Toronto OLA super conference febr 3. 2012
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Toronto OLA super conference febr 3. 2012 Presentation Transcript

  • 1. Sketching Library Transformation – the public innovation spaceOLA Super Conference Toronto February 3rd 2012 Knud Schulz Citizens and Library Services
  • 2. Knud Schulz• Manager of the Main Library in Aarhus 25 years• Librarian and Master of Public Management• Mentor INELI (International Network of Emerging Library Innovators) Bill & Melinda Gates Foundation• Member of the client group Urban MediaSpace Aarhus• Daily work focus – transforming the Main Library to “Urban Mediaspace”• ksc@aarhus.dk• www.slideshare.net apx.300.000 sq.ft. incl. 190.000 sq.ft. library space Knud Schulz Citizens and Library Services
  • 3. .dkDenmarkpopulation 5.5 mill.5 regionsAarhuspopulation 300.000 Knud Schulz Citizens and Library Services
  • 4. Agenda• Danish strategy• The change• Reinventing the space – Transformation Lab• 4 section library activity model• If „library‟ is the answer what was the question?• New library space – Urban Mediaspace• Innovation with the users• partnership• Transformation Lab II• Continues innovation – ALE?• Next Library Conference 2013 Knud Schulz Citizens and Library Services
  • 5. The Change Ivar Moltke, CreateFrom Toinformation that can be found What can only beanywhere experienced at the librarySpace for media Space as a mediaOn-line On siteInformation MeaningFacts CredibilityMeeting information Meeting peopleKnowing ExperimentingVisitors Resource personNeutrality SensingSeriousness Sense of humour Knud SchulzArranged events Things that Citizens and Library Services happen
  • 6. The Knowledge Society• From libraries for books/medias - to libraries for man/human Knud Schulz Citizens and Library Services
  • 7. - A Danish Report 2010 Knud Schulz Citizens‟ and library service Aarhus
  • 8. Recommendations from the Report• Focus on (the visions in the report) – Danish Digital Library – The library of the knowledge society – Partnership Knud Schulz Citizens and Library Services
  • 9. Essential point “In the knowledge society the public library‟s efforts to further enlightenment, education and cultural activity is more important than ever before. Society‟s value creation is to an increasing extent based on the citizen‟s ability to transform information into knowledge and to use this knowledge to create new value. Due to increased competition, which is a result of the globalization, this value creation becomes even more essential.”Danish Agency for Libraries and Media 2010 Knud Schulz Citizens and Library Services
  • 10. The Danish Digital Library DDL• The committee recommends – the establishment of the Danish Digital Library – a common digital mediation to the Danes – apart from physical materials the library will be able to offer digital media such as films, games, music and literature – the user will moreover get access to new experiences, a digitized cultural heritage – networking with other users via social media – DDL will be a common access to the libraries on the Internet as well as contributing to the citizen meeting the library elsewhere on the Internet where this is relevant. Knud Schulz Citizens and Library Services
  • 11. DDL – 3 level architecture• Presentation level• Service level• Data levelopen source as a strategy Knud Schulz Citizens and Library Services
  • 12. Data level Knud SchulzCitizens and Library Services
  • 13. Service level Knud Schulz Citizens and Library Services
  • 14. Presentation level Knud SchulzCitizens and Library Services
  • 15. Knud SchulzCitizens and Library Services
  • 16. Transformation Lab• The entrance – the former place for controlling the users• 2-300 m2• New projects every 5-6 month• Bringing the traditional work fields of the library into the LAB• Developing new support of the users – depending on the room, the media, the connectivity and the competencies Knud Schulz Citizens and Library Services
  • 17. LiteratureLAB Knud Schulz Citizens and Library Services
  • 18. iFloor – interactivity between people• Social interactivity in the library space• User to user to staff• Interactivity depends on the body• communication through – Mobile – SMS – PC• Informal - Competition• Funny Knud Schulz Citizens and Library Services
  • 19. iFloor Knud SchulzCitizens and Library Services
  • 20. NewsLAB Knud SchulzCitizens and Library Services
  • 21. Robots• Eye catcher• Social interactivity• Communication inside and outside the library• Interactivity• Learning communication Knud Schulz Citizens and Library Services
  • 22. Knud SchulzCitizens and Library Services
  • 23. Teknomorfose - ExhibitionLAB Knud Schulz Citizens and Library Services
  • 24. The Square Knud Schulz Citizens and Library Services
  • 25. Knud SchulzCitizens and Library Services
  • 26. FictionLAB NewsLAB MusicLAB ExhibitionLAB DemocracyLAB The Square Knud SchulzCitizens and Library Services
  • 27. The strategy for changing • The need for rethinking the library • The need for a fusion between physical – virtual • Focus on development • Bringing new skills into the library • Promoting learning in the organization • Force users to dismiss the Knud Schulz as library brand book Citizens and Library Services
  • 28. The library as a space – in the future?• The building supports the needs of the users• The building interacts with the surroundings and environment• The building acts adaptively Knud Schulz Citizens and Library Services
  • 29. The ChangeFromTransactions – loans, search etc.Virtual PhysicalRelations – new services based on facilitating relational communication Knud Schulz Citizens and Library Services
  • 30. Logistic - the returning system - transactions Knud Schulz Citizens and Library Services
  • 31. Facilitating relations Knud Schulz Citizens and Library Services
  • 32. The Innovation Strategy“..to generate ideas is to be creative; to convert ideas to results is to be innovative. Being innovative in an organized and user-oriented fashion is the essential competitive parameter of the 21st century…”Steve Jobs, Apple inc. Knud Schulz Citizens and Library Services
  • 33. Users as focal point• Users are the potentiality of change• Users should be part of the ​innovation processes - from the creative phase to testing and realisation Knud Schulz Citizens and Library Services
  • 34. Userdriven process• From tradition to transcendence – the users deconstruct ”old knowledge” to create new sense Knud Schulz Citizens and Library Services
  • 35. Development Process Knud SchulzCitizens and Library Services
  • 36. Why the Children’s Interactive Library??1940 2005 Knud Schulz Citizens and Library Services
  • 37. Children’s participation • Users • Design sessions • Metaphorical starting points • Etnoraids Knud SchulzCitizens and Library Services
  • 38. The Children‟s Interactive Library – from project to prototype
  • 39. User driven innovation Knud SchulzCitizens and Library Services
  • 40. Subject Browsing - Story Surfer Knud Schulz Citizens and Library Services
  • 41. Interaction at the Table Knud Schulz Citizens and Library Services
  • 42. Local history - balloon voyage• Reading aloud original text containing local history• Old films converted to digital formats• RFID technology Knud Schulz Citizens and Library Services
  • 43. Modern library practice andstrategies – means that roles constantly change
  • 44. RethinkingDo we need to disintegrate the library before reconstructing it?The change in society and the way of living are creating new premises for the need of the libraryThe identity of the human beings are related to and depending on new ways of communicationThe digitalization means informations are in your pocket everywhere Knud Schulz Citizens and Library Services
  • 45. The Public Library of the Knowledge Society Reckognition/Experience Innovation EmpowermentD.Skot-Hansen Knud SchulzC.H. RasmussenH. Jochumsen Involvement/Engagement Citizens and Library Services
  • 46. The Public Library of the Knowledge Society Reckognition/Experience InnovationD.Skot-Hansen Knud SchulzC.H. Rasmussen Citizens and Library ServicesH. Jochumsen
  • 47. Inspiration space• The space for meaningful experiences that is to say experiences that move us• The space should open up to the irrational, emotional and chaotic by communicating a diversion of aesthetic experiences.• This can happen through storytelling or other artistic expressions within all kinds of media, cultural forms and genres.• The inspiration space should make the user want to move beyond the usual choices and to come back.• The library space in itself may also be an experience and work as a stage for events and cultural arrangements.• The inspiration space especially supports realisation (cognition)/experience and innovation. Knud Schulz Citizens and Library Services
  • 48. individual concentration Knud SchulzCitizens and Library Services
  • 49. Music Knud Schulz Citizens and Library Services
  • 50. digital media Knud Schulz Citizens and Library Services
  • 51. Inspiration Knud Schulz Citizens and Library Services
  • 52. events Knud Schulz Citizens and Library Services
  • 53. appearance Knud Schulz Citizens and Library Services
  • 54. book clubs Knud Schulz Citizens and Library Services
  • 55. picture book Knud Schulz Citizens and Library Services
  • 56. reading aloud Knud Schulz Citizens and Library Services
  • 57. staging Knud Schulz Citizens and Library Services
  • 58. The Public Library of the Knowledge Society Reckognition/Experience EmpowermentD.Skot-Hansen Knud SchulzC.H. Rasmussen Citizens and Library ServicesH. Jochumsen
  • 59. Learning space• Space where children, young people and adults can experience and explore the world and thus strengthen their competences and possibilities through free and easy access to information and knowledge• Learning is seen as a dialogue oriented process that is based on the users‟ own experiences and their wishes to define their own learning needs• Often takes place in informal settings which do not have learning as the goal – learning happens through play, music and many other activities• Should meet the needs of especially young people for a more experience oriented learning through the development of playful, interactive and social learning methods.• Learning is strengthened through the use of homework cafes, study places, open courses and experiment areas.• The learning space especially supports realisation (cognition)/experience and empowerment. Knud Schulz Citizens and Library Services
  • 60. teaching Knud Schulz Citizens and Library Services
  • 61. courses Knud Schulz Citizens and Library Services
  • 62. informal learning Knud Schulz Citizens and Library Services
  • 63. consultations Knud Schulz Citizens and Library Services
  • 64. one to one Knud Schulz Citizens and Library Services
  • 65. homework cafe Knud Schulz Citizens and Library Services
  • 66. guidance Knud SchulzCitizens and Library Services
  • 67. access to knowledge Knud Schulz Citizens and Library Services
  • 68. selfservice Knud Schulz Citizens and Library Services
  • 69. The Public Library of the Knowledge Society EmpowermenD.Skot-Hansen Knud SchulzC.H. RasmussenH. Jochumsen Involvement/Engagement Citizens and Library Services
  • 70. Meeting space• An open, public space where citizens as a third space between home and work can meet others who are both as themselves and different from themselves• Arenaes, where you can meet other people with different interests and values and encounter opinions that challenge you through discussions and debate, are necessary• In the meeting space both non-committal, random encounters can take place through lounge décor with newspapers and café atmosphere as well as more organised meetings• This can take place both live and on the Internet in chatgroups, blogs or other social media.• The meeting space especially supports empowerment and engagement Knud Schulz Citizens and Library Services
  • 71. meetings Knud Schulz Citizens and Library Services
  • 72. lectures Knud Schulz Citizens and Library Services
  • 73. discussions Knud Schulz Citizens and Library Services
  • 74. debates Knud Schulz Citizens and Library Services
  • 75. politics Knud Schulz Citizens and Library Services
  • 76. being together Knud Schulz Citizens and Library Services
  • 77. The Public Library of the Knowledge Society InnovationD.Skot-Hansen Knud SchulzC.H. RasmussenH. Jochumsen Involvement/Engagement Citizens and Library Services
  • 78. Performative space• Users can interact with others for inspiration to create new creative expressions in the encounter with art and culture• Users can get access to tools that support their creative expressions through interactive games and writing-, sound- and video-workshops• The users can also get support in their creative expressions through workshops with professional artists, designers, multimedia developers etc.• Can act as a platform for communication by publishing and distributing the work and products of the users and by giving access to stages where users can perform and express themselves.• The performative space especially supports engagement and innovation. Knud Schulz Citizens and Library Services
  • 79. writing workshops Knud Schulz Citizens and Library Services
  • 80. experiment Knud Schulz Citizens and Library Services
  • 81. edutainment Knud Schulz Citizens and Library Services
  • 82. Workshops Knud Schulz Citizens and Library Services
  • 83. playing Knud Schulz Citizens and Library Services
  • 84. gaming Knud Schulz Citizens and Library Services
  • 85. gaming Knud Schulz Citizens and Library Services
  • 86. Use the model on your services• Place your services in the model• Discuss new possibilities• Decide the future activities• Lookup - involving partners Knud Schulz Citizens and Library Services
  • 87. The Library• as a place/spot• as a space• as a relation Knud Schulz Citizens and Library Services
  • 88. Urban Mediaspace- rethinking library and space Knud Schulz Citizens and Library Services
  • 89. The Vision • A unique space for co- operation • A place for dialogue, knowledge, ideas and inspiration • An open and informal learning space • A unique place for children People is key factor Knud SchulzCitizens and Library Services
  • 90. The Multimedia House– a building of many talents An attractive building of international quality • A new main library • Citizens’ Services • Partners and networks Total area: 300.000 sq.ft. incl. 100.000 sq.ft.optional (partners renting) 800 meters harbour front 1000 car parking, tramp stop Light-rail stop Funding app. 320 mill. CAN$ Opening 2014/2015 Knud Schulz Citizens and Library Services
  • 91. Today Knud SchulzCitizens and Library Services
  • 92. 2015 2014Client: City of AarhusPartner: Realdania, Realdania BygClient Advisor: Rambøll DKArchitects: schmidt hammer lassen architectsCo-advisers: Arkitekt Kristine Jensens Tegnestue Knud Schulzand Alectia A/S ServicesCitizens and Library
  • 93. partnership Knud SchulzCitizens and Library Services
  • 94. Knud SchulzCitizens and Library Services
  • 95. Knud SchulzCitizens and Library Services
  • 96. Knud SchulzCitizens and Library Services
  • 97. Knud SchulzCitizens and Library Services
  • 98. Knud SchulzCitizens and Library Services
  • 99. Knud SchulzCitizens and Library Services
  • 100. Knud SchulzCitizens and Library Services
  • 101. Whypartnerships? Lack of resources and competences in libraries Knowledge, inspiration from others Need of diversity, quality, research in service production Communication and marketing New ambassadors Knud Schulz Citizens and Library Services
  • 102. ExamplesStrategic Partnerships Mapping the network Partnership clusters Knud Schulz Citizens and Library Services
  • 103. Partnership clusters - examples• Children and Families Children theatres, culture institutions, Centre for Playware, Alexandra Institute, Centre for Pervasive Computing, public schools• Knowledge and Learning Universities, educational institutions, free adult education, Homework help organisations, NGO‟s• Fiction Publishers, author organisations, reading clubs, author schools, writing workshops, poetry clubs, free adult education , news media• Mindspot Public Schools, High Schools, youth organisations and clubs, festivals Knud Schulz Citizens and Library Services
  • 104. Whats next? Knud Schulz Citizens and Library Services
  • 105. Transformation Lab II Knud Schulz Citizens and Library Services
  • 106. Stageing Urban Mediaspace• Create an illusion of the building under construction• Walk in the 3D model• Setting the stage for tests, user operated services, innovations, new designs, incl. elements to be used in the new building• Involve the users in the work• Prepare the citizens• Prepare the staff• Brand the new library Knud Schulz Citizens and Library Services
  • 107. What is the concept of the new Library• Transform the library from the brand of a building housing books• to a building supporting and interacting with userneeds Knud Schulz Citizens and Library Services
  • 108. Summing up• Merge technology, space and competencies• Involve the users in the innovation• Make partnerships competencies and a broader ownership of the library• Tell new stories about the library brand• Innovate your libraries or die Knud Schulz Citizens and Library Services
  • 109. ALE• Academy of Library Experience• Innovators in residence• 1 week up to 1 month in residence in Aarhus• Work on an innovative idea with the partners and use the Transformation Lab• Create with citizen and share experience Just an idea ? Knud Schulz Citizens and Library Services
  • 110. Knud SchulzCitizens and Library Services
  • 111. We can do it• Can Libraries spark Innovation? – Yes we can• Let‟s light up our potentialsThank you for listening Knud Schulz Citizens and Library Services