workflow
Proces...
Offer Code 50% Off (
WKERLSE )
Release Date
November 22, 2013
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Ecm in the cloud

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ECM in the cloud

Global Directions 2013

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Transcript of "Ecm in the cloud"

  1. 1. Cloud Content Management ECM in the Cloud Shadrach White President | CEO @shadrachwhite
  2. 2. Vision • ECM as a set of principles applies in any infrastructure scenario. • Cloud provides a more secure and less intensive support apparatus. • Existing ECM solutions can be either migrated or become extended to the cloud.
  3. 3. ECM Theory • “E” Enterprise • “CM” Adoption of a single repository for Content Management is a myth. • The value of content diminishes after transactions are completed. • TCM – Transactional Content Management. • 18% have achieved enterprise wide adoption of DM/RM system. • 75% have multiple ECM systems. • Only 3% have turned off their Network File Shares, although 34% are keen to turn them off. • 61% reported that half of their content exists outside of legacy ECM, stored in LOB systems like ERP.
  4. 4. ECM in a Mobile World • PC Sales are projected to continue to decline 7.6% in 2013 over 2012. • Tablet Sales are projected to steadily increase, 2013 set for 69% over 2012. • Over half of those surveyed are comfortable with content being accessed on BYOD or company issued mobile devices. • Only 11% of ECM users have mobile access to content.
  5. 5. ECM Pivot • Mature: The technology has been deployed in most Fortune 1000 companies, Non- profit, and Government entities. • Consolidation: Largely completed but some companies . • Process Control: Most large deployments are very process and transaction centric. Insurance, Banking, Application Processing.
  6. 6. ECM - Traditional • Document Management • Business Process Management • Records Management • Document Imaging • Web Content Management • Digital Asset Management
  7. 7. CCM - Collaboration • File Sharing • Document Authoring • Social Business • Voice | Video • Polling | Ranking • Like | Trend
  8. 8. Scale & Access • Cloud infrastructure and SaaS applications scale quickly. • Multi-Tenant Architecture • Access to cloud apps is ubiquitous in a mobile environment. • Standard authentication models are available with SAML 2.0, OAuth and direct API.
  9. 9. Cloud Market $131B* • Disruption: Every corner of business is being touched by emerging cloud technologies and products. • Consumer Grade: It used to be that enterprise apps avoided a consumer style UX, that’s flipping 180%. • Growth: will be exponential as services continue to mature. *Gartner Study
  10. 10. Market Comparison ECM CLOUD 0 10 20 30 40 50 60 70 80 90 100 1980 1990 2000 2010 2015 2020 ECM CLOUD • ECM Software Market charted for $5.7B in 2015. • Cloud BPaaS / SaaS charted at $57B. $74B of market is Advertising, IaaS / PaaS. We don’t consider that part of the TAM for ECM.
  11. 11. Gaps & Opportunities • Integration • Governance & Records Management • Document Imaging • Workflow • Metadata Model • eDiscovery
  12. 12. Case in Point Legacy ECM SaaS eForms SaaS Collaboration
  13. 13. Marijuana Initiative
  14. 14. Background • I-502 establishes precedent for growing, processing, retailing and possessing marijuana in the State of Washington. • The State has legacy ECM and processes liquor licenses using Oracle. • Truly paperless application processing was desired as a future state.
  15. 15. Current State
  16. 16. MJ Unit Rollout
  17. 17. Process Description • Workflow Packages created in Oracle. • eForm Application package sent and WF package placed in hold queue. • Applicant completes eForm. • eForm injected into existing workflow package and routed to licensing specialist.
  18. 18. Process Map
  19. 19. Form Design Process
  20. 20. Form Sample License Number ______________________________ UBI Number _______________________________ Trade Name _______________________________ PO Box 43098, 3000 Pacific Ave. SE, Olympia WA 98504-3098, (360) 664-1600, www.liq.wa.gov LIQ1230 09/2013 Page 1 of 2 Start-Up Costs and Source of Funds Statement Please indicate the total estimated start-up costs for this business related to this application. $ Please indicate the sources of money you are contributing to this business related to this application. Additional sheets utilizing the same format may be attached if necessary 1. Savings/Checking/Investment Accounts: Bank/Institution name Name of account holder Account # $ Bank/Institution name Name of account holder Account # $ Bank/Institution name Name of account holder Account # $ 2. Loans from Banks/Mortgage Companies/Credit Cards, ETC: Bank/Company name Name of account holder Account # $ Bank/Company name Name of account holder Account # $ Bank/Company name Name of account holder Account # $ 3. Cash Borrowed, Gifted or Loaned from a Personal Source: Name Relationship $ Name Relationship $ Name Relationship $ Name Relationship $ 4. Sale of Property (explain the type of property, sale date and the property address for the sale of land): $ $
  21. 21. 2
  22. 22. 2
  23. 23. 2
  24. 24. 2
  25. 25. The Glue • AIRLIFT® • Hybrid Service Bus • Connects Cloud to Legacy ECM • Hadoop MapReduce • Runs as an OnPremise or EC2 instance
  26. 26. Key Points • Applications are born and remain digital throughout the process. • Existing legacy ECM solution leveraged. • New cloud eForms solution integrated. • IT becomes familiar with cloud apps as a stepping stone to a future state.
  27. 27. 2 What we are achieving ✦ Eliminate paper handling. - Or at least highly reduced. ✦ Modern, mobile workflow. - all documents are linked together. ✦ Readable documents. - no more handwritten documents. ✦ Get exactly what we want. - required fields! ✦ BONUS! Big data. - business analytics drives future licensing regs.
  28. 28. Future State • Replace Legacy ECM solution • Cloud Workflow • Cloud Storage • Responsive UX Design • Considerations: records management, managed metadata model, advanced search (boolean).
  29. 29. LS3 Applicant(s) Scan Operator DocuSign Blank Forms Box Signed F o rm s Image Index L e t t e rs Force.com Workflow Process B L S Recor d Enforcement Firewall BLS Feed Browser Email Browser Email HTTPS API HTTPS API
  30. 30. Offer Code 50% Off ( WKERLSE ) Release Date November 22, 2013
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