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Sloan C Five Pillar And Northeastern University Online

Sloan C Five Pillar And Northeastern University Online



this is a brief presentation on how Northeastern University Online applies the Sloan Consortium's Five Pillars of quality in online learning.

this is a brief presentation on how Northeastern University Online applies the Sloan Consortium's Five Pillars of quality in online learning.



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  • The Sloan Consortium (Sloan-C) is an institutional and professional leadership organization dedicated to integrating online education into the mainstream of higher education, helping institutions and individual educators improve the quality, scale, and breadth of online education. Sloan-C supports the collaborative sharing of knowledge and effective practices to improve online education in learning effectiveness, access, affordability for learners and providers, and student and faculty satisfaction.
  • Before Frank Mayadas joined the Sloan Consortium in 1993, he spent 27 years as a vice president, director, researcher, and developer for IBM corporation, running their Research Division, Technology and Solutions Development, University and College Systems, IBM Personal Systems Line of Business, Mayadas founded the Five Pillars in 1997 when he argued that any learner who engages in online education should have an education that represents the quality of the provider's overall institutional quality. Any institution, he maintained, demonstrates its quality in five inter-related areas - learning effectiveness, access, cost-effectiveness and institutional commitment, faculty satisfaction, and student satisfaction. These five have become Sloan-C's Five Pillars of Quality Online Education, the building blocks which provide the support for successful online learning. And what Frank is talking about here is that education is a business and it is taking many of the behaviors and expectations of traditional business. And the pillars are a way to make that happen successfully.
  • These are the five pillars that help ensure online students receive a high quality education, meaning that online students' learning should at least be equivalent to that of traditional face-to-face students. These are the element that are required to make sure your faculty and students receive a high quality and engaging experience teaching and learning online.
  • The learning effectiveness pillar helps make sure your students and faculty receive a high quality education. this pillar requires that your online experience is at least equivalent to the experience of your on-ground students and faculty. It means you need to take advantage of best practices and guidelines unique to distance eduction. How do you do that? You create learning environments that help enhance and extend learning to meet the needs of today’s effectiveness by providing effective course design,sophisticated but scalable and easy to use technology, training and development, surveys and evaluations, and other means to continuously improve and extend the learning opportunities online.
  • Cost effectiveness has many fronts, but one of its aspects is your ability to scale your design, delivery and support of distance education. This enables you to provide your faculty and students with the best educational value for their time and money and it helps you achieve the enrollment goals you need to stay in business. We achieve this by employing measures and practices such as formal training programs, operational calendars, and mandatory reviews to help us design, deliver, and support high quality and engaging distance education with minimal staff and services. As Sloan C explains, the goal is to control costs so that tuition is affordable yet sufficient to meet development and maintenance costs -- and to provide a return on investment. The activities and components that support this approach include scalable technical Infrastructure, multitasking resources, appropriate staffing, and shared responsibility among resources.
  • This is a strong point for distance education and it main reason learners and faculty are moving online. Anytime, anywhere access means the opportunity for all qualified, motivated students to complete courses, degrees, or programs in their disciplines of choice. There are many facets to this approach, but some of the aspects we are concerned with making prospective learners aware of available opportunities through marketing, branding, and basic program information. we are also concerned with offering relevant programs and providing seamless access to courses and programs to fit the students needs. Another part of the equation is actual course ease-of-use and user experiences including course readiness assessment, intuitive navigability, instructor engagement, and more. Furthermore, access includes three areas of support: academic (such as tutoring, advising, and library); administrative (such as financial aid, and disability support); and technical (such as hardware reliability and uptime, and help desk).

Sloan C Five Pillar And Northeastern University Online Sloan C Five Pillar And Northeastern University Online Presentation Transcript

  • The Five Pillars... Sloan Consortium’s Foundation for Quality Online Courses July 14, 2009
  • Inventor and corporatist, Alfred P. Sloan was an MIT engineering graduate and President of General Motors, which became one of the largest, most profitable companies in the world under his direction. Alfred P. Sloan
  • Changing Education Landscape... "...Business is conducted online now... Education is mimicking the way we conduct business, communicate and exchange ideas today." Dr. Frank Mayadas, President of Sloan Consortium
  • The Five Pillars • Learning effectiveness • Cost effectiveness • Access • Faculty satisfaction • Student satisfaction
  • Greater Learning... • Learning effectiveness Instructional design support • Cost effectiveness Scalable technology Immersive training • Access Continuous review and revision • Faculty satisfaction • Student satisfaction
  • More Scalable Learning... • Learning effectiveness • Cost effectiveness • Access Easy to use courses and approaches Self-reliance and proactivity • Faculty satisfaction Templates and standards Best practices and guidelines • Student satisfaction Mentoring and Coaching Focus on teaching and learning Easy to use technology
  • Greater Access... • Learning effectiveness • Cost effectiveness • Access • Faculty satisfaction Anytime, anywhere teaching and learning • Student satisfaction Marketing and branding Easy enrollment 7x24 support Readiness reviews and quality checks Dedicated staff and faculty
  • Greater Faculty Satisfaction... • Learning effectiveness • Cost effectiveness • Access • Faculty satisfaction High quality and effective training • Student satisfaction One on one instructional design Outreach programs Online support and resources Tools and technologies Innovation and customization Standards and best practices Reliable infrastructure
  • Higher Student Satisfaction... • Learning effectiveness • Cost effectiveness • Access • Faculty satisfaction Preparation • Student satisfaction Communication Participation
  • Questions & Comments