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Webinar: Why Marketers Need Dashboards
1
Mychelle Mollot
Chief Marketing Officer
Jonathan Taylor
Digital Marketing Manager
WHYDashboards?
HOWwith Klipfolio
TOP 6Need-to-know
STARTEasy + fast
Covered in this slide deck
● Why do Marketers need Dashboards when the services they use have
reports?
● How does a Dashboard help marketers with a link to a dashboard demo
● Top 6 things Marketers should look for in a Dashboard solution
● How to get started on your Dashboarding journey today
Why do marketers need dashboards?
WHY
To answer a question all marketers have...
How are we doing?
in SEO?
And email
campaigns?
Advertising?
Social media?
Events?
Last month?
This month?
RIGHT NOW?
The answer to that question
usually comes from many
independent marketing
services.
And this is just a small sampling of
the services Marketers are using.
There are many, many more (as
you know).
And from spreadsheets, databases, email and other on premise data
sources.
Often the answers come from
multiple services and
databases at the same time.
How is our new
campaign impacting
sales today?
So how does a dashboard help?
HOW
A Dashboard answers the
“how are we doing?”
question regardless of where the
information is coming from.
It is the single place for all the key
metrics you want to track on a
regular basis
And it can answer it in the time-frame
you need:
every minute
every hour
every day
every week…..
Let’s see an example of a
Marketing Dashboard in action
Now you know why Marketers need
Dashboards, let’s look at what you
need to get from your dashboard
solution to be successful.
THINGS YOU NEED FROM
YOUR DASHBOARD
TOP 6
No IT.1
No IT.1
Look for a solution that doesn’t require IT for any aspect of your
Dashboarding journey:
● Access to the data,
● Creation of the dashboards,
● Administration of the dashboard (things like adding users), and
evolution of the dashboards.
IT can’t keep up with pace that marketers move. With new
campaigns and services constantly being added, you need to be in
control of your dashboarding journey.
Up-to-date data.2
Up-to-date data.2
Look for a solution that can be right-time, which might mean it
refreshes every minute or it might mean that it refreshes every hour
or day depending on your data and services. Seeing data refresh
when meaningful changes occur allows you to better optimize your
marketing performance. Doubling down on what is working and
aborting what isn’t or just tweaking to improve.
Mashups.3
Mashups.3
Look for a solution that allows you to combine, compare and
calculate with multiple data sources. Many solutions give you
widgets that only pull data from one data source, allowing you to
see data side by side, but your performance can’t be assessed in
silos. For example, when you launch a campaign you want to see
how you are doing across all your social media channels together in
the same visualization. You want to see how your social activity is
driving traffic to your website. This requires data mashups.
Math.4
Math.4
Look for a solution that supports functions and calculations. More
often than not, the metric you want to track doesn’t exist in the data
and you’ll need to derive it by using math. This functionality may be
used to do simple things like summing columns or to do more
complicated things like statistical calculations.
Some dashboarding solutions enable you to configure predefined
visualizations (usually called widgets) but don’t provide the
functions, calculations and an editor to enable you to build out the
visualizations and metrics that are unique to your business.
Interaction.5
Interaction.5
Look for a solution that enables you and your colleagues to interact in
multiple ways with the dashboard when you aren’t the dashboard
creator/editor.
To really explore your dashboard you will need interactivity like:
● Sorting, drilling down, annotating, user input controls, resizing and
moving visualizations, zooming on maps, ability to hide or show series in
in-series charts, print, share, and adding or remove visualizations.
Help when, and how
you need it.
6
Help when, and how you
need it.
6
Look for a solution that supports when, and how you want help. Many
vendors post little about their solution on the Web forcing you to contact
sales for even the most basic questions and when it comes to trying the
solution many force an on-site vendor lead installation.
Look for a vendor that has the information you need to evaluate and use their
solution - including pricing and contract terms - on their web site.
And look for a vendor that offers help from real people at all times -
regardless of whether you are a customer or not.
TOP 6
Look for solutions:
1. that don’t require IT
2. that support real-time data
3. that support data mashups
4. that have functions and calculations
5. that support interactivity like filtering, grouping, sorting,
annotating, reconfiguring of the dashboards
6. from vendors that believe in complete transparency and that give
you access to real live humans...
See how you can get started today at
Klipfolio.com/marketing
For $20/user/month you won’t believe what you can build.
STARTEasy + fast
+ Affordable

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Why marketers need dashboards

  • 1. Webinar: Why Marketers Need Dashboards 1
  • 2. Mychelle Mollot Chief Marketing Officer Jonathan Taylor Digital Marketing Manager
  • 3. WHYDashboards? HOWwith Klipfolio TOP 6Need-to-know STARTEasy + fast Covered in this slide deck ● Why do Marketers need Dashboards when the services they use have reports? ● How does a Dashboard help marketers with a link to a dashboard demo ● Top 6 things Marketers should look for in a Dashboard solution ● How to get started on your Dashboarding journey today
  • 4. Why do marketers need dashboards? WHY
  • 5. To answer a question all marketers have...
  • 6. How are we doing? in SEO? And email campaigns? Advertising? Social media? Events? Last month? This month? RIGHT NOW?
  • 7. The answer to that question usually comes from many independent marketing services.
  • 8. And this is just a small sampling of the services Marketers are using. There are many, many more (as you know).
  • 9. And from spreadsheets, databases, email and other on premise data sources.
  • 10.
  • 11. Often the answers come from multiple services and databases at the same time.
  • 12. How is our new campaign impacting sales today?
  • 13. So how does a dashboard help? HOW
  • 14. A Dashboard answers the “how are we doing?” question regardless of where the information is coming from.
  • 15. It is the single place for all the key metrics you want to track on a regular basis
  • 16. And it can answer it in the time-frame you need: every minute every hour every day every week…..
  • 17. Let’s see an example of a Marketing Dashboard in action
  • 18. Now you know why Marketers need Dashboards, let’s look at what you need to get from your dashboard solution to be successful.
  • 19. THINGS YOU NEED FROM YOUR DASHBOARD TOP 6
  • 21. No IT.1 Look for a solution that doesn’t require IT for any aspect of your Dashboarding journey: ● Access to the data, ● Creation of the dashboards, ● Administration of the dashboard (things like adding users), and evolution of the dashboards. IT can’t keep up with pace that marketers move. With new campaigns and services constantly being added, you need to be in control of your dashboarding journey.
  • 23. Up-to-date data.2 Look for a solution that can be right-time, which might mean it refreshes every minute or it might mean that it refreshes every hour or day depending on your data and services. Seeing data refresh when meaningful changes occur allows you to better optimize your marketing performance. Doubling down on what is working and aborting what isn’t or just tweaking to improve.
  • 25. Mashups.3 Look for a solution that allows you to combine, compare and calculate with multiple data sources. Many solutions give you widgets that only pull data from one data source, allowing you to see data side by side, but your performance can’t be assessed in silos. For example, when you launch a campaign you want to see how you are doing across all your social media channels together in the same visualization. You want to see how your social activity is driving traffic to your website. This requires data mashups.
  • 27. Math.4 Look for a solution that supports functions and calculations. More often than not, the metric you want to track doesn’t exist in the data and you’ll need to derive it by using math. This functionality may be used to do simple things like summing columns or to do more complicated things like statistical calculations. Some dashboarding solutions enable you to configure predefined visualizations (usually called widgets) but don’t provide the functions, calculations and an editor to enable you to build out the visualizations and metrics that are unique to your business.
  • 29. Interaction.5 Look for a solution that enables you and your colleagues to interact in multiple ways with the dashboard when you aren’t the dashboard creator/editor. To really explore your dashboard you will need interactivity like: ● Sorting, drilling down, annotating, user input controls, resizing and moving visualizations, zooming on maps, ability to hide or show series in in-series charts, print, share, and adding or remove visualizations.
  • 30. Help when, and how you need it. 6
  • 31. Help when, and how you need it. 6 Look for a solution that supports when, and how you want help. Many vendors post little about their solution on the Web forcing you to contact sales for even the most basic questions and when it comes to trying the solution many force an on-site vendor lead installation. Look for a vendor that has the information you need to evaluate and use their solution - including pricing and contract terms - on their web site. And look for a vendor that offers help from real people at all times - regardless of whether you are a customer or not.
  • 32. TOP 6 Look for solutions: 1. that don’t require IT 2. that support real-time data 3. that support data mashups 4. that have functions and calculations 5. that support interactivity like filtering, grouping, sorting, annotating, reconfiguring of the dashboards 6. from vendors that believe in complete transparency and that give you access to real live humans...
  • 33. See how you can get started today at Klipfolio.com/marketing For $20/user/month you won’t believe what you can build. STARTEasy + fast + Affordable

Editor's Notes

  1. There are many different services that Marketers are using these days and getting the answer to the question, “How are we doing?”, requires access to all of those sources. And this is just a small sampling of the services Marketers are using. There are many, many more (as you know).
  2. s.