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Law Firm Knowledge Management
Law Firm Knowledge Management
Law Firm Knowledge Management
Law Firm Knowledge Management
Law Firm Knowledge Management
Law Firm Knowledge Management
Law Firm Knowledge Management
Law Firm Knowledge Management
Law Firm Knowledge Management
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Law Firm Knowledge Management

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  • 1. Knowledge Management in Law Firms Barriers and Strategies
  • 2. Law Firms
  • 3. Law Firms
  • 4. Barriers at the Firm <ul><li>Don’t fix if it ain’t broke </li></ul><ul><ul><li>Billable hours </li></ul></ul><ul><ul><li>KM = IT </li></ul></ul><ul><ul><li>Law firm Culture </li></ul></ul><ul><ul><li>How would KM add value to the firm? </li></ul></ul>
  • 5. Law Firm Economics
  • 6. Law Firm Culture
  • 7. Strategies for Success <ul><li>Change the basis of charging clients </li></ul><ul><ul><ul><ul><ul><li>Increase hourly rate </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>Fixed price </li></ul></ul></ul></ul></ul><ul><li>Increase efficiency of non-billable tasks </li></ul><ul><ul><ul><ul><ul><li>Reduce need for support services </li></ul></ul></ul></ul></ul>
  • 8. Strategies for Success <ul><li>To change the culture…. </li></ul><ul><ul><ul><ul><ul><li>Understand the power of language </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>Base your case on authorities </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>Be open to criticisms </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>Partners must champion the project </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>Involve lawyers in decision making </li></ul></ul></ul></ul></ul>
  • 9. The New Law Firm

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