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File Jockey Cloud security overview and setting up
Marten Vosmer
posted this on July, 2013

File Jockey Cloud allows your ...
Connections or Quickr server. Lialis does not log the client’s credentials passwords, only the
user names are logged on th...
Setting up instructions
For setting up WebDAV cloud Lialis needs the following information from the client.
1. The URL of ...
When following this guide you must use your client specific WebDAV URL and the
credentials supplied to you by Lialis durin...
Manuals
Collaboration Quickr / Connections
Make paper a memory with Notability, IBM
Connections and File Jockey

iPad
iPho...
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File Jockey Cloud security overview en setting up

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File Jockey Cloud allows your users to securely access and modify IBM Lotus Quickr and IBM Connections attachments from their iPads, iPhones, Androids or other mobile devices… without having to install any new software on your own servers. This means you don't have to rely on less suitable solutions, like Dropbox.

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Transcript of "File Jockey Cloud security overview en setting up"

  1. 1. File Jockey Cloud security overview and setting up Marten Vosmer posted this on July, 2013 File Jockey Cloud allows your users to securely access and modify IBM Lotus Quickr and IBM Connections attachments from their iPads, iPhones, Androids or other mobile devices… without having to install any new software on your own servers. This means you don't have to rely on less suitable solutions, like Dropbox. More general information and pricing can be found on this page: http://www.file-jockey.com/learn-more/ Setup Mobile devices client 1 Mobile devices client 2 Mobile devices client 3 and more WebDAV server 1 WebDAV proxy server WebDAV server 2 Quickr / Connections server client 1 Quickr / Connections server client 2 Quickr / Connections server client 3 and more Lialis runs the WebDAV servers (Apache Proxy and WebDAV server 1 and 2) on Amazon EC2 cloud systems. These servers are located in Ireland for WebDAV clients across in Europe. The clients mobile device connects to the central apache proxy server based on a client specifick URL, for example https://tyrellcorp@lialis.com. It’s possible to use your company domain for this URL, for example https://webdav@tyrellcorp.com. Security All communication is enforced over HTTPS, this is also the case between the WebDAV Proxy and WebDAV servers. The function of the WebDAV proxy server is to balance the load between the two WebDAV servers. The WebDAV proxy server acts as an pass thru between the WebDAV clients and the WebDAV servers. The WebDAV servers translate the WebDAV client requests to IBM Quickr or Connections language. The WebDAV proxy server does not store any client related information besides general server logging. On the WebDAV servers we cache the clients documents send to or received from the Quickr or Connections servers to improve the speed of the WebDAV server. These files are stored encrypted on the WebDAV server and are removed after 60 minutes from the WebDAV server when the files are not used by the users. The client’s credentials, set on the mobile device, are given to the WebDAV server which passes these credential to the clients Marten Vosmer: +31 622 473 076 | marten.vosmer@lialis.com | http://www.file-jockey.com
  2. 2. Connections or Quickr server. Lialis does not log the client’s credentials passwords, only the user names are logged on the WebDAV server. The WebDAV server does not check if the user’s credentials are valid. It will allow any user (who knows the WebDAV URL (for example tyrellcorp@lialis.com) to pass thru to the clients Quickr or Connections server. At the clients Quickr or Connections server the user credentials checked. If the credentials are reported as invalid by the clients Quickr or Connections server the File Jockey server will give a not authorized error to the mobile device. The File Jockey server setup is used by users of multiple clients. The File Jockey server also used for free demonstration purposes of File Jockey with IBM Greenhouse. The WebDAV proxy server runs on Linux and the WebDAV servers run on Windows 2008. These servers are EC2 instances located at Amazon Ireland. Access to these servers is protected by an Amazon security group in which the ports are set to allow communication via. These ports are 22 (Linux server access), 443 (HTTPS) and 3389 (RDP Windows). On the Windows server running WebDAV a firewall is enabled where the ports 443 and 3389 are open. Licensing Lialis is billed by Amazon for running costs of the EC2 servers. These costs include the hire of the Windows and Linux operating systems. Lialis runs WebDAV Cloud on Apache Tomcat (not on Lotus Domino server). All licenses that must to be paid to third parties are paid by Lialis. Failover The WebDAV servers running at Amazon Ireland are also running at Amazon N. Virginia. Suppose Amazon Ireland goes down then Lialis can switch to Amazon N. Virginia by changing the IP address of the WebDAV URL (for example tyrellcorp@lialis.com). Then this DNS change must replicate over the world which will take minutes till hours. Amazon EC2 servers File Jockey Cloud servers run on Amazon EC2 systems. The great advantage of EC2 is that Lialis can increase or lower the performance of the system within 1 minute. Marten Vosmer: +31 622 473 076 | marten.vosmer@lialis.com | http://www.file-jockey.com
  3. 3. Setting up instructions For setting up WebDAV cloud Lialis needs the following information from the client. 1. The URL of the Connections or Quickr server (for example https://quickr@tyrellcorp.com) 2. Optional: a File Jockey account to one Quickr place of Connections Community dedicated to Lialis so we can test the setup and monitor the availability of the complete WebDAV system. Monitoring Lialis has a WebDAV monitoring system in place that downloads a particular file from the Quickr place or Connections community every 5 minutes. When this download fails Lialis and the client will be notified by email. For this monitoring system the File Jockey account and access to one Quickr place of Connections Community of the client must be in place. User guides. On this page we have written a few guides how to use different WebDAV clients on for example iPad, iPhone, Android, Mac and Windows PC. You can use these guides to write your own documentation. View the document link table at the end of this document. We will expand this list monthly with new guides so please visit the File Jockey website regularly. Setting up a Windows based WebDAV client for IT personal Normal WebDAV users will use the mobile devices with apps like the Goodreader. For IT personnel it’s convenient to have a Windows based WebDAV client for checking if the WebDAV system is working and give users support. This guide explains how to setup the Bitkinex client. http://www.file-jockey.com/webdav-clients-for-windows/ Marten Vosmer: +31 622 473 076 | marten.vosmer@lialis.com | http://www.file-jockey.com
  4. 4. When following this guide you must use your client specific WebDAV URL and the credentials supplied to you by Lialis during the configuration of File Jockey Cloud. Special requirements for IBM Lotus Quickr users of File Jockey File Jockey will not work if the Quickr users are only registered as Quickr users inside the Quickr places. File Jockey requires, the Domino server running Quickr, to be able to validate the users via the Domino directory or via directory assistance on the Domino server running Quickr. You have the option to replicate the production Domino directory (with all users) to the Domino server running Quickr being the names.nsf or being a secondary Domino directory (for example names2.nsf) that is configured as an additional Directory in directory assistance. You have also the possibility to setup directory assistance on the Domino server running Quickr to lookup the users via a LDAP repository or to lookup the users in a Domino Directory on a different Domino server. More details on setting up directory assistance can be found here. Quickr for Domino, new places do not show up on WebDAV, the reason is caching by the Quickr server. You can disable caching by adding this setting to the Notes.ini of the Domino server running WebDAV QuickPlaceWebCacheEnabled=0 or you can limit caching: QUICKPLACEWEBCACHEENABLED=1 QUICKPLACEWEBCACHEGCINTERVALINMIN=60 File Jockey also supports Quickr running on WebSphere. LDAP must be configured on WebSphere for the user authentication. Special requirements for IBM Connections users of File Jockey None File Jockey is the missing link between mobile device and IBM. We have written several other manuals in using apps combined with File Jockey and IBM Connections and Quickr. More details about the File Jockey software can be found on http://www.file-jockey.com Marten Vosmer: +31 622 473 076 | marten.vosmer@lialis.com | http://www.file-jockey.com
  5. 5. Manuals Collaboration Quickr / Connections Make paper a memory with Notability, IBM Connections and File Jockey iPad iPhone Paperless meetings with iPad Goodreader and IBM Connections community files and Android Working with Office documents on your iPad and saving them directly in IBM Connections with File Jockey Lotus Notes databases Upload photo's from mobile device directly into Notes mail file folder Releasing files in any Notes database to mobile devices with File Jockey Manage your documents in IBM Connections with File Jockey and Readdle Documents Signing and storing of legal documents in IBM Connections Paperless meetings with Android FolderSync, IBM Connections and File Jockey Notability for iPhone How To Increase Lotus Notes & Quickr Mobile User Adoption Read, annotate, sign, … PDF’s from IBM environments, with PDF Expert and File Jockey Windows Archive your Quickr places or Connections communities Sync files between IBM Connections, file server, Quickr, Dropbox and many more cloud file storage solutions Network drive directly to the files in IBM Connections WebDAV clients for Windows 7 Automatic sync of your IBM Connections files to a folder on your computer (for Windows, Mac and Linux) Windows WebDAV client Total Commander Mac Working with WebDAV on a Mac Marten Vosmer: +31 622 473 076 | marten.vosmer@lialis.com | http://www.file-jockey.com

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