SAP Healthcare Solutions
for Indian Public Sector
Health and Healthcare
What role does a state play
 Heath is not just the absence of disease. Good Health confers on a per...
Agenda
 Challenges of Healthcare Sector in India
 Generic
 Public Sector Specific
 IT Solutions required for Public Se...
Industry Outlook
Healthcare Industry in India
 Indian healthcare is envisaged to
grow from a $65 billion industry
current...
Healthcare Challenges
Healthcare Providers in India
SAP Healthcare Solutions for Indian Public Sector | www.klouddata.com
...
Healthcare Challenges
Public Sector Healthcare
 Inaccessible locations
 Shortage of skilled resources
 Treatment withou...
IT Requirement
Public Sector Healthcare
 Financial Management
 Inventory Management
 Human Capital Management
 Scheme ...
Public Sector Healthcare
Structure – As Is
SAP Healthcare Solutions for Indian Public Sector | www.klouddata.com
State HQ
...
Public Sector Healthcare
IT Requirements & SAP Solutions
SAP Healthcare Solutions for Indian Public Sector | www.klouddata...
Public Sector Healthcare
IT Requirements & SAP Solutions
SAP Healthcare Solutions for Indian Public Sector | www.klouddata...
SAP Solutions
SAP Solutions to meet business challenges
SAP Healthcare Solutions for Indian Public Sector | www.klouddata....
Accounting & Logistics Solution Localized by KloudData
SAP Healthcare Solutions for Indian Public Sector | www.klouddata.c...
Why KloudData
About KloudData
SAP Healthcare Solutions for Indian Public Sector | www.klouddata.com
Specialized Solution p...
KloudData Services
SAP Healthcare Solutions for Indian Public Sector | www.klouddata.com
Three core pillars of our offerin...
Special Focus on Healthcare
SAP Healthcare Solutions for Indian Public Sector | www.klouddata.com
SAP Business All-in-One
...
KloudData Capabilities
SAP Healthcare Solutions for Indian Public Sector | www.klouddata.com
KloudData Healthcare Practice...
mobile-Med Records (mMR) is an extensive & secure solution that can seamlessly
integrate with any existing Hospital Inform...
 Simple, usable, real-time info at incredible speeds to
help respond to emergencies from
anywhere, anytime
 Like never-b...
SAP Healthcare Solutions for Indian Public Sector | www.klouddata.com
Contact Us :
Ankur C Das
“Evolveware”
1st & 2nd Floo...
How to Tackle Challanges of Indian Public Sector Healthcare System with SAP Healthcare Solutions
How to Tackle Challanges of Indian Public Sector Healthcare System with SAP Healthcare Solutions
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How to Tackle Challanges of Indian Public Sector Healthcare System with SAP Healthcare Solutions

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Changing the Future of Healthcare Through the Power of Innovation. Mr Tushar Sakhalkar explaining "How healthcare industry can deliver better care and improve overall efficiency by integrating SAP solutions for running operations- @ SAP Forum for public services Delhi Aug 2013 - How SAP integrates best practices in Health care.

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How to Tackle Challanges of Indian Public Sector Healthcare System with SAP Healthcare Solutions

  1. 1. SAP Healthcare Solutions for Indian Public Sector
  2. 2. Health and Healthcare What role does a state play  Heath is not just the absence of disease. Good Health confers on a person or groups freedom from illness - and the ability to realize one's potential. Health is therefore best understood as the indispensable basis for defining a person's sense of well being.  Health care covers not merely medical care but also all aspects of preventive care too. Nor can it be limited to care rendered by or financed out of public expenditure- within the government sector alone but must include incentives and disincentives for self care and care paid for by private citizens to get over ill health. *Healthcare in India – Vision 2020 by R. Srinivasan SAP Healthcare Solutions for Indian Public Sector | www.klouddata.com 2 Ideal Healthcare System  Universal access, access to an adequate level and access without excessive burden  Fair distribution of financial costs for access, fair distribution of burden in rationing care and capacity and a constant search for improvement to a more just system  Training providers for competence empathy and accountability, pursuit of quality care and cost effective use of the results of relevant research  Special attention to vulnerable groups such a children, women, disabled and the aged
  3. 3. Agenda  Challenges of Healthcare Sector in India  Generic  Public Sector Specific  IT Solutions required for Public Sector Healthcare  Structure of Public Sector Healthcare  SAP Solutions for Healthcare  Solutions to cover all Public Sector Healthcare needs  Healthcare specific solutions Why KloudData  Generic capabilities, experience  Healthcare specific experience & capabilities  Experience of KloudData SAP Healthcare Solutions for Indian Public Sector | www.klouddata.com
  4. 4. Industry Outlook Healthcare Industry in India  Indian healthcare is envisaged to grow from a $65 billion industry currently to $100 billion by 2015. The expansion of healthcare primarily through extensive insurance coverage, which could move up to 75% from the current 25%*  Lack of Technology Enablement  Low Doctor-patient ratio  Bed density still way below both global and WHO benchmarks.**  Workforce issues - Inadequate workforce, High employee turnover  Rising demand from the growing middle-class in India’s large cities is fuelling growth in private sector healthcare***  Spiraling Costs due to aging populations, astonishing but expensive advances in diagnosing and treating diseases & the explosive growth of densely crowded megacities  Regulatory Environment only partially defined but holistic regulatory framework lacking  Public Private collaboration still evolving*  Unequitable distribution of funds and budget  Continued domination of out of pocket expenses in healthcare spending* *McKinsey and Co.’s India Healthcare: Inspiring Possibilities, Challenging Journey report. ** World Health Organization (WHO) *** Gartner Research SAP Healthcare Solutions for Indian Public Sector | www.klouddata.com
  5. 5. Healthcare Challenges Healthcare Providers in India SAP Healthcare Solutions for Indian Public Sector | www.klouddata.com  Eliminate errors in medical treatment  Improve availability & visibility of hospital materials  Real time visibility of patients, cases and health records  Reduce inventory levels & material wastages  Better planning of workforce – Workload, Rosters & Turnover  Better maintenance & MTBF (Mean Time Between Failures) for critical medical equipment
  6. 6. Healthcare Challenges Public Sector Healthcare  Inaccessible locations  Shortage of skilled resources  Treatment without side effects  Inability to adopt to changing healthcare delivery models  Analysis of available data for better policy & decision making  Lack of information  Equitable distribution of budgetary allocations  Monitoring of budget spend  Geographical migration of patients  Inability to meet expectations of patients  Silo view on healthcare  Inefficient health processes  Specific Requirements of Healthcare providers SAP Healthcare Solutions for Indian Public Sector | www.klouddata.com
  7. 7. IT Requirement Public Sector Healthcare  Financial Management  Inventory Management  Human Capital Management  Scheme Management  License Management  Patient Management  Electronic Medical Records (EMR)  Grievance Redress  Right To Information  Patients & Medical Staff Portal  SMS Interface  Analysis & Dashboards for decision & policy making  Interface with existing ERPs (for Captive Hospitals) SAP Healthcare Solutions for Indian Public Sector | www.klouddata.com
  8. 8. Public Sector Healthcare Structure – As Is SAP Healthcare Solutions for Indian Public Sector | www.klouddata.com State HQ •Typically, has excellent infrastructure. Can host Data Center. District Hospitals •Typically, has good infrastructure, Good connectivity on 24 X 7 basis. Good access to resources. Community Health Center •May have good infrastructure and good connectivity at some locations. Primary Health Center •May not have good 24 X 7 connectivity. Predictable availability of Power . Health Sub Center •May not have predictable availability of power & connectivity. ASHA •Users on the move. No access to PCs guaranteed. Power situations may not be good.
  9. 9. Public Sector Healthcare IT Requirements & SAP Solutions SAP Healthcare Solutions for Indian Public Sector | www.klouddata.com  Financial Management  Inventory Management  Human Capital Management  Scheme Management  License Management  Patient Management  Electronic Medical Records (EMR)  Grievance Redress  SMS Interface  Right To Information  Portal  Management Dashboards IT Requirements SAP Solutions  SAP ECC ERP Financial & Managerial Accounting Procurement & Inventory Human Capital Management  SAP ECC IS-H, IS-H*Med  Product Lifecycle Management (PLM) Program Management Document Management System  CRM with Customer Interaction Center Campaigns Call Center  SAP Enterprise Portal (EP)  Business Intelligence
  10. 10. Public Sector Healthcare IT Requirements & SAP Solutions SAP Healthcare Solutions for Indian Public Sector | www.klouddata.com  Financial Management  Inventory Management  Human Capital Management  Scheme Management  License Management  Patient Management  Electronic Medical Records (EMR)  Grievance Redress  SMS Interface  Right To Information  Portal for Patients & Staff  Management Dashboards IT Requirements SAP Solutions  SAP ECC ERP Financial & Managerial Accounting Procurement & Inventory Human Capital Management  SAP ECC IS-H, IS-H*Med  Product Lifecycle Management (PLM) Program Management Document Management System  CRM with Customer Interaction Center Campaigns Call Center  SAP Enterprise Portal (EP)  Business Intelligence
  11. 11. SAP Solutions SAP Solutions to meet business challenges SAP Healthcare Solutions for Indian Public Sector | www.klouddata.com  Finance  Controlling  Human Capital Management  Hospital Procurement  Maintenance  Hospital Org Structure  Administration  Patient Management  Cases  Ambulatory  Medication  Ward & Nursing  Medical Records  Transport & Occupancy  Labs  Surgery  Perinatal Accounting & Logistics Patient Management Clinical Systems Reporting & Analytics Mobile Workforce Enablement
  12. 12. Accounting & Logistics Solution Localized by KloudData SAP Healthcare Solutions for Indian Public Sector | www.klouddata.com SAP Best Practices for Healthcare Baseline Package Industry Packages Localized offerings Organizational Structure Financials Sales ManufacturingInventory Specialized ProductionSpecialized Service Additional Regulatory Requirements Currency, Num bering, GL Units of Measure, Invoicing rules Tax Procedures, Invoicing rules Statutory reports & Regulations Industry process flow variances & more • Common Business Process are delivered as part of Baseline Package • Industry packages use the foundation laid by Baseline Package and extend the functionalities to cover Industry Specific requirements • Localised version takes care Country specific requirements such as Currency, Units, Taxation etc.
  13. 13. Why KloudData About KloudData SAP Healthcare Solutions for Indian Public Sector | www.klouddata.com Specialized Solution provider for Business Analytics, Data Services, Mobility (SAP Mobile Platform), ERP Including GTS /EHS, ByDesign and Cloud. Special focus on Healthcare and Medical Devices. HQ at Fremont, CA Other locations: Columbia, MD Nagpur and Pune, India Team of 225+ 75+ customers 100% reference-able Federal Vendor • GSA 8(a) Stars2 • GSA Schedule 70 • State of Maryland CATS II SAP Award Winning Apps • mobile Med Records • mobile Field Service Engineer
  14. 14. KloudData Services SAP Healthcare Solutions for Indian Public Sector | www.klouddata.com Three core pillars of our offerings. Your Enterprise to its full potential! • Business Intelligence • Data Services, Rapid Marts • SAP HANA, Predictive and BIG Data Analytics • Business Planning and Consolidation( BPC) • SAP ERP • Environment Health Safety and Dangerous Goods • SAP CRM • Packaged Solutions • Syclo and Sybase Unwired Platform • Mobile Device Management • Mobility for Sales &Service End to End Enterprise Management and Enhancement Services
  15. 15. Special Focus on Healthcare SAP Healthcare Solutions for Indian Public Sector | www.klouddata.com SAP Business All-in-One implementation in Cloud Phase 1 go live was completed in 6 weeks DCAA Compliant Financial Management System Large implementation of SAP BI Edge Professional Healthcare reports and dashboards delivered for over 350 users from healthcare systems across 10 locations Drug efficacy, Fraud detection and County compliance reporting to enable 360 degree of AIDS patients Two year multi-phase project to manage data from PMDC ERP system with feeds from CA Medicaid system, National CDC system and e-Patient Records Enterprise support for SAP ERP and SRM landscape Major enhancements Round the clock enterprise support and landscape monitoring Ticket resolution Extensive data management services and development to provide summarized state Medicaid information Provide a data and Information system to agencies like CMS, CHIP and Survey & Certification and Data and Systems Group KloudData Customer Showcase
  16. 16. KloudData Capabilities SAP Healthcare Solutions for Indian Public Sector | www.klouddata.com KloudData Healthcare Practice Organizational Focus • KloudData’s exclusive focus on Healthcare in India • More than 50 people focused on Healthcare solutions Talented Resources •Team of 16 exclusively trained by SAP AG for 40+ hours •Team includes Medical Professionals with Clinical Experience •Team consists of SAP MM, SD, FI, CO, EHS experts Proven Expertise •In House Localization of SAP Best Practices for Healthcare •Team already deployed at a large private Hospital Project in Mumbai for Implementation of SAP Healthcare solution
  17. 17. mobile-Med Records (mMR) is an extensive & secure solution that can seamlessly integrate with any existing Hospital Information Management System. Supports clinical workflows. Communicates with heterogeneous DBs Secures patient records, anytime, any where Displays patient records in clear & easy-to-read formats mobile Medical Records Award winning app from KloudData
  18. 18.  Simple, usable, real-time info at incredible speeds to help respond to emergencies from anywhere, anytime  Like never-before turnaround time on historical records processing or predictive analysis on patient data  Improve the efficiency and productivity of nursing staff to help reduce overall cost of service  Handle huge volumes and wide variety of patient data from multiple sources – app and devices  Flexible analytical diagnosis models based on real- time patient data and comparative algorithms Benefits to Healthcare Provider www.klouddata.com HANA powered by Available on SAP Store mMR Predictive Analysis
  19. 19. SAP Healthcare Solutions for Indian Public Sector | www.klouddata.com Contact Us : Ankur C Das “Evolveware” 1st & 2nd Floor, Baner Road, Pune – 411 045 (INDIA) ankurcd@klouddata.com M: +91 99202 34434 D: +91 20 6607 8901 Corporate Headquarter 4580, Automall Parkway, Suite #121, Fremont, CA 94538. Phone:(510) 248-0600 Fax:(510) 248-0601 Nagpur Central Facility Building, 1st Floor, A-Block, MIHAN SEZ, Nagpur (INDIA) T +91 7104 666251 F +91 7104 666257 Maryland 10500 Little Patuxent Pkwy, Suite #760 Columbia, MD 21044 T (410) 997 9080 F (410) 997 9085 Pune “Evolveware”, 1st and 2nd Floor, Baner Road, Pune – 411 045 (INDIA) T +91.20.6607 8901 F +91.20.6607 8902

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