What every business and organization needsto know about recognition and engagement
Our Mission Give Everyone The Power OfRecognition To Inspire Greatness
Sales Presentation:What every business needs to know about recognition and employee engagement
The Bottom Line on RecognitionCompanies with effective employee recognition and engagementprograms realize:27% Higher proﬁts50% Higher sales50% Higher customer loyalty The Gallup Organization 2011 surveyed more than 4 million employees, 10,000 business units and 30 industries38% Above average productivity http://www.hrmreport.com/article/ Recognition-Your-Key-to-Enterprise- Success/Companies with effective recognition programssee:31% Lower Voluntary Turnover Bersin Deloitte study based on the results of two online surveys of 834 organizations conducted between January and May 2012. : http://than their peers with ineffective recognition programs. www.bersin.com/News/Content.aspx? id=15543
Types Of Employee Recognition Tenure (Years of Service) Most widely used, least effective Works great for some, but not allPerformance (Top Sales Rep) job functionsCompany Values (Innovation Effective method for reinforcing award) company values and culture Peer-based Recognition Most effective method for(employees nominate/award driving high employee each other) engagement
Employee Recognition Trends Past Present/Future Tenure/Years ofRecognition Type Values-based Awards Service AwardsAward decision- Bottom-up: Peer- Top-down making based recognition Scheduled (QuarterlyCommunication Real-time/instant or Annual Meetings) Administration Manual/Paper Automated/Online Physical Awards & Format Online/virtual Trophies Professional brand & Rewards Prizes/cash reputation building
Beneﬁts of Peer-Based Recognition•Gives everyone the ability to recognize; Thanks with aresults in more recognition from moreplaces Zumobi, is a fast-growth mobile technology company, named one of the Best Companies To Work•Encourage employees to become active For. They implemented a peer- based recognition program with MeritShare and saw a 5x lift inparticipants in driving desired behavior, not recognition. I was happy to seejust observe recognition being shared in all parts of the company. Reading the•Employees see things that managers recognition gave me much better visibility. The social features alsodon’t, silent stars get noticed made sure more people knew about key accomplishments in our growing organization.•Enable employees to think and act like -Ken Willner, Zumobi CEOmanagers. Train future leaders
Best Practices: Peer-Based Recognition• Create awards based on company values• Tell the story & the reason for Vungle, is a San Francisco based advertising company funded byrecognition Google Ventures. One of their key company values is persistence They created a custom MeritShare award called “The Honey Badger” for employees to•Share the recognition: amplify excellence nominate each other. At the end of the month,Vungle founder Zain Jaffer picks a winner. “I love how our team interacted on MeritShare.•Don’t wait, recognize immediately. Our Honey Badger award is a great reinforcement of our values and a fun talkingMotivate quicker to move faster piece to show new recruits our unique culture." Zain Jaffer, Vungle CEO•Get managers/leaders to set an example
MeritShare: Recognition made easy•Online, no software to install, easyset up•Customize in minutes with companylogo, custom award names & design•MeritShare works on leading desktopand mobile web browsers•All Recognition Types: Peer, Values,Tenure, Performance
MeritShare is Easy To Use MeritShare sets up a custom recognition wall for each company where employees can nominate and award each otherGive an award in one click
How MeritShare Works The Award-receiver is notiﬁed by email with a link to an award page created for each employee which lists all awards received and given.The award is published on therecognition wall MeritShare sets up foreach company. Other users cancomment on an award.
Weekly Recognition Highlights Email Sent To All Employees Push email: drives awareness, recognition, and usage
MeritShare Employee Engagement DashboardEmployee engagement analytics •Awards sent •Visits •Email interactionAnalytic-driven action •Reminders sent to non-engaged employeesResults scored against MeritShare network aggregate •Your company engagement compared to the network average index based on over 100 companies
Questions: Peer-Based Recognition• How do you avoid abuse? •Make peer-based nominations open for anyone in the company to see •Let senior leader or manager pick from the best nominations •Require nominator to share the story and speciﬁc reason for the recognition •Track awards sent and received by employee •Don’t attach big prizes or monetary awards that create incentives for abuse•How much should you spend on rewards? •Do not spend a lot of money on the prizes. There is not a one-prize ﬁts all solution. Prize catalogs assign a dollar value to one’s contributions and can often turn the act of recognition into disappointment if not enough points are earned. •Select a peer-based recognition system that is simple, online, and doesn’t require you to buy prizes and points.
Questions: Peer-Based Recognition•How do you get a peer-recognition program started? •Test it out with a large team or division ﬁrst of +50 people or more •Publish & share recognition: use email to push out weekly recognition summaries and reminders to give recognition •Get a couple of senior leaders & employees to kick-start the peer-based recognition
MeritShare: Additional ResourcesCustomer Testimonials"Im really happy with how well MeritShare has worked, it hasnt taken any time to manage, Im deﬁnitelyrecommending it to my HR roundtable" Caitlin Pass, HR - ZumobiVideo InterviewVideo Demonstrations30 Second MeritShare Overview5 Minute Video DemonstrationMeritShare In The NewsVenturebeat: MeritShare ﬁnds a way to gamify employee recognitionGeekwire: MeritShare aims to help companies motivate, retain teamshttp://www.govtech.com/geospatial/GovTech-Innovators-Travis-Pearl-Co-Founder-of-MeritShare.htmlMake Their Day: Employee Recognition That WorksBoost Employee Recognition With MeritShareMeritShare: A New Way To Reward Top PerformersYahoo NewsHR.com: Top 5 Reasons You Need Peer Based Recognition