COMMUNICATION SKILLS ARE VITAL IN ESTABLISHINGTRUST, GOODWILL AND SUCCESS IN RURAL BASEDPROJECTS                     OUTLI...
INTRODUCTIONThe world has changed greatly over the last three decadesGovernments look for new ways to work together with s...
THE PASTInteractions amongst stakeholders were minimalDecisions were mostly made by National Governments &  companiesLando...
THE PRESENTLand users use the most influential meansMoney is their powerLand users bypass local people and deal directly w...
THE PRESENT (cont *)The current trend:•   Most negotiations & agreements are dealt with the National Government•   Taxes a...
WHAT CAN LAND USERS DO? Must try to understand the nature of their venturesMust identify groups to be affectedMust establi...
Land users dos [cont]Williams in Century project-Queensland- “Subject to broad community support”Need to modify agreement ...
Land users dos [cont]Use liaison officers to deal with people in initial stagesShould not only worry about being successfu...
WHAT CAN GOVERNMENTS DO?Work closely with local people before committing itself to any projectSet up rules to regulate ope...
WHAT CAN GOVERNMENT & NGOS DO?Aim to acquaint themselves with National Occupational Standards  (NOSS) via NATTB•   Provide...
WHAT CAN UNIVERSITIES DO?Educate local people in communicating effectivelyOffer professional programs to help communicate ...
Diploma in Tech in C4D [cont*]                                    Year 2Sem 1                                 Sem 2Reporti...
Bachelor in Tech in C4D [cont*]                               Year 3 Sem 1                            Sem 2 Writing a Rese...
Bachelor in Tech in C4D [cont*]                             Year 4Sem 1                             Sem 2Industrial Traini...
WHAT CAN UNIVERSITIES DO? [cont*]Educate people in communicating science and technologyGraduate Certificate in Communicati...
WHAT CAN UNIVERSITIES DO? [CONT*]Help set up institutions of solving problems at Local Level  GovernmentsProvide regular s...
CONCLUSION / RECOMMENDATIONSPNG is a land of the unexpected and this is no joke. It is full of unpredictabilities and  thi...
Conclusions / recommendations [cont]2. Training and capacity building for communityi)     Local people can be rich source ...
Conclusion/ recommendations [cont *]3. Provision of news media outletsa)   Governments to provide the following:     i) ra...
Good communication, healthy consultation and synergisticcooperation will be the essence of successes in the worldover tomo...
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COMMUNICATION SKILLS ARE VITAL IN ESTABLISHING TRUST, GOODWILL AND SUCCESS IN RURAL BASED PROJECTS, By Justin Kehatsin

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Presentation For the Science for Impact- Building The Critical Mass. Workshop Facilitated by CTA and Jointly Organized by UNRE, NARI and USP School of Agriculture and Food Technology, Samoa

Theme 4. Communication, Consultation and Cooperation.

Justin Kehatsin from the PNG University of Technology’s Department of Language and Communications gave a presentation on communicating science for development. This is a major theme of his Department, emphasizing the critical need for agricultural practitioners to learn and find ways to communicate with farmers and their communities in meaningful and empowering ways to effect innovative development. He stated that communication skills are vital in establishing trust, goodwill and success in rural based projects and outlined the responsibilities of land users, governments, NGCs and universities. The university offers a two year Diploma of Technology in Communication for Development with another two year extension for a Bachelor in Technology degree. The Department also now administers and offers the modular Graduate Certificate in Communicating Science and Technology which has been tried, tested and proven useful in PNG.

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COMMUNICATION SKILLS ARE VITAL IN ESTABLISHING TRUST, GOODWILL AND SUCCESS IN RURAL BASED PROJECTS, By Justin Kehatsin

  1. 1. COMMUNICATION SKILLS ARE VITAL IN ESTABLISHINGTRUST, GOODWILL AND SUCCESS IN RURAL BASEDPROJECTS OUTLINE INTRODUCTION THE PAST THE PRESENT WHAT CAN LAND USERS DO? WHAT CAN GOVERNMENTS DO? WHAT CAN GOVERNMENT & NGOS DO? WHAT CAN UNIVERSITIES DO? CONCLUSION / RECOMMENDATIONS
  2. 2. INTRODUCTIONThe world has changed greatly over the last three decadesGovernments look for new ways to work together with stakeholdersDecentralization is the way forwardSocial impacts in 80’s ignored while 90’s was the period of awakening & learning while this new century is a period of implementationThere is a need to find a Pacific way to do things collaboratively ++
  3. 3. THE PASTInteractions amongst stakeholders were minimalDecisions were mostly made by National Governments & companiesLandowners were usually pushed asideInputs usually came from self centered individuals / politiciansIndividuals & politicians were mere rubber stamps ++
  4. 4. THE PRESENTLand users use the most influential meansMoney is their powerLand users bypass local people and deal directly with National GovernmentNational Government have often isolated landownersLocal people have no part in consultations ++
  5. 5. THE PRESENT (cont *)The current trend:• Most negotiations & agreements are dealt with the National Government• Taxes and royalties are paid to government & govt instituted corporate bodies• Compensations are individually focused• In-House services dedicated to land users• Training dedicated to needs of land users• Employment are filled by outsiders• Inputs are sourced from outsiders ++
  6. 6. WHAT CAN LAND USERS DO? Must try to understand the nature of their venturesMust identify groups to be affectedMust establish a process of meaningful public involvementMust collect factual information about people and their needs-social mappingMust inform people about their operations & on a continuous basiseg. Moramoro- operations cannot occur unless community is supportive of operation. Support is achieved through the process of discussion, negotiation and consultation ++
  7. 7. Land users dos [cont]Williams in Century project-Queensland- “Subject to broad community support”Need to modify agreement to accommodate any realized genuine changes Loney & Sheldon- involve community early in discussion-”process speeds up success”Discuss matters in a common languageUse local vernacular to boost local peopleDean Wells in James Cook Uni- spoke in Malay to Malaysian audience & Kevin Rud spoke Chinese to Chinese audience in ChinaCommunicate with local people more effectively & compassionatelyLoney & Sheldon- “ Time and energy spent building a bank account of goodwill on a daily basis can be a valuable asset to draw on in times of crisis”. ++
  8. 8. Land users dos [cont]Use liaison officers to deal with people in initial stagesShould not only worry about being successful, they should also be socially responsibleMust strive for a win/win outcomeRespect traditional rights and cultural self-determinationDevelop community profileDevelop a high level of empathyMust be honest in communication ++
  9. 9. WHAT CAN GOVERNMENTS DO?Work closely with local people before committing itself to any projectSet up rules to regulate operations and to ensure information sharing and consultation can take place in a practical and orderly fashionRequire project design to deal with social and environmental impactsMake sure communities have good access to feasibility studies prior to operationMake sure people understand the cons & pros of operationsListen to people also and not land users only ++
  10. 10. WHAT CAN GOVERNMENT & NGOS DO?Aim to acquaint themselves with National Occupational Standards (NOSS) via NATTB• Provides benchmarks for training courses and issuing of qualifications• Provides benchmarks for assessment of skills and knowledge• Clarify work organizations and allow for developing of job descriptions• Recognizing existing skills and knowledge held by people in both formal and informal employment• Identifying training needs ++
  11. 11. WHAT CAN UNIVERSITIES DO?Educate local people in communicating effectivelyOffer professional programs to help communicate development issuesCommunication For Development ProgramDiploma of Technology in Communication For Development Year 1Sem 1 Sem 2Study Skills Reading & Writing SkillsIntroduction to Business PNG Languages & CommunicationMelanesian Society & Policy Introduction to information TechnologyIntroduction to Law Rural SociologyEnvironmental Studies Principles of ManagementIntroduction to Communication Tech Rural Valuation
  12. 12. Diploma in Tech in C4D [cont*] Year 2Sem 1 Sem 2Reporting & Writing for Media FieldworkConflict Resolution /Nego. Skills Communication in WorkplaceCritical Thinking Principles of Translation & interpretTraining, Law & Education & Society Public & Community RelationsIntroduction to and Stud Landownership DisputeMathematics for Communication Human Resource Management Forestry, Forest Policy & economics
  13. 13. Bachelor in Tech in C4D [cont*] Year 3 Sem 1 Sem 2 Writing a Research Paper Social Change Develop Com & Com Devel Communication & Media Studies Environmental & Socio Impact Monit Communicating Develop Strategies Social Mapping Crime & Development Technology & Society Statistics for communication Development Studies Mining Techniques & Mining Economics
  14. 14. Bachelor in Tech in C4D [cont*] Year 4Sem 1 Sem 2Industrial Training Writing Project Proposals Dissertation, Commu. in Resource development Administrative Law
  15. 15. WHAT CAN UNIVERSITIES DO? [cont*]Educate people in communicating science and technologyGraduate Certificate in Communicating Science and TechnologyModule1 Communicating with AdultsModule 2 Language of Science & TechnologyModule 3 Communication of Science and Technology in CommunityModule 4 Writing Scientific ReportsModule 5 Transforming Information to knowledgeModule 6 Advanced Roles for ScientistsModule 7 Directed product development
  16. 16. WHAT CAN UNIVERSITIES DO? [CONT*]Help set up institutions of solving problems at Local Level GovernmentsProvide regular short coursesConnect with industry & local communities as part of their networking ++
  17. 17. CONCLUSION / RECOMMENDATIONSPNG is a land of the unexpected and this is no joke. It is full of unpredictabilities and this alone is cause for immediate action to be taken by all people in order to instil trust, goodwill, harmony and success to our people in rural communities.Communication no doubt is the main ingredient that can unlock problems we face today. Understanding and working collaboratively goes a long way to establishing good productive organizations in communities.It would be most ideal if we considered the following ideas.1. Maintaining a meaningful consultation process i) consultation is the cornerstone to sustain development ii) meaningful consultation process closes the knowledge and capabilities gap between all stakeholders iii) helps build trust, goodwill , respect and success iv) opens room for explanation of operation v) can avoid creation of false expectations
  18. 18. Conclusions / recommendations [cont]2. Training and capacity building for communityi) Local people can be rich source of trainingii) Development of new skills and capabilities to benefit all stakeholdersiii) Land users must work with governments and communities to develop partnershipiv) Land users to offer help and expertise to support training institutions in local areasv) Land users can contribute to communities by outsourcing different tasks to be provided by communitiesvi) Land users can help communities build their independent business bases ## National Occupational Skills standards
  19. 19. Conclusion/ recommendations [cont *]3. Provision of news media outletsa) Governments to provide the following: i) radio stations ii) newspapers iii) television iv) telephonesb) Land users to provide the following: i) internet services ii) telephones iii) bulletin magazines iv) brochures / pamphlets
  20. 20. Good communication, healthy consultation and synergisticcooperation will be the essence of successes in the worldover tomorrow THE END & THANK YOU FOR YOUR ATTENTION

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