What is Employee Engagement?

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Based on the NY Times bestseller, We: How to Increase Performance and Profits Through Full Engagement. This presentation defines what employee engagement is, and what it's not.

Based on the NY Times bestseller, We: How to Increase Performance and Profits Through Full Engagement. This presentation defines what employee engagement is, and what it's not.

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  • [If no introduction, do my own introduction]If you want slides…
  • Let’s get really clear on our terms up front. Engaged doesn’t mean Happy. We all know that one guy back in the office, he’s always humming a tune, and chatting everyone up at the copy machine, and self-appointed leader of the lunch brigade, and we look at him and we hate him. Don’t you have any work to do?
  • Let’s get really clear on our terms up front. Engaged doesn’t mean Happy. We all know that one guy back in the office, he’s always humming a tune, and chatting everyone up at the copy machine, and self-appointed leader of the lunch brigade, and we look at him and we hate him. Don’t you have any work to do?
  • There are different definitions of engagement out there and different ways to measure it. I use Kenexa’s approach which is a measurement of 4 things…

Transcript

  • 1. What is Employee Engagement? Tweet This for Monthly Book Drawing: I’m learning about Employee Engagement from @Krusewww.KevinKruse.com kevin@KevinKruse.com
  • 2. Kevin Kruse • Co-author NY Times bestseller, We: How to Increase Performance and Profits Through Full Engagement • Serial entrepreneur • Winner “Best Place to Work” in PA Awardwww.KevinKruse.com kevin@KevinKruse.com
  • 3. “What is employee engagement, anyway?”www.KevinKruse.com kevin@KevinKruse.com
  • 4. HAPPY SATISFIEDwww.KevinKruse.com kevin@KevinKruse.com
  • 5. Employee engagement = Emotional commitment to organization’s goals.www.KevinKruse.com kevin@KevinKruse.com
  • 6. “Engaged employees care more, perform better, and stay longer.”  Engagement   Discretionary Effortwww.KevinKruse.com kevin@KevinKruse.com
  • 7. How do we measure engagement? Note: Assessment methodology from Kenexa.www.KevinKruse.com kevin@KevinKruse.com
  • 8. “Culture trumps strategy.” “Culture is everything.” -Lou Gerstner, IBMwww.KevinKruse.com kevin@KevinKruse.com
  • 9. Job satisfaction and engagement is at an ALL-TIME LOW Now, what can we do about it?www.KevinKruse.com kevin@KevinKruse.com
  • 10. Want a free chapter? www.WeTheBook.com Kevin’s Blog on Business Excellence www.KevinKruse.com LinkedIn: http://www.linkedin.com/in/kevinkruse67 Twitter: @Kruse Bestseller Facebook: http://www.facebook.com/KruseAuthorwww.KevinKruse.com kevin@KevinKruse.com