10 min Presentation PhD Course Kim Weyns

Dependability of IT systems in Emergency Management – Process Improvement Kim Weyns [email_address]

A little about me ...
Phd student at Lund University, Department of Computer Science, SERG, since 2005
Master of Engineering in Computer Science from KULeuven, Belgium
FRIVA Project funded by MSB, the Swedish Civil Contingencies Agency
Current research interest: Process improvement for the dependability of IT systems in emergency management

Background: IT Dependability
Combining two pieces of information:
How dependable is the system?
How critically do we need the system?
Hard to measure
Changes over time
Emergency situations ≠ normal situations
Many people involved

Current work : Maturity Model
IDEM 3 (IT Dependability in Emergency Management Maturity Model)
Process improvement tool for governmental organisations
Based on similar existing models
Focusses on cooperation needed to include information about the dependability of IT systems in emergency management and vice versa
Adapted based on feedback from experts and practitioners
Currently being evaluated in practical setting

Maturity Model (2)

Future work : Maturity Model
IDEM 3 Maturity model
Evaluation of assessment model
Evaluation of improvement model
From small to large scale practical implementation
Service level agreements

10 min Presentation PhD Course Kim Weyns

by KimWeyns on Aug 20, 2009

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10 min Presentation PhD Course Kim Weyns — Presentation Transcript