Intertek Information Communciation Technology Testing Overview

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  • 1. Information, Communication & TechnologiesTesting Solutions Overview Kimberly Hawkins Business Development Manager Cell: (949) 672-8985 Kimberly.Hawkins@intertek.com 1 www.intertek.com
  • 2. Our Roots •As one of Thomas Edison’s companies, we began testing light bulbs in 1896. •Over 100 years later, we have built the largest network of 1896 product safety and EMC. 1925 1955 1965 1989 2004 2007 2010 1961: SEMKO joins CB 1989: ETL OSHA 1925: SEMKO est Scheme: today’s largest issuer recognized NRTL 2010: ETL is the fastest 1896: Edison’s 2004: Entela acquired Growing certificationTesting Bureau est; as entrée into 1965: WH successfully challenges UL, Mark in North America later named ETL 1927: Chas Warnock 1992: Inchcape automotive Co. founded CSA in Canada: sets precedent issues first ISO 9000 certificate 2 www.intertek.com
  • 3. An Extensive Global Network• FTSE 100 company in the Support Services sector More than• Market capitalization at £3.3 1,000 billion More than laboratories and offices• Revenue generation of over 100 £1bn in 2010 countries 30,000 people 3 www.intertek.com
  • 4. Intertek’s Global Network Countries Locations Staff 100+ 1,000+ 30,000+ Floated May 2002 – LSE: ITRK FTSE 100, Support Services Sector Market Cap – £1.8BAMERICAS EMEA APAC 4 www.intertek.com
  • 5. Our Industries Supporting our customers in their global trade…Supporting our customers Industries we operate inOur organisation in their global trade What we doOur organisation The industries we operate in What we do The industries we operate in What we do Aerospace & AutomotiveConsumer Goods Building Products Testing ChemicalIndustrial Consumer Goods & Retail Inspection Electrical & ElectronicAnalytical Energy Certification Government & InstitutionsCommercial & Electrical HVAC/R Auditing ICTOil, Chemical & Agri Industrial Outsourcing Medical & PharmaceuticalMinerals Petroleum Advisory Toys, Games & Hardlines Textile, Apparel & Footwear QA 5 www.intertek.com
  • 6. ICT Membership & Accreditations 6 www.intertek.com
  • 7. Your GoalsWhy are we important to you?• Because we facilitate your success through… Speed to Market Reducing Risk To cut lead times and costs To reduce and avoid financial, without cutting corners operational and environmental risks on safety while gaining involved with your activities competitive advantages Brand Protection Focused Resources Protect your corporate Free up valuable resources to reputation and brand value allocate to your core services improving your productivity and efficiency 7 www.intertek.com
  • 8. Expertise in Testing Wide Range of Mobile Content Across OS/Platforms Across Wireless Devices J2ME Handsets Windows Mobile PDAs Symbian Medical Devices BREW E-Book readers Android Wireless Game Console Palm OS iPhone Testing Type Types of Content Functionality Widgets, Games, Design location-based services, Device compatibility multimedia, Performance consumer applications, GPS, LBS Mobile advertising, Wifi, WiMax Mobile browsers, GSM, LTE, 4G Mobile enterprise 8 www.intertek.com
  • 9. Application Storefront Content TestingIntertek is the global leader in managing mobile application storefrontsWe work with Forum Nokia, Microsoft, Qualcomm, Intel, Amazon, Apple, RIM and Google• Intertek’s wireless division has 300+ engineers dedicated to our mobile testing practice• Test 30,000 – 40,000 submissions per month• Manage more than 20 certification programs• Completed over 100,000 applications for MarketplaceWe offer a full range of QA and certification services 9 www.intertek.com
  • 10. Valued Quality. Valued Expertise Other Testing & Certification Services… Network Operator Acceptance Tests Field Interoperability Tests CDMA & LTE Testing FCC, SAR, EMC, Battery Testing Testing 3 party apps for major storefronts Messaging Services and other Value Added Services 10 www.intertek.com
  • 11. The ETL Listed Mark• A product bearing an ETL Listed Mark has been tested by Intertek and meets the minimum requirements of U.S. or Canadian electrical safety standards.• A product bearing an ETL Listed Mark reflects a manufacturer’s dedication to the safety and quality of their products.• The ETL Listed Mark is the fastest growing safety certification mark in North America! 11 www.intertek.com
  • 12. Commercial & Electrical Services •Conformity Assessment Services • Largest network of safety and EMC laboratories • Fastest growing US certification mark •Performance & Benchmark Testing • Widest range of performance testing capabilities in Industry • Patented, proprietary processes (FMVT) • World’s largest independent HVAC performance testing lab •Global approvals • Market access to over 100 countries 12 www.intertek.com
  • 13. EMC (Electro-Magnetic Compatibility) • Regardless of your product’s end market, if it’s electronic, electromagnetic or electromechanical it must undergo EMC testing to pinpoint any “harmful” electronic emissions and determine its susceptibility to stray RF. • Accreditations: Competent Body Status, FCC, CAA, VCCI, IC, NATA, RCA, VCA • Facilities: OATS (Outdoor Area Test Sites), Anechoic chambers up to 10 meter; fully- automated and dedicated test instrumentation • Standards: • FCC/Industry Canada and IT standards for the rest of the world. (ESTI,CISPR etc.) • Global Capabilities: EMC testing facilities across North America, Europe and Asia Pacific 13 www.intertek.com
  • 14. FCC & Industry Canada Testing• Intertek is a Telecommunications Certification Body (TCB)• Certification • RF Transmitters, Scanning Receivers, Radar Detectors• Declaration of Conformity (DoC) • Personal computers and peripherals• Verification • All other Digital Devices and peripherals 14 www.intertek.com
  • 15. Wireless & Mobile Device Testing• Bluetooth Compatibility Testing• Wireless Carries & Ecosystems• CTIA Testing• CDMA (Code Division Multiple Access) Testing• Over the Air (OTA) Testing• GPS Testing• SAR (Specific Absorption Rate) Testing• HAC (Hearing Aid Compatibility) Testing• USB Testing• Wireless Field Testing (FIT)• Competent Body for R&TTE directive 15 www.intertek.com
  • 16. Intertek LTE Support Details• VZW Requirements:• RF Performance - R&S• Protocol Conformance – R&S• Data Throughput – Aeroflex/R&S• Data Retry – Aeroflex/R&S• GMSS - Aeroflex• Inter-RAT – Spirent• eHRPD – Spirent• OTADM – R&S/w2BI• UICC – Comprion• OTA testing – R&S• LBS – Spirent• Field Testing - Intertek 16 www.intertek.com
  • 17. Intertek – Verizon Open Access • Test Plans Include:• Approved by Verizon • LTE 3GPP Band 13 RF and RRM Conformance Test Plan - Wireless for Band 13 Open Version 3.0 Access testing on March 18, • LTE 3GPP Band 13 Supplementary RF Conformance Test Plan - Version 8.0 2011. • LTE 3GPP Band 13 Signaling Conformance Test Plan -• Full scope of testing for LTE Version - 2.0 Open Access including • LTE 3GPP Band 13 Supplementary Signaling Conformance Test Plan - Version 4.0 Conducted Lab Testing, • LTE Data Retry Test Plan - Version 7.0 Radiated Lab Testing, and • LTE Over the Air Radiated Performance Test Plan - Version LTE FIT Testing. 7.0 • LTE Device-UICC (USIM, ISIM) Interaction Test Plan - Version 4.0 • LTE SMS Test Plan - Version 5.0 • LTE Data Throughput Test Plan - Version 5.0 • LTE 3GPP Band 13 Field Test Plan - Version 1.3 • LTE OTADM Test Plan - Version 5.0 • LTE AT Commands for Test Automation Test Plan - Version TBD 17 www.intertek.com
  • 18. Intertek LTE Multimode Testing • Multimode Test Plans:• Currently in the process of obtaining LTE Multimode • LTE Type 1 GMSS Test Plan approval from Verizon. • LTE Type 2 GMSS Test Plan• Intertek provides full scope • LTE Device-UICC (USIM,ISIM, CSIM, CCAT) of services for LTE and Interaction Test Plan CDMA testing for Verizon Open Access and Verizon • LTE Multi-Mode Device Over the Air Mobile ODI providing a one stop Device Management (OTADM) shop for Verizon • LTE_CDMA InterRAT Performance Test Plan Certifications. • VZW eHRPD Compliance Test Plan • LBS • SVLTE (OTA and Conducted) • Field Interoperability Testing (FIT) 18 www.intertek.com
  • 19. Verizon Open Development Initiative• Verizon won a swath of 700 band Spectrum in early 2008 in which the Auction process required the winner to “open” their network. Verizon’s solution was the Open Development Initiative• Formal business relationship w/ VzW is not required• Process is 4 weeks instead of 4-5 months • Testing = 3 weeks • Formal approval = 1 week• FCC Cert for the device is the only requirement to begin the submission process• Lab Conducted testing - Radio, SMS, EMS, Data Retry, etc.• GPS & Antenna Field testing live on Verizon network• Test Entrance Criteria Checklist is reduced to a single Excel page 19 www.intertek.com
  • 20. Lexington, KY Wireless Capabilities• CCF Testing• LTE Testing• Hearing Aid Compatibility Testing• CDMA Testing• Over the Air Testing• GPS Testing• FCC Certification• Specific Absorption Rate Testing (SAR)• Carrier Approval Testing 20 www.intertek.com
  • 21. Carrier Specific Testing • Verizon Wireless • ATT • Sprint • U.S. Cellular • Telus • Bell Canada • Metro PCS 21 www.intertek.com
  • 22. Carrier Approval Testing •Device Approvals • Parametrics • Antenna (Over-The-Air TRP/TIS, aGPS) • Features (GPS, SMS, EMS, MMS, etc.) • Field Interoperability Testing (Domestic and International) • Drive Route Characterization • Open Development Initiative (ODI) • LTE Testing 22 www.intertek.com
  • 23. Industry Standards/Organizations• CTIA/CCF - Cellular Telecommunications Industry Association• CCF – CDMA Certification Forum• GCF – GSM Certification Forum• 3GPP – 3rd Generation Partnership Project• USB Certification 23 www.intertek.com
  • 24. Performance and Benchmark Testing • Product Comparison • Claims Verification • Product Quality & Performance Certification • Failure Analysis • Warranty and Returns Analyses • Accelerated Life • Energy Efficiency • RoHS, Reach, PROP 65 24 www.intertek.com
  • 25. Quality and Performance Mark25 www.intertek.com
  • 26. ENERGY STAR®Intertek is a Certified Body with the EPA 26 www.intertek.com
  • 27. Health & Environmental Services• Complete solutions for health and environmental compliance for global, regional or local compliance.• For product or company specific requirements: • Restricted substances: RoHS, CPSIA • Substances of concern • REACH, Chemicals Registration, etc. • Life Cycle Assessment • Carbon foot printing, auditing, verification • Design for the environment • End of life/waste Belgium – Brazil – China – France – Germany – India – Indonesia – Italy – Japan – Korea – Malaysia – Mexico – Philippines – Spain – Sweden – Taiwan – Thailand – Turkey – UK – USA 27 www.intertek.com
  • 28. Intertek Green MarkIntertek’s Green Mark validates that a product has been independently verifiedto comply with the specific environmental regulations. For example, the RoHSDirective 2002/95/EC. 28 www.intertek.com
  • 29. Global Market Access• Intertek is a global leader in issuing CB Scheme certifications• Enable clients market access to more than 100 countries• Recognized or approved by more than 30 accreditation bodies around the world 29 www.intertek.com
  • 30. Package/Value Proposition In CountryMarket Entry Rep B u s In Country i S Consulting P Test Mgmt GMA n t e r a s o Research / Cert n s dInvestigations Renewals d u a L c Technical r Monitoring i t Review d n s e Total Solutions offering to World Markets 30 www.intertek.com
  • 31. Accreditations/ApprovalsIntertek holds all the necessary accreditations for all your market entry needsAMERICAS EUROPE AFRICA, MIDDLE ASIA PACIFICUSA : OSHA EU : Notified Body EAST Australia : ESOUSA : ANSI Sweden : SWEDAC South Africa : SABS China : CNALUSA : NVLAP Germany : ZLS Saudi Arabia : MoCI/ICCP Hong Kong : HKASUSA : FCC UK : UKAS Kuwait : PAI Japan : METIUSA : A2LA UK : VCA Nigeria : SON Japan : JETUSA : IAS UK : BEAB Japan : VCCICanada : IC Poland : PCBC Korea : KETICanada : SCC Russia : ROSTESTMexico : DGN/EMA - NOM Singapore : Spring Israel : SIIArgentina : OAA/IRAM - Taiwan : BSMI ICube Belarus : Bellis Thailand : TISI Serbia : Kvalitet Intertek is also a global leader in the IEEE CB Scheme, Issuing more CB Certificates than any other CB Testing Laboratory. 31 www.intertek.com
  • 32. Global Certifications Choose the Markets and Marks for Safety, Quality & Performance that Meet Your Needs (CB Scheme) 32 www.intertek.com
  • 33. Intertek Customers 33 www.intertek.com
  • 34. Intertek C&E OverviewAPAC Intertek C&E Mainland China • Shanghai • Guangzhou • Shenzhen Intertek Hongkong Intertek Taiwan Intertek Japan 34 www.intertek.com
  • 35. Intertek C&E Mainland ChinaShanghai History: 13 years History: 13 years Area: 6500m*m Area: 6500m*m Product Scope Product Scope HA, HVAC. HEE, Telecommunication, HA, HVAC. HEE, Telecommunication, Component, Lighting, Industrial machine, Component, Lighting, Industrial machine, medical, PS, Solar, battery, Electric tools medical, PS, Solar, battery, Electric tools etc etc Service Scope Service Scope Safety, EMC, Performance, Energy Safety, EMC, Performance, Energy efficiency, Global access certifications, efficiency, Global access certifications, Chamber: Chamber: Accreditations: Accreditations: Semko, OSHASNAP site, ZLS, CBTL, Semko, OSHASNAP site, ZLS, CBTL, CNAS, ICCP, JET, GOST, NIST/NVLAP, CNAS, ICCP, JET, GOST, NIST/NVLAP, FCC, Industry Canada FCC, Industry Canada 35 www.intertek.com
  • 36. Intertek C&E Mainland ChinaGuangzhou  History: 12 years  History: 12 years  Area: 12000 m*m  Area: 12000 m*m  Product Scope  Product Scope HA, HVAC, Lighting, Component, PS, Medical, HA, HVAC, Lighting, Component, PS, Medical, Solar, GAS, BP Solar, GAS, BP  Service Scope  Service Scope Safety, Energy Efficiency, EMC, Performance, Safety, Energy Efficiency, EMC, Performance, Global access certification Global access certification  Chamber:  Chamber: Safety lab, performance lab, Energy efficiency, Safety lab, performance lab, Energy efficiency, GAS, BP, Solar, Auto… GAS, BP, Solar, Auto…  Accreditations  Accreditations Semko, OSHASNAP site, ZLS, CBTL, CNAS, Semko, OSHASNAP site, ZLS, CBTL, CNAS, ICCP, JET, GOST, NIST/NVLAP, FCC, Industry ICCP, JET, GOST, NIST/NVLAP, FCC, Industry Canada Canada 36 www.intertek.com
  • 37. Intertek C&E Mainland ChinaShenzhen  Service Scope  Service Scope Safety test, EMC test, Performance Test, Safety test, EMC test, Performance Test, Energy efficiency test, protocol test, Energy efficiency test, protocol test, Global access certification Global access certification  Accreditations:  Accreditations: CNAS, CBTL, NTRA, FCC, IC, ErP, CNAS, CBTL, NTRA, FCC, IC, ErP, Energy Star… Energy Star… History: 10 years History: 10 years Area: 3000m*m Area: 3000m*m Product Scope Product Scope AV products, IT products, Office AV products, IT products, Office equipment, Telecommunication equipment, Telecommunication equipment, power supply, E-toys equipment, power supply, E-toys Chamber Chamber Safety test lab, energy efficiency lab, Safety test lab, energy efficiency lab, EMC chamber, performance lab, laser EMC chamber, performance lab, laser test lab, LTE chamber… test lab, LTE chamber… 37 www.intertek.com
  • 38. Intertek C&E Hongkong  History: 35 years  History: 35 years  Area:  Area:  Product Scope  Product Scope HA, AV, Lighting, Power supply, Telecom products, HA, AV, Lighting, Power supply, Telecom products, Installation Accessories, E-toys, RF products, IT Installation Accessories, E-toys, RF products, IT products, Clocks & watches products, Clocks & watches  Service Scope  Service Scope Safety test, EMC test, Energy efficiency test, RF test, Safety test, EMC test, Energy efficiency test, RF test, SAR test, Performance test, Inspection services, SAR test, Performance test, Inspection services, Calibration, Global access certification, etc Calibration, Global access certification, etc  Chamber:  Chamber: Safety, EMC, RF, SAR, Energy Efficiency, LED, Safety, EMC, RF, SAR, Energy Efficiency, LED, Performance, Global access certification, Battery, Performance, Global access certification, Battery, sound pressure test lab, etc sound pressure test lab, etc  Accreditations:  Accreditations: HOKLAS, HKAS, OFTA, EMSD, TAF, KETI, SPRING, HOKLAS, HKAS, OFTA, EMSD, TAF, KETI, SPRING, METI, JATE, JET, VCCI, FCC, NVLAP, IC, IRAM, METI, JATE, JET, VCCI, FCC, NVLAP, IC, IRAM, VCA, BEAB, GOST, PCBC VCA, BEAB, GOST, PCBC 38 www.intertek.com
  • 39. Intertek C&E Taiwan History: 32years History: 32years Area: Area: Product Scope Product Scope HA, AV, Lighting, Power supply, IT & HA, AV, Lighting, Power supply, IT & Telecommunication, RF products & Mobile Telecommunication, RF products & Mobile products, medical device… products, medical device… Service Scope Service Scope Safety test, EMC test, Energy efficiency test, RF Safety test, EMC test, Energy efficiency test, RF test, SAR test, Performance test, Inspection test, SAR test, Performance test, Inspection services, Calibration, Global access certification, services, Calibration, Global access certification, etc etc Accreditations: Accreditations: NRTL, SCC, CBTL, FCC… NRTL, SCC, CBTL, FCC… 39 www.intertek.com
  • 40. Intertek C&E Japan History: 32years History: 32years Area: Area: Product Scope Product Scope AV, Auto, BP, Cable, UPS, Battery, HA, AV, Auto, BP, Cable, UPS, Battery, HA, HVAC, Lighting, Medical Device, IT & HVAC, Lighting, Medical Device, IT & telecommunication, RF device, PS, telecommunication, RF device, PS, security, semi-conductor etc security, semi-conductor etc Service Scope Service Scope Safety test, EMC test, Energy efficiency Safety test, EMC test, Energy efficiency test, Performance test, System test, Performance test, System certification, Global access certification, certification, Global access certification, 横浜試験所 ( Safety 、 GMAP 、 PCP / etc etc RLC ) Chamber:- Chamber:- Accreditations: Accreditations: 鹿島試験所 ( EMC 、 Telecom lab 、校正 NRTL, SCC, CBTL, FCC… NRTL, SCC, CBTL, FCC… 室) 長野試験所 ( EMC ) 松田試験所 ( EMC ) 40 栃木試験所 ( EMC ) www.intertek.com
  • 41. Valued Quality. Delivered.41 www.intertek.com